Surface Pro 4 Keyboard not working / type cover keyboard driver missing

Anonymous
2020-09-14T07:37:15+00:00

Hi.

I have a surface Pro 4 and the type cover keyboard is not working. 

The driver has gone missing (just shows HID keyboard device) so I can't do what the other forums have said an uninstall the driver.

I have installed the SP4 driver updates and still not working.

I also did the two-button restart and disabled/enabled the keyboard in UEFI. No joy. 

This is really frustrating. Other people have this issue: 

https://www.reddit.com/r/Surface/comments/df3ml4/sp4\_type\_cover\_driver\_missing/ 

I'm on 10.0.18632 Build 18632 MS Windows 10 Pro

Can anyone help with this?

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-11-23T19:25:49+00:00

    So this thread started over a year ago and still no fix!!!!!!

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  2. Anonymous
    2021-03-25T09:08:37+00:00

    I work in the University, and I am recomending all students that ask me (and there are a lot), that don't buy a Microsoft device.

    Well, Microsoft will be know that they stop selling hardware in a future like phones in the past. 

    Nice devices, nefarious company and support. 

    Ruben

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  3. Anonymous
    2021-02-22T01:43:03+00:00

    My keyboard has not worked since October 2020. I have two cover keyboards and tried everything even resetting my surface pro 4 and nada.

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  4. Anonymous
    2021-02-22T00:45:16+00:00

    They wanted you to pay for an issue that they caused with an update in the first place??? That is ridiculous! 😡

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  5. Anonymous
    2021-02-21T23:37:32+00:00

    Same happened briefly for me, then went back to the start. MS community had me do all the same things again (wipe my drive, reinstall, try a new keyboard etc). Nothing worked.

    The only 'solution' MS offered was to send my machine in and pay $950 for a repair.

    I would not recommend a surface of any kind to anyone.

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