Surface Pro 4 Keyboard not working / type cover keyboard driver missing

Anonymous
2020-09-14T07:37:15+00:00

Hi.

I have a surface Pro 4 and the type cover keyboard is not working. 

The driver has gone missing (just shows HID keyboard device) so I can't do what the other forums have said an uninstall the driver.

I have installed the SP4 driver updates and still not working.

I also did the two-button restart and disabled/enabled the keyboard in UEFI. No joy. 

This is really frustrating. Other people have this issue: 

https://www.reddit.com/r/Surface/comments/df3ml4/sp4\_type\_cover\_driver\_missing/ 

I'm on 10.0.18632 Build 18632 MS Windows 10 Pro

Can anyone help with this?

Surface | Surface Pro | Install and update

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  1. Anonymous
    2021-03-24T04:17:09+00:00

    I have the same problem, have tried all the recommended answers.

    I did put my OS build 19042-862 it comes up as out of band unavailable...this is a refurbished machine after my previous Surface Pro4was in warranty.

    Are these situations, Microsoft's idea to keep their refurb platform in business.

    Come on Microsoft, do something about this issue.

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  2. Anonymous
    2021-02-22T05:05:18+00:00

    Oh god. Thank you, that's good to know.

    I should consider more about which PC model (that is not m.soft) to buy in case I need a new one sooner than expected then. :(

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  3. Anonymous
    2021-02-22T04:59:51+00:00

    I checked the update history and it might be either because of this update "Surface - Firmware - 9.102.140.0" or the latest security intelligence update, if it's them at all. I consider myself lucky really but my trust is now lost.

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  4. Anonymous
    2021-02-22T04:54:11+00:00

    Honestly, this likely to be my last Surface Pro because I'm planning to switch to a Thinkpad after this. I travel a lot so I rather not risk having a detachable keyboard that is not working again. :(

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  5. Anonymous
    2021-02-21T23:36:21+00:00

    I doubt it!

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