196 questions with Microsoft 365 and Office | OneDrive | For education | Other tags

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How to recover data in Onedrive

Hello, I am an education alumni account holder. My alumni account was recently not accessible , and I was informed that the data may have been permanently deleted. I would like to confirm whether there is any possible recovery option remaining on…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-09-08T16:37:10.0333333+00:00
Ko Wai Mei 0 Reputation points
answered 2026-09-08T16:55:46.54+00:00
Jay1 Tran 615 Reputation points Independent Advisor
1 answer

One Drive Seperation

In a nutshell: I want my personal OD to have my game data, and I want my college OD to have my documents and power points. I had this problem on my old laptop. But now that I have a new one, the problem is back. I want my college account and person…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-05T17:40:10.3766667+00:00
Drew 0 Reputation points
edited a comment 2026-09-03T18:04:49.5233333+00:00
Hendrix 1,010 Reputation points Independent Advisor
1 answer

My Deleted OneDrive Backup

Unfortunately, my OneDrive backup in my school e-mail address has been deleted and I can't access it, can you help?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-27T02:54:30.5433333+00:00
Jolie 0 Reputation points
edited an answer 2026-08-27T03:50:56.9966667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
1 answer

Storage reduced from 100GB to 1GB for no reason

Hello Member of the national education, I have been working with OneDrive (100GB available storage) for several years, but for a few days I have had a persistent notification indicating that the storage is full, after a quick sorting, I realize that the…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-25T23:41:26.8133333+00:00
Stone Kaya 0 Reputation points
answered 2026-08-26T00:26:17.4333333+00:00
EmilyS_726 28,745 Reputation points Volunteer Moderator
2 answers

how to delete

how to delete an uploaded photo in drive? i can’t delete it

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-23T03:09:43.6633333+00:00
Cattie Dioqui 0 Reputation points
commented 2026-08-24T07:18:10.98+00:00
Aetherin 1,725 Reputation points Independent Advisor
2 answers

Authorization is required to migrate your content. Click the button below to authorize access.

I am trying to use the OneDrive Migration Tool in Canvas LMS. When I click Authorize, nothing happens. What do I do?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-17T19:47:50.6766667+00:00
Harris, Grant 0 Reputation points
commented 2026-08-17T21:49:18.97+00:00
Aetherin 1,725 Reputation points Independent Advisor
2 answers

I'm having trouble because I need to transfer files from one OneDrive account to another

I need to move my files from one OneDrive account to another, but I am concerned about losing data during the transfer process. I have already lost one file today and cannot risk losing any more important documents. What is the safest way to transfer all…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-14T02:19:35.5766667+00:00
Campbell Nora 0 Reputation points
commented 2026-08-15T14:00:19.2466667+00:00
BabybooHN 3,040 Reputation points Independent Advisor
1 answer

OneDrive access blocked due to an Acceptable Use Policy violation

I am unable to access my OneDrive account. When I try to sign in, I receive the following error message: "Access Denied. This page has been blocked because it violates the Acceptable Use Policy outlined in the Terms of Use. If you believe this is a…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-13T16:55:55.38+00:00
Harrison Maya 0 Reputation points
answered 2026-08-13T17:16:07.2233333+00:00
Kai-L 19,140 Reputation points Microsoft External Staff Moderator
2 answers

How do I transfer OneDrive from one account to another without losing my files?

I'm having trouble because I need to transfer files from one OneDrive account to another. I've already lost one file today and I can't afford to lose any more.

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-12T02:39:27.1933333+00:00
Phillips Maya 0 Reputation points
commented 2026-08-13T08:01:36.9933333+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
1 answer

My storage on onedrive is not the correct amount that my tafe account should have

My files on my OneDrive say they are full but i am not able to delete anything because my storage is full, I am using my tafensw account and am meant to have around a Terabyte of storage but on OneDrive only 50gb is listed

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-11T03:51:23.1466667+00:00
Zac Sing 0 Reputation points
commented 2026-08-12T05:27:06.4533333+00:00
Ana Le 2,425 Reputation points Independent Advisor
1 answer

School account expired, resulting in data loss.

Over the past week, I suddenly discovered that I couldn't log in to my campus account under the University of Science and Technology of US'domain. Last month, my OneDrive showed insufficient storage space and couldn't sync, but now when I try to log in,…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-12T04:58:45.2133333+00:00
Moore Jessica 0 Reputation points
edited an answer 2026-08-12T05:13:24.6866667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Troubleshooting ONE DRIVE storage capacity issues

hello. I am using OneDrive with my KAIST school account. Even though the total capacity currently in use is 100MB (including the trash), it states that the storage is using the entire 5GB. It has been more than a month since I started experiencing this…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-11T05:35:54.8433333+00:00
DavisCharlotte-7769 20 Reputation points
accepted 2026-08-12T04:51:13.32+00:00
DavisCharlotte-7769 20 Reputation points
1 answer

How long will 5GB One Drive last relatively for a university student?

Will it last me 3 yrs? Context: I am a political science university student. I have 10 classes per yr (12 weeks of school). I take notes on One Notes and if I can, I will put the lecture slides in the One Note via printout function. I have attachments.…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-03T23:21:31.8266667+00:00
D 0 Reputation points
edited an answer 2026-08-03T23:50:56.52+00:00
Chris-D 1,425 Reputation points Independent Advisor
1 answer

storage limits onedrive

I am using a Microsoft 365 Education account and getting an account Over Storage Quota error. Did microsoft enforce the 100GB limit per office 365 license or tenant pooled storage limits on my institution account

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-08-01T07:46:11.2533333+00:00
Vicky25 20 Reputation points
edited an answer 2026-08-02T14:48:50.8133333+00:00
Julie Huynh 3,245 Reputation points Independent Advisor
1 answer

Hello Microsoft Support, I am using the account: [Moderator note: Personall I can sign in to Microsoft 365, but I cannot access OneDrive or create new Excel Online files. When I try to access OneDrive, I receive the following message: "Access Denied -

Hello Microsoft Support, I am using the account: [Moderator note: Personally Identifiable Information removed]  I can sign in to Microsoft 365, but I cannot access OneDrive or create new Excel Online files. When I try to access OneDrive, I receive the…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-07-08T06:14:35.64+00:00
Phonpheth VILAYPHONE 0 Reputation points
edited an answer 2026-07-09T06:18:21.2+00:00
Darren-Ng 12,770 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access Onedrive

Dear IT Support Team, I am writing to request assistance with my OneDrive account access. When I try to log in to OneDrive, I receive the following message: “Access denied. This page has been blocked because it violates the acceptable use policy in the…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-06-03T06:08:20.86+00:00
wq 0 Reputation points
edited a comment 2026-06-04T01:14:57.9633333+00:00
Anonymous
2 answers One of the answers was accepted by the question author.

How to retrieve OneDrive contents after organisation policy change

I am an alumni of an organisation/school. Graduated 7+ years ago. They provide a 1TB free storage which I happily used as based on their IT team, "if it is still working, keep using it. You will receive a notification before the account gets…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-05-27T00:01:13.6033333+00:00
Gildred 20 Reputation points
commented 2026-05-29T00:50:48.7133333+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft whiteboard availability in Microsoft education in Canvas LMS

We currently use Canvas as our LMS and with the recent update we can now directly link so reflect, teams etc through the "Microsoft education" link in the side bar. At this stage I do not see Microsoft whiteboard as an option, just the ones in…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-05-14T04:03:23.6966667+00:00
Troy 20 Reputation points
commented 2026-05-14T06:12:54.3633333+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer

How to insert the footnotes into the document on onedrive

The auto format for the footnotes is that they are hidden and therefore not inside the document, or counted in the page layout. I therefore don't have an authentic page count. There is no way of inserting them. Can anyone please help?

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-04-25T17:43:13.94+00:00
Faraway 0 Reputation points
commented 2026-04-27T15:26:58.7+00:00
Kai-L 19,140 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How can I download my university onedrive data when my student account deactivated?

I am a fresh graduate, so my university deactivated my student account including microsoft onedrive without notification. Therefore, my data is still on online onedrive without save in any local device. And now it is with my deactivated my student…

Microsoft 365 and Office | OneDrive | For education | Other
asked 2026-04-17T03:21:32.19+00:00
Orchid Pham 20 Reputation points
commented 2026-04-19T23:31:21.41+00:00
Huy-K 13,985 Reputation points Microsoft External Staff Moderator