Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
775 questions
4 answers
One of the answers was accepted by the question author.
A repeated "Turn on virus protection" pop-up in Windows 11
My antivirus protection is enabled, but I keep getting this notification every time Windows starts up. Edition Windows 11 Pro Version 25H2 Installed on 04.02.2025 OS build 26200.9457 Experience Windows Feature Experience Pack 1000.26100.360.0
Microsoft Security | Microsoft Defender | Other
asked
2026-09-17T05:48:31.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 28.999999999999996%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAZ%3C/text%3E%3C/svg%3E)
Alex Zigmar
20
Reputation points
accepted
2026-09-19T04:43:42.05+00:00
Alex Zigmar
20
Reputation points
1 answer
Surface Pro X Phantom Touches
I have a Surface Pro X (arm-based) and I have been experiencing phantom touches on the top right corner of my screen. If I flip to vertical, the phantom touch follows to right corner of whatever orientation I have it in. During this issue, whatever mouse…
Surface | Surface Pro | Display and screen
3,614 questions
asked
2026-09-17T05:46:15.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 67%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jacie Fisk
0
Reputation points
commented
2026-09-18T12:50:40.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,235
Reputation points Microsoft External Staff
Moderator
2 answers
I need to update my name as per the my IDs
I HAVE A TEST ABOUT AB900 ON 9/30 10:00AM，BUT MY NAME I registered IS WRONG，PLEASE HELP ME REVISE MY NAME，MY NAME IS TU CHIA PAI，THANK YOU。
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,103 questions
asked
2026-09-17T05:42:14.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
杜家白
0
Reputation points
answered
2026-09-17T08:58:47.9933333+00:00
Julian Sharp
44,031
Reputation points
3 answers
Why am I getting an error on opening Word & Excel documents ?
Am not able to open any word or excel documents, always getting an error...
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,975 questions
asked
2026-09-17T05:38:04.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 93%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Harry Singh
0
Reputation points
answered
2026-09-17T10:00:57.05+00:00
ApexNáV
370
Reputation points
1 answer
Rewards region change
I permanently moved from the United States to India around 50 days ago, and ever since then I have been unable to make purchases on my Xbox account because of a region error. During these 50 days, I have contacted Microsoft and Xbox Support many times…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,436 questions
asked
2026-09-17T05:36:35.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 8%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUR%3C/text%3E%3C/svg%3E)
uday rowthu
0
Reputation points
commented
2026-09-18T13:52:27.8833333+00:00
Vikki-T
11,235
Reputation points Microsoft External Staff
Moderator
1 answer
Inside organization and only contacts for away messages not working
Both boxes are checked and have a message in both. I do a test and receive two emails, but one is blank and the other has a message. But even if I just check one box I receive two emails and one is still blank. Confused!!! Thank you, Dave
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,455 questions
asked
2026-09-17T05:32:08.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 40%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kelsberg David Earl
0
Reputation points
commented
2026-09-18T09:06:52.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
925
Reputation points
Independent Advisor
2 answers
my excel is not opening stated need repair
My excel sheet not open and popup for repair for all excel sheets
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,730 questions
asked
2026-09-17T05:31:42.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 51%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jitendra Dave
0
Reputation points
answered
2026-09-17T06:03:30.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
46,165
Reputation points
Independent Advisor
0 answers
Authenticator Issues
How do I get the authenticator to stop looping i when i try to log on?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,539 questions
asked
2026-09-17T05:24:45.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 65%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Ken Thomson
0
Reputation points
0 answers
Virtual Machine: Windowsタスクの認証問題 — 割り当て解除後の起動時に認証失敗が発生
問題の説明 Azure上のWindows仮想マシンで、タスクスケジューラに登録したタスクが、VMの割り当て解除後に起動した場合のみ、保存済みの資格情報を使ったログオンに失敗します。Windowsの再起動やシャットダウン後の起動ではこの問題は発生しません。タスクのパスワード再登録により、一時的に解決しますが、根本的な原因を知りたいです。 環境 Azure上のWindows仮想マシン、タスクスケジューラで資格情報を使用している設定、発生開始日時：2026-09-16…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,103 questions
asked
2026-09-17T05:21:30.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 47%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYD%3C/text%3E%3C/svg%3E)
Yoshida Daisuke
5
Reputation points
asked
2026-09-17T05:21:30.1566667+00:00
Yoshida Daisuke
5
Reputation points
1 answer
Ethernet Connection name amendment
Hi, I attach a screen shot of my adapter settings in the current network. I am trying to amend the line that is labelled 'Baines - GL - MT6000 - b41 - 5g'. As this would clearly be a 5G connection to the wi-fi originating on my router. I have check…
Windows for home | Windows 10 | Internet and connectivity
12,981 questions
asked
2026-09-17T05:17:16.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
Lethal Lee
30
Reputation points
commented
2026-09-19T09:56:56.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
22,905
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Account Compromised, No response, chat function nowhere to be found
I had an account that is attached to my email get completely stolen and changed to an absolutely absurd email address about a month and a half ago. Normally, I wouldn't really care whatsoever but this email was still attached to my Xbox account. Now all…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,915 questions
asked
2026-09-17T05:12:06.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 32%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
cwood
0
Reputation points
edited the question
2026-09-17T11:28:12.1433333+00:00
Gérard Oomens
132.4K
Reputation points
Volunteer Moderator
1 answer
Media Player Settings - Transfer to New PC
Where / what folder holds the Windows Media Player (WMP) settings in Windows 10? Can this file/folder be copied to new Windows 11 PC to transfer my old WMP settings to my new computer? By WMP settings, I mean these things (i.e. album art, star ratings,…
Windows for home | Windows 10 | Files, folders, and storage
23,609 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 89%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Outlook send and receive email issue - outlook not connected
my outlook is not connecting to exchange server, so not able to send and receive email
Exchange | Exchange Server | Other
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
1,651 questions
asked
2026-09-17T05:01:10.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 93%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESV%3C/text%3E%3C/svg%3E)
Seetharaman Venkataraman
0
Reputation points
commented
2026-09-18T00:32:40.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
1,130
Reputation points
Independent Advisor
3 answers
one note desktop application is not working.
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
745 questions
asked
2026-09-17T04:51:00.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 48%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vinod Kumar
0
Reputation points
commented
2026-09-17T09:34:18.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 45%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hani-Ng
1,985
Reputation points
Independent Advisor
1 answer
tengo un problema con una cuenta relacionada con instagram y sus servicios de microsoft autenticador
lo que pasa es que un hacker añadio a mi cuenta de instagram sus servicios de doble verificacion y ahora no tengo manera de acceder a mi cuenta, pertenece a: [Nota del moderador: Información personal eliminada]. con correo: @outlook.com y se uso el…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,915 questions
asked
2026-09-17T04:49:17.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 92%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gino Flores
0
Reputation points
edited the question
2026-09-18T06:54:04.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,450
Reputation points Microsoft External Staff
Moderator
1 answer
Fix your icon
When the Teams Chat icon appears in my ribbon, there is a white "T" on one of the two vaguely humanoid shapes. However, it is tiny and it looks almost exactly the same as a 1, so it is common that I am not aware when I receive…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,201 questions
asked
2026-09-17T04:43:36.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 83%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
ガーバー ジェイソン/Jason Gerber
0
Reputation points
commented
2026-09-18T06:58:19.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
15,775
Reputation points Microsoft External Staff
Moderator
2 answers
Upgrade to 11 pro failure
I tried to upgrade to windows 11 pro from windows 11 home. I was charged two times and never received the upgrade
Windows for home | Windows 11 | Install and upgrade
9,309 questions
asked
2026-09-17T04:41:31.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 10%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
jason osburn
0
Reputation points
answered
2026-09-17T08:25:29.74+00:00
Kapil Arya
38,491
Reputation points
Volunteer Moderator
3 answers
How can I remove McAfee virus protection
HP Pavillion laptop, Windows 11, latest update. I have removed McAfee from this computer. But when the computer is started, it often opens a dialog trying to force me to upgrade. Go to Windows -> settings -> Apps and it is not there. Scroll…
Windows for home | Windows 11 | Apps
2,407 questions
asked
2026-09-17T04:40:40.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 13%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBK%3C/text%3E%3C/svg%3E)
Bryan Kelly
641
Reputation points
commented
2026-09-30T19:30:52.7866667+00:00
Bryan Kelly
641
Reputation points
3 answers
0x8004011D server unavailable error, and apparent conflict between Personal / Work/School accounts and tenant account
Outlook cannot send or receive emails. We have a microsoft 365 family package and we cannot get any help to fix the this issue. We have followed all of the "help"topics on line and spent hours on this. We have logged 4 fault tickets which have…
Windows for home | Other | Email and communications
3,857 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Some Dynamics 365 records are missing after exporting data to Excel
I exported a Dynamics 365 view to a dynamic Excel worksheet for work, but some recently created records are missing even though they are visible in Dynamics 365. The issue remains after refreshing the worksheet. What could prevent these records from…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,038 questions
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