Hi there ,
Same problem here. Tried everything including buying a new keyboard .
Can someone look into this?
Surface Pro 4 Keyboard not working / type cover keyboard driver missing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hi.
I have a surface Pro 4 and the type cover keyboard is not working.
The driver has gone missing (just shows HID keyboard device) so I can't do what the other forums have said an uninstall the driver.
I have installed the SP4 driver updates and still not working.
I also did the two-button restart and disabled/enabled the keyboard in UEFI. No joy.
This is really frustrating. Other people have this issue:
https://www.reddit.com/r/Surface/comments/df3ml4/sp4\_type\_cover\_driver\_missing/
I'm on 10.0.18632 Build 18632 MS Windows 10 Pro
Can anyone help with this?
Surface | Surface Pro | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
132 answers
Sort by: Most helpful
-
Anonymous
2020-10-06T20:37:17+00:00 -
Anonymous
2020-10-05T21:58:56+00:00 I, and guess a lot of us, are waiting for the same. I'm working with another keyboard from a desk computer because my typecover is still out of order.
Will we ever get a solution?
Dialpu
-
Anonymous
2020-10-05T20:27:40+00:00 Hi
Are you still here? It is a long time since you responded...
Nick
-
Anonymous
2020-10-05T20:26:50+00:00 Hi
This is exactly my issue - the driver has disappeared.
So far Microsoft have not offered any fix... I was given a long list of things to try (some of which I had already tried but did again)...
Still waiting to hear from Janette after many days now...
Nick
-
Anonymous
2020-10-03T01:50:51+00:00 Started working again!
I think mine atleast was a hardware issue, I'm currently typing on it withoutthe screen magnet attached, flat on a table.
When I connect the keyboard magnet to the screen, or put the keyboard on an angle, it stops working again.