715 questions
129 answers
One of the answers was accepted by the question author.
Volume rocker no longer works Surface Pro
The volume roller on the side of the Surface Pro no longer turn the volume up or down....it somehow activated narrator when I was trying to get them to respond. I have tried everything short of resetting the device. They just won't work. At the same…
Surface | Surface Pro | Sound and camera
asked
2013-02-19T02:19:15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
129 answers
Surface Pro 3 external monitor / display port issues
I know many people have been having issues with external monitors and the displayport connections on the Surface Pro 3 and Surface dock. I've been having some issues too, and thought I'd share my config / workarounds in case it helps. I believe the…
Surface | Surface Pro | Display and screen
3,607 questions
asked
2014-09-04T17:19:34+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
129 answers
One of the answers was accepted by the question author.
The paint on the back off my surface RT is flaking and peeling off, can I claim it under warranty?
The paint on the back off my Surface is flaking and peeling off. I was installing an invisible shield and the back paint started to peel off. Can I claim this defect with my Surface under warranty?
Surface | Other
1,465 questions
asked
2013-01-05T04:43:13+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
129 answers
One of the answers was accepted by the question author.
Where is the media player?
The only app I can find that plays music is the xbox which is difficult to use at best and I haven't found a way to page through all albums. Plus sometimes it plays adverts instead! Several times it has also asked me if I want to buy the music I…
Surface | Other
1,465 questions
asked
2012-11-03T23:53:33+00:00
Anonymous
asked
2025-06-30T16:14:36.5966667+00:00
Anonymous
128 answers
Deleted my tcs codevita account in authenticator accidentally and there is no backup enabled.I need the authenticator account to login to my exam.What should i do to get my account back?
Deleted my tcs codevita account in authenticator accidentally and there is no backup enabled.I need the authenticator account to login to my tcs codevita account.What should i do to get my account back?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,932 questions
asked
2023-10-04T13:06:54+00:00
Anonymous
asked
2025-07-21T21:06:33.8+00:00
Anonymous
128 answers
Why am I suddenly receiving spam calendar invitations/appointments in Outlook (Microsoft 365 Family).
I am suddenly receiving spam calendar invitations/appointments in Outlook (Microsoft 365 Family). Disappointing that Microsoft has not addressed this. My McAfee virus scan is also giving me the "No Viruses" when I scan.
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,871 questions
asked
2023-09-29T20:14:19+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
128 answers
Outlook 2016 - chinese characters appearing in messages when replying/forwarding
Hello, I am investigating an issue with Outlook 2016 and seemingly random appearances of chinese characters in email messages when replying or forwarding. I have a Exchange 365 hybrid environment and O365 pro plus office installed on workstations. I have…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,659 questions
asked
2017-04-24T13:29:42+00:00
Anonymous
asked
2025-07-21T19:35:49.7866667+00:00
Anonymous
128 answers
I2C HID Driver Touchpad Failure (I think I solved it)
If the touchpad on your laptop has failed. You're playing now you see it, now you don't wit TOUCHPAD in your settings. And no customer support can assist you from HP or MSFT, try this it just worked for me... Go to DEVICE MANAGER Expand HUMAN INTERFACE…
Windows for home | Other | Devices and drivers
6,813 questions
asked
2021-12-12T21:04:07+00:00
Anonymous
asked
2025-07-08T21:18:36.9266667+00:00
Anonymous
128 answers
One of the answers was accepted by the question author.
Widows 11 setting default program for jpg files is not working
Just installed W11, clean install. I installed Irfanview for my image viewer and simple editing. However it will not associate jpg and png file types, although it did for many other file types. I tried installing as an Administrator. I tried setting…
Windows for home | Windows 11 | Settings
10,065 questions
asked
2021-10-20T17:18:25+00:00
Anonymous
asked
2025-07-08T21:09:33.0666667+00:00
Anonymous
128 answers
Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
Microsoft Sudoku has once again lost my progress on daily challenges. Please advise when this issue will be fixed and my progress will be restored.
Windows for home | Windows 10 | Gaming
10,440 questions
asked
2024-01-05T12:19:18+00:00
Anonymous
asked
2025-07-08T20:25:50.4033333+00:00
Anonymous
128 answers
NOT FIXED - Black Screen HDR After Adjusting Volume 1803, 1903, 1909, 2004
*UPDATE* March 2021 It appears there is light at the end of the tunnel. MS is working on enhancing the HDR feature on Windows 10 to another level. With that there should be massive improvements in the way its implemented and work with games and the OS (I…
Windows for home | Windows 10 | Gaming
10,440 questions
asked
2019-11-13T04:07:04+00:00
Anonymous
asked
2025-07-08T14:49:48.9733333+00:00
Anonymous
128 answers
One of the answers was accepted by the question author.
PDF reader does not open in Microsoft Edge for mobile.
Split from this thread. This is a serious problem in Windows 10 Mobile. I can't seem to find any help on this. And I know of one other person who has this same problem, ShannonMRhoads, and that person also posted the same issue in another thread…
Windows for home | Other | Devices and drivers
6,813 questions
asked
2018-02-20T06:18:56+00:00
Anonymous
asked
2025-07-07T19:49:23.3833333+00:00
Anonymous
128 answers
One of the answers was accepted by the question author.
How to Swap Display Identity (Identities)
Windows 7 - Display 'A' Philips primary display - Display 'B' IBM secondary display. A shows as Identity 2 and B shows as Identity 1. I want to reverse these. Reason is that the cursor currently travels from display B to A and I need it to go the…
Windows for home | Previous Windows versions | Accessibility
8,440 questions
asked
2009-12-03T02:46:30+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
128 answers
Windows Media Player - Intermittent error when trying to play media file-Server Execution Failed
Windows Media Player - Server Execution Failed I'm currently running Windows 7 Ultimate, 64-bit version. Just recently started receiving this error about 2 weeks ago. The first media file I open with WMP works fine. All subsequent media files,…
Windows for home | Previous Windows versions | Music, photos, and video
asked
2009-12-24T02:35:18+00:00
Anonymous
asked
2025-07-07T19:25:10.87+00:00
Anonymous
127 answers
Office 2016 keeps reverting color theme back to Colorful
I installed Office 2016 as an upgrade to 2013. Put the color scheme on grey (because annoyingly the awesome Black went away sometime in the preview.) Now I have a weird issue where every time I close all of the 2016 applications and then reopen one of…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,313 questions
asked
2015-10-05T15:13:00+00:00
Anonymous
asked
2025-07-21T20:55:16.3333333+00:00
Anonymous
127 answers
One of the answers was accepted by the question author.
Office 2016 slow to launch
All the Office 2016 applications are very slow to launch, e.g. Word take 60 seconds. Advice?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,720 questions
asked
2015-07-28T21:18:15+00:00
Anonymous
asked
2025-07-21T20:55:16.3333333+00:00
Anonymous
127 answers
Chris Spera Contact Information - Per Gabe Aul Tweet
OneNote Team, I can be reached via email at <PII removed> . eMail me there, and I will shoot you more specific contact information, including a phone number, so we can chat.
Microsoft 365 and Office | OneNote | For home | Windows
Microsoft 365 and Office | OneNote | For home | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
9,949 questions
asked
2015-03-05T19:56:13+00:00
Anonymous
asked
2025-07-21T20:55:16.3333333+00:00
Anonymous
127 answers
One of the answers was accepted by the question author.
Microsoft Word 2013 has stopped working
Whenever I try to open Word 2013 (safe mode is working fine), it says Word 2013 has stopped working. All other Office 2013 are working correctly. Here's the event log: Faulting application name: WINWORD.EXE, version: 15.0.4454.1504, time stamp:…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,720 questions
asked
2013-02-17T08:24:10+00:00
Anonymous
asked
2025-07-21T20:53:07.3066667+00:00
Anonymous
127 answers
New Outlook Not Syncing Read Status for Gmail
Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,059 questions
asked
2023-09-10T12:39:43+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous
127 answers
Why can't I send email from Outlook (microsoft account) to a Yahoo or AT&T email account?
For years, I have been sending emails from Outlook on my desktop computer and mobile device with no problems. But the last few days, I am getting rejection messages saying my emails cannot make it through. Can I get help figuring out what is going…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,003 questions
asked
2024-01-16T21:00:39+00:00
Anonymous
asked
2025-07-21T19:39:52.6+00:00
Anonymous