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118 answers

Issues with 5.1 Surround Sound with Windows 10

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue…

Windows for home | Windows 10 | Devices and drivers
asked 2019-06-25T18:59:15+00:00
Anonymous
118 answers One of the answers was accepted by the question author.

Windows 8 "Change PC Settings" Not working

I recently discovered that many of the Windows 8 apps I have on my new Asus laptop has gone missing such as the store icon. I was trying to locate the store icon because I know it was there when I first started using Windows 8 but I found out its not…

Windows for home | Previous Windows versions | Performance and system failures
asked 2012-12-22T20:47:07+00:00
Anonymous
118 answers One of the answers was accepted by the question author.

Windows 7 update install time taking a very long time

Well I have a Windows 7 OS, and I shut down my laptop yesterday but then it automatically went in sleep mode as I slept. As I awoken it in the morning I see its at installing updates 32 of 45. Though I see the same thing in the night with no change.  I…

Windows for home | Previous Windows versions | Windows update
asked 2010-11-23T05:04:32+00:00
Anonymous
118 answers One of the answers was accepted by the question author.

System error "the program can't start because d3dx9_43.dll is missing from your computer

I try to install the game after installed the program can't start because d3dx_43.dll is missing from your computer so I dowload d3dx9.dll from internet but the program still can't start how do i fix it?

Windows for home | Previous Windows versions | Gaming
asked 2011-05-03T02:40:32+00:00
Anonymous
118 answers One of the answers was accepted by the question author.

Windows 7 Network Error Code: 0x80070035 Windows cannot access\\__

Let me state at the outset that I have had these two computers successfully networked in the last two weeks, but they will not stay networked.  This machine is running Windows 7 (64 Bit) and the other machine is running Windows XP Professional Service…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2009-12-31T19:52:08+00:00
Anonymous
118 answers One of the answers was accepted by the question author.

windows photo viewer can't open this picture because either photo viewer doesn't support this file format or you don't have the latest updates to photo viewer"

this is message I have received for nearly every photo in my pictures folder.  Just updated to Windows 7 --- pictures opened up just fine in XP pro AND in VISTA home.....   what…

Windows for home | Previous Windows versions | Music, photos, and video
asked 2010-02-16T19:42:32+00:00
Anonymous
118 answers

Build 21277 is out as an Optional Update

Read the Blog! https://blogs.windows.com/windows-insider/2020/12/10/announcing-windows-10-insider-preview-build-21277/

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2020-12-11T00:29:03+00:00
CrazyKats 19,420 Reputation points Volunteer Moderator
118 answers

How is your battery life on the Surface Pro 7?

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the…

Surface | Surface Pro | Power and battery
asked 2020-01-03T19:11:20+00:00
Anonymous
117 answers

Why is Publisher being phased out, and what is Microsoft replacing it with? Will Microsoft 365 be cheaper since they are phasing out the program?

Why is Publisher being phased out, and what is Microsoft replacing it with? Will Microsoft 365 be cheaper since they are phasing out the program? As a senior and a person who has ADHD, I don't like change, I don't like to have to upgrade and purchase…

Microsoft 365 and Office | Publisher | Other
asked 2025-04-13T17:55:25+00:00
Anonymous
117 answers

Cursor jumps to the end of the document when deleting a line in Word and have Track Changes enabled (Word for Windows)

I work with a document some others has created. In the document Enter has been jused quite many times to create/start a new line. When I use Backspace or Delete to remove the line and tie the sentencens together and then add a space between the…

Microsoft 365 and Office | Word | For home | Windows
asked 2021-03-01T17:25:45+00:00
Anonymous
117 answers One of the answers was accepted by the question author.

why the fonts in word 2013 are blurry?

rendering the fonts in word 2013 is horrible!  Will Microsoft change it? This is a similar problem like with Internet Explorer 9 & 10. What is going on? IE8 works good, Office 2010 also... Then?

Microsoft 365 and Office | Word | For home | Windows
asked 2013-01-31T05:32:47+00:00
Anonymous
117 answers

I am getting Emails From "Temu." and I Have No Idea What They Are

I am familiar with Temu, although I don't use it, have never made an account, signed up, or interacted with it in any way whatsoever this started today, where I keep getting emails in my Inbox from a sender called "Temu." (I've not opened any…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2023-11-10T09:21:42+00:00
Anonymous
117 answers One of the answers was accepted by the question author.

Outlook app for iPhone frozen

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2019-10-19T02:38:42+00:00
Anonymous
117 answers

Outlook app on Android - "An Error Occurred" when trying to setup my account

Hello all, Would appreciate your thoughts on the following situation: I just installed the Outlook App on my Galaxy S5 phone (Android 6). When I start it, I get prompted for an email address so I enter my work email (Office 365) and after a few seconds…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2016-06-13T00:53:07+00:00
Anonymous
117 answers One of the answers was accepted by the question author.

RESOLVED - When sharing your screen in the new Teams, how can you hide a bar that is intruding on tabs behind it

When sharing your screen on the new Teams, the share screen bar disappears but another bar remains that tells you you are sharing your screen and provides a quick option to stop sharing. However, this bar intrudes on any tabs that are behind it and if…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
asked 2023-10-11T19:02:14+00:00
Anonymous
117 answers

Issues with receiving emails in code for Yahoo Mail

Hello, My wife and I recently started seeing some emails in code. We both use Yahoo Mail. She has Window 10 and I have 11. Does anyone have a possible solution to fix this? These emails are from trusted sources and sometimes they are not in code. Any…

Windows for home | Windows 11 | Files, folders, and storage
asked 2022-06-17T22:46:42+00:00
Anonymous
117 answers

Mouse Cursor Size Issue on Windows 11 (v24H2) - HP Spectre x360

Hello everyone, I am experiencing a strange issue with my Windows 11 (version 24H2) laptop. Every time I boot up my HP Spectre x360 16-inch 2-in-1 laptop, the mouse cursor appears significantly larger than normal. I found that resetting the graphics…

Windows for home | Windows 11 | Display and graphics
asked 2024-10-27T11:48:55+00:00
Anonymous
117 answers

Files have a brown box on their icon and dont open in Windows 11

What is going on here? There is no information anywhere so it obviously isnt a problem for everyone. Most of my files stored on Dropbox now have a small brown file box icon on the lower left corner of the main icon for all MS Office files. They open…

Windows for home | Windows 11 | Files, folders, and storage
asked 2022-02-12T17:29:29+00:00
Anonymous
117 answers

OneDrive automatically deleting files from OneDrive folder

The OneDrive forum appears to have been locked, so I am trying this one. I moved some large files (photos) to my OneDrive folder to share between PCs and left them synchronising.  When I came back to check on their progress, the files had disappeared…

Windows for home | Windows 10 | Files, folders, and storage
asked 2018-05-22T21:43:34+00:00
Anonymous
117 answers One of the answers was accepted by the question author.

"Your organization's policies are preventing us..."

"Your organization's policies are preventing us from completing this action for you. For more info, please contact your help desk." Well, I AM my help desk as this is my personal laptop. I'm not sure what I did to have this get set up…

Windows for home | Previous Windows versions | Windows update
asked 2012-07-26T16:29:34+00:00
Anonymous