Surface Book 3 Throttling at 0.19 GHz

Anonymous
2020-06-08T03:02:54+00:00

Hello,

My 2 week old surface book 3 ( i7-1065G7) is now throttling at a very low speed of .19GHz.  

I have a standard mouse plugged in, and a Microsoft USB-C Travel hub connected.  To the travel hub, i have a 2nd monitor connected via VGA cable.  This system worked well until i plugged in an Ethernet cable to the hub from my router.

I have unplugged the travel hub, and have restarted the computer 2 times now with no luck.

Surface | Surface Book | Power and battery

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  1. Anonymous
    2020-07-06T07:53:17+00:00

    The new firmwares (from the 3rd of July) didn't work for me on the 13.5". Hopefully it works on other people though!

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  2. Anonymous
    2020-07-03T11:33:45+00:00

    I've had mine (13,5 i7 32GB 1TB) for about a month. I've twice had the 0.19 GHz issue, and it's been a pain to get it away.

    First time a reboot into safe mode finally fixed it. The second time safe mode did not help but finally turning off fast startup seem to do the trick.

    I've also had a couple of blue screens, and my cores are hitting 100 degrees celsius whenever there's some load.

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  3. Anonymous
    2020-07-02T20:40:01+00:00

    This happens to me from time to time too. Right now it's working great, but sometimes it dips to 0.19 GHz and makes everything super slow as well.

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  4. Anonymous
    2020-07-01T03:19:19+00:00

    I also have the same issue :(. Throttled at 0.19 GHz. Restarting doesn't fix it.

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  5. Anonymous
    2020-06-30T20:33:45+00:00

    I have 15" and i think there's a fan in it. Same issue. Inacceptable !

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