Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,495 questions
1 answer
Sign in loop
Microsoft Authenticator asks me to sign in in order to use it, but to sign in, I need a code that is provided by the app itself. I’m stuck in a loop. How can I fix this? Is there any other way to sign in using two-factor authentication that doesn’t…
Microsoft Security | Microsoft Authenticator
asked
2026-09-18T08:53:54.7066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 13%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gisela Colell Salarich
0
Reputation points
answered
2026-09-18T08:54:13.31+00:00
AI answer
2 answers
Microsoft AI901 practice exam
I am wanting to complete my Microsoft AI-901 certification. After successfully completing the preparation materials I tried to take the practice assessment. When clicking on the link I got the following. Do you know when and where the AI901 practice test…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,979 questions
asked
2026-07-09T16:48:27.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gundlach
5
Reputation points
commented
2026-09-18T08:52:01.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 93%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bhushan Sinkar
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Lost access to stolen microsoft account
My microsoft account got hacked and stolen. They reset my password and changed my recovery email so I can no longer get into the account. I did not have 2fa on so it doesnt seem like I can do anything about it through the account recovery options. At…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,811 questions
asked
2025-11-10T03:38:38.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 32%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
George Jubenvill
20
Reputation points
commented
2026-09-18T08:50:06.05+00:00
Hornblower409
15,610
Reputation points
2 answers
account hacked -not getting new email after password reset
I believe my email was hacked. An email was sent to all of my contact. I was able to reset the password and I can sign in now but I am not getting any new emails. I can send an email though. How do I get the account unblocked so that I get new emails?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,735 questions
asked
2026-02-21T20:44:12.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBW%3C/text%3E%3C/svg%3E)
BONNIE WAGNER
0
Reputation points
commented
2026-09-18T08:47:51.92+00:00
Stefan Blom
352.7K
Reputation points MVP
Volunteer Moderator
4 answers
Windows 11 is lagging: I tried all the fixes and nothing worked
Hello: During the week of August 31, my Windows 11 started lagging. It took a long time to open folders, and when right clicking on files it took a very long time for the pull down menus to come up. Everything lagged so badly that I could not efficiently…
Windows for home | Windows 11 | Performance and system failures
32,495 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
2 answers
Microsoft for Startups $200 Azure credits show “Already redeemed” but no Azure subscription exists
Hello Microsoft for Startups Support Team, I am using the new Microsoft for Startups Preview experience in Azure Portal. My startup homepage shows that I can unlock $200 in Azure credits. When I click “Sign up” to activate the benefit, I receive the…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,704 questions
asked
2026-09-17T11:12:29.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 54%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Robert Marko
0
Reputation points
answered
2026-09-18T08:45:10.5266667+00:00
Robert Marko
0
Reputation points
2 answers
How to end the microsoft endless loop
I only have a Microsoft account in order to use my local office installation. For that I always have the authenticator app so I do not recall how I arranged a e-mail adress login. Due to my current work account, my home computer got mixed up, and hte…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,540 questions
asked
2026-09-17T07:46:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Evers, Jeroen
0
Reputation points
answered
2026-09-18T08:29:34.9333333+00:00
Evers, Jeroen
0
Reputation points
0 answers
Xbox Dev Mode Error 0x8015963D
Hello Microsoft Partner Support, I am writing this with extreme frustration. I paid my Developer Account registration fees a long time ago to use Xbox Dev Mode, submitted my identity verification, and completed all required setup. However, for a whole…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,577 questions
asked
2026-09-15T20:33:17.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 25%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Al-Shanab
0
Reputation points
1 answer
Locked out of my Azure subscription after an Entra change — AADSTS16000 / Microsoft Services tenant
Hello Microsoft Azure Support / Moderators, I am the sole administrator of an Azure subscription that I created through Microsoft for Startups, and I am now completely locked out of Azure. My Azure subscription was successfully created before this issue…
Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
1,186 questions
asked
2026-09-07T22:08:27.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 28.999999999999996%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gomes
0
Reputation points
edited the question
2026-09-18T08:28:12.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana Mihaila (BLUEHAWK LLC)
0
Reputation points Microsoft External Staff
Moderator
2 answers
Emails disappearing
I am receiving a notification on my iPhone and/or Mac/Macbook saying I have received an email - when I check in outlook, the email is not there (including junk and deleted folders) I am now exasperated as at least if I see the notification I am aware of…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,751 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 44%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
2 answers
Account Activity
Is Outlook activity allowed for Iranians? If we use a new phone or device to log in to the account, is Outlook email sensitive to new logins from new devices? Is it possible to log in to the account on a new device without access to the old phone?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,811 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 32%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
2 answers
How do I restore all my tabs from multiple windows in Microsoft Edge if my sync was off and they were permanently deleted after Microsoft Edge crashed?
Good day. I was using Microsoft Edge when it suddenly crashed and exited all on its own, When I decided to reopen Microsoft Edge and pressed restore, a few seconds after, it froze and crashed again. I opened Microsoft Edge once more and was unable to…
Microsoft Edge | Browser crashes or stops working | Windows 11
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
541 questions
asked
2026-09-15T15:23:57.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 28.000000000000004%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ritrina Wilson
0
Reputation points
commented
2026-09-18T08:24:36.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator
4 answers
Co-pilot automatically opens my downloads on my phone
Co-pilot automatically opens my downloads instead of giving me the option to say one time only . I need to know how to fix it so that it goes back to the original setting of giving me an option.
Microsoft Copilot | Other
2,176 questions
asked
2026-09-14T23:30:33.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rosita Dozier
0
Reputation points
commented
2026-09-18T08:24:27.4733333+00:00
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator
3 answers
Installing new wireless mouse`
Can't get new mouse to connect to my laptop. It is both blue tooth and 2.4G but won't connect wireless or with dongle.
Windows for home | Other | Search, touch, and mouse
198 questions
asked
2026-09-14T18:43:32.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 84%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
John and Gayle Ashworth
0
Reputation points
commented
2026-09-18T08:24:18.8233333+00:00
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator
3 answers
word file is not opening,showing error
word has run into an error that is preventing it from working correctly
Windows for home | Windows 11 | Apps
2,397 questions
asked
2026-09-16T08:10:02.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENY%3C/text%3E%3C/svg%3E)
Neelam yadav
0
Reputation points
commented
2026-09-18T08:24:01.79+00:00
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator
1 answer
IP blocked with error S3150 – Mitigation Request (Ref: [Moderator Note: Personal Info Removed])
Hello, Our mail server's IP address (xx, hostname box.unigasalicante.com, sending domain unigasalicante.com) is being blocked by Outlook.com/Hotmail with the following error: 550 5.7.1 Unfortunately, messages from [xx] weren't sent. Please contact your…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,891 questions
asked
2026-09-17T07:18:19.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUA%3C/text%3E%3C/svg%3E)
Unigas Alicante
0
Reputation points
edited the question
2026-09-18T08:23:58.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Liam4-N
0
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix my outlook which is failing to open
My Outlook cannot open; it says there is an error preventing me from opening it. Therefore, Outlook needs to be closed for that reason.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,735 questions
asked
2026-09-16T07:34:35.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQO%3C/text%3E%3C/svg%3E)
Queenster Opoku Agyemang
0
Reputation points
commented
2026-09-18T08:23:49.01+00:00
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator
2 answers
How to remove "ai components" from my computer
I had to buy a new computer recently and unfortunately everything seemed pretty much steeped in ai. Unfortunately I ended up with a copilot+ computer, because it seemed like pretty much EVERYTHING had it. I have gone through my settings and disabled and…
Microsoft Copilot | Windows Copilot | Copilot+ PC
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
260 questions
asked
2026-08-06T01:23:41.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 93%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Maeve O'Shea
0
Reputation points
commented
2026-09-18T08:20:00.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 52%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
T H
0
Reputation points
3 answers
Microsoft Outlook is not Launching
Every time my PC performs an update it doubles up on the registry files for Outlook. I'm unable to launch Outlook Classic until someone from Microsoft Support can remote access my laptop and clear the duplicate registry files.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,735 questions
asked
2026-09-14T12:08:23.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 84%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thomas Chimileski
0
Reputation points
commented
2026-09-18T08:19:16.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 83%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZT%3C/text%3E%3C/svg%3E)
Zenzo Titus-Junior Dhlamini
5
Reputation points
2 answers
Co Pilot Creating a View only spreadsheet
I have created an agent to assist with resource. The agent has access to lookup the two files we are making changes to, however the agent creates a view only version of the excel ss with the changes. I am then not able to make changes to the duplicate…
Microsoft Copilot | Other
2,176 questions
asked
2026-09-15T11:26:38.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 51%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Matt Evans-Lacey
0
Reputation points
edited a comment
2026-09-18T08:19:01.6133333+00:00
Thomas4-N
22,035
Reputation points Microsoft External Staff
Moderator