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AI-103 Exam Rescheduling Blocked by Expired Voucher

Hi, I scheduled my AZ-103 exam for September 19, 2026 using a voucher I received through Microsoft AI Skills Fest 2026. I’m trying to reschedule the exam today, but I’m getting this error: “The selected appointment cannot be scheduled. The registration…

Community Center | Not monitored
asked 2026-09-17T05:53:42.79+00:00
Zaeem Nadeem 0 Reputation points
commented 2026-09-17T09:09:52.0733333+00:00
Zaeem Nadeem 0 Reputation points
2 answers

How do I add a net email address into my Outlook email account?

I need help to add the account to my existing Outlook list of emails of accounts

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-17T08:48:31.7666667+00:00
Julian Wilde-Davies 0 Reputation points
answered 2026-09-17T09:08:52.9833333+00:00
Hin Vo 700 Reputation points Independent Advisor
2 answers

Robux hasnt come in

I bought robux through Roblox Xbox, it said that the order was confirmed but I checked all of my accounts and none of them had the robux.

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-15T04:35:45.96+00:00
Daniel Medina 0 Reputation points
answered 2026-09-17T09:06:03.45+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
2 answers

Request to Consolidate Microsoft Certifications to My Personal Email

Greetings, I have completed several Microsoft certifications in the past, but they are currently associated with email accounts that I used during my previous employment. I would like to request your assistance in locating and consolidating all my…

Community Center | Not monitored
asked 2026-09-11T05:23:09.5833333+00:00
commented 2026-09-17T09:03:11.7+00:00
Julian Sharp 43,441 Reputation points
2 answers

audiao problem with dication in word

I get a message that office cannot start audio from the mirc ophone when i go to use dication in word

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-17T07:41:10.1266667+00:00
Allan White 0 Reputation points
answered 2026-09-17T09:02:14.89+00:00
Jhun Buala 5,725 Reputation points Independent Advisor
1 answer

2026–2027 Expert Badge Not Available on Credly

Hello, I received a congratulatory email addressed to me confirming that I have been selected as a 2026–2027 Microsoft Elevate Educator Expert. However, I have not received any email from Credly regarding the new badge, and the 2026–2027 badge is not…

Community Center | Not monitored
asked 2026-09-17T06:27:38.72+00:00
AYSHA FUAD ISA ALWAZZAN 5 Reputation points
answered 2026-09-17T09:01:14.9933333+00:00
Julian Sharp 43,441 Reputation points
1 answer

Refund Unused Currency On Wrong Account

Hello i had my xbox account and microsoft account not the same and didnt realize so when i went to play a game and purchased something in game you would think it would use the game account but i didnt even know it used the microsoft store account and put…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-17T02:16:15.31+00:00
Jesse Jameson 0 Reputation points
answered 2026-09-17T09:00:45.63+00:00
Carl-L 22,155 Reputation points Microsoft External Staff Moderator
2 answers

i have microsoft office 365 i forgotten password and i dont put recuvery mobile or email

dear microsoft team my name is <PII removed> my email address <PII removed>@hotmail.com i purchase microsoft office 365 i forgotten password and i dont put any recovery mobile or email how to create new password

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-14T17:12:32.79+00:00
George Ioannides 0 Reputation points
answered 2026-09-17T08:59:40.7633333+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
2 answers

I need to update my name as per the my IDs

I HAVE A TEST ABOUT AB900 ON 9/30 10:00AM,BUT MY NAME I registered IS WRONG,PLEASE HELP ME REVISE MY NAME,MY NAME IS TU CHIA PAI,THANK YOU。

Community Center | Not monitored
asked 2026-09-17T05:42:14.7033333+00:00
杜家白 0 Reputation points
answered 2026-09-17T08:58:47.9933333+00:00
Julian Sharp 43,441 Reputation points
1 answer

suddenley microsoft server 2022 dns service crashed

suddenley microsoft server 2022 dns service crashed reverse lookup not working we can ping to ip

Windows for business | Windows Server | Networking | Other
asked 2026-09-17T08:27:02.6666667+00:00
DreHomes User 0 Reputation points
answered 2026-09-17T08:58:38.88+00:00
Xuan Nhu 1,050 Reputation points Independent Advisor
2 answers

unable to change my primary email account address even after creating other aliases

unable to change my primary email account address even after creating other aliases

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-02T12:59:30.96+00:00
Jason Legge 0 Reputation points
edited an answer 2026-09-17T08:53:11.24+00:00
Thomas4-N 22,015 Reputation points Microsoft External Staff Moderator
2 answers

Can copilot automatically reword a loop template

How would I get co pilot to rework my brief paragraphs into better wording in my company and professional tone within my report template ?

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

460 questions
asked 2026-09-15T08:07:04.7433333+00:00
Cath 0 Reputation points
commented 2026-09-17T08:46:53.33+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
2 answers

(0x80070002) Windows 10 updates fail to install

Recent updates have failed to install - any suggestions?

Windows for home | Windows 10 | Windows update
asked 2026-09-13T06:45:41.52+00:00
Tim North 0 Reputation points
edited a comment 2026-09-17T08:38:58.44+00:00
Ramesh 181.6K Reputation points Volunteer Moderator
1 answer

Microsoft Games Still Has Ads for McAfee malicious bloatware

I don't understand why Microsoft of all companies, still allows McAfee malicious ads to appear inside, that is, in the same blocks as other less offensive adds appear in their M/S Games programs. I read a few moments ago that M/S supposedly found this…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-16T16:33:37.5+00:00
Michael Long 0 Reputation points
edited an answer 2026-09-17T08:36:56.5866667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
2 answers

Subscription misuse – account cannot be found

I need help canceling an unknown subscription. I believe my payment method may have been used without my authorization, but I cannot identify the associated account. Please provide contact details for billing or technical support. This is urgent.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-14T12:24:57.1033333+00:00
Jelena Milinkovic 0 Reputation points
commented 2026-09-17T08:35:35.5533333+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
1 answer

Child (family group) Microsoft account cannot sign in to Windows 11 device — "password is incorrect" despite verified credentials

I'm the organizer of a Microsoft Family group and am unable to get my child's Microsoft account signed in on a Windows 11 Home device, despite extensive troubleshooting that has ruled out every local/device-side cause I can identify. The symptom appears…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-16T09:04:38.1433333+00:00
Matthew Webster 0 Reputation points
commented 2026-09-17T08:35:05.4966667+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Been kicked out of my whole Microsoft account

Hello, I've been logged out of my Microsoft account for about 1 year now. I've tried so many avenues to get it fixed. However nothing is working. Now I can't use my laptop since everything needs to be logged into to my Microsoft to work. I changed my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T06:36:00.1866667+00:00
Casey Zlatkus 0 Reputation points
commented 2026-09-17T08:34:04.51+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft account locked but still active after 2+ yrs

Microsoft account was locked 2+ years ago due to alleged terms of service breach. Filled out form to recover account, but was notified that because two step authentication was enabled no help could be given. Therefore account was going to be…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-14T21:42:12.68+00:00
Dave Imp 0 Reputation points
commented 2026-09-17T08:33:23.88+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Help logging in to Outlook

Idk if Microsoft is seeing/reading this complaint. But if they're they need to fix their outlook, you got a whole billion dollar enterprise AND I CANT GET INTO MY OUTLOOK. WHAT DO YOU MEAN I HAVE TO SIGN OUT TO SIGN IN. FIX IT MICROSOFT, I AM TIRED. I…

Outlook | Web | Outlook.com | Email
asked 2026-09-15T17:31:07.67+00:00
Yanez, Emily 0 Reputation points
commented 2026-09-17T08:32:59.4+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator
2 answers

Unable to see emails older than a year old

I went through this article to try to solve my issue but I am unable to see emails older than a year even through the online version. scanpst found that the ost file had errors. When I click repair, the errors do not fix. This being the case, shouldn't I…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-15T21:15:21.62+00:00
Anon 0 Reputation points
commented 2026-09-17T08:32:29.59+00:00
Kai-H 26,950 Reputation points Microsoft External Staff Moderator