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151 answers

Windows Live Mail stopped working after last Windows 10 update

Since the last update of Windows 10, when I open Windows Live Mail every message produces "Message cannot be displayed." I tried running the "repair" utility, but nothing changed. Is this a widespread issue? I really liked Live Mail…

Windows for home | Windows 10 | Windows update
asked 2020-08-20T19:02:14+00:00
Anonymous
151 answers One of the answers was accepted by the question author.

Windows update says we couldn't connect it to the update service, Store apps also encountering error while download

Hi, While performing an update check in Windows update, I get a message as follows: "We couldn't connect to the update service, make sure your PC is connected to the Internet and try again" Also, Downloading and updating Store apps issue also…

Windows for home | Windows 10 | Windows update
asked 2019-01-31T15:06:11+00:00
Sumit 44,306 Reputation points Volunteer Moderator
151 answers One of the answers was accepted by the question author.

Windows Update Error 80072efd. (windowsupdate_80072efd)

Hi, I have been having numerous problems with the Windows Update Error 80072efd. I have tried every solution to no avail. Initially I was getting the “Windows Update error 80070002”. So I followed the solution as proposed by Microsoft. Namely I stopped…

Windows for home | Previous Windows versions | Windows update
asked 2009-06-13T22:53:17+00:00
Anonymous
150 answers

What replaces the "Edit Message" button in the New Outlook?

May I know the same function of "edit message" in the New Outlook? SS of the classic outlook one is attached.

Outlook | Windows | New Outlook for Windows | For home
asked 2024-02-13T11:27:12+00:00
Anonymous
150 answers

Windows UPDATE "We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

What were the steps? I just updated THREE computers and NONE of them are able to connect to Windows Update. I did an "in-place upgrade" on one of them and it did not resolve the problem.  MESSAGE: "We couldn't connect to the update…

Windows for home | Windows 10 | Windows update
asked 2019-01-31T02:56:05+00:00
Anonymous
150 answers

Feature update to Windows 10, version 1709 fails to install

Hi, I am trying to install the Creators Update on my computer, but it fails and has to recover every time I try. What system information should I post to help troubleshoot why the update continues to fail? Thanks! -Andrew

Windows for home | Windows 10 | Windows update
asked 2017-12-15T05:07:39+00:00
Anonymous
150 answers One of the answers was accepted by the question author.

Microsoft Digital Image Suite 10

I have used MC Digital Image suite 10 on my PC but had to reset my PC. Now I cannot install the program.  I keep getting the error about Internet Explorer 6 and internet tools and cannot install this program on a 64 bit platform. I have tried all the…

Windows for home | Windows 10 | Install and upgrade
asked 2017-10-31T19:23:03+00:00
Anonymous
150 answers

New software update for Lumia 535 & Lumia 535 Dual SIM rolling out in selected markets

Hey, we have started rolling out a new software update for Lumia 535 (RM-1089) & Lumia 535 Dual SIM (RM-1090 & RM-1092) in selected countries. You can find the update instructions & follow the availability details from here:…

Windows for home | Other | Devices and drivers
asked 2014-12-22T13:25:13+00:00
Anonymous
150 answers One of the answers was accepted by the question author.

Windows 8.1 will not download from the Store

When I attempt to download Windows 8.1 PRO from the store I get the below message: Store You need to use an account with Administrator privileges to install Windows 8.1 try logging in with the user account of an administrator of this PC and trying the…

Windows for home | Previous Windows versions | Install and upgrade
asked 2013-10-24T15:01:11+00:00
Anonymous
150 answers One of the answers was accepted by the question author.

Windows 7 Service Pack 1 made my computer slow down

Yesterday I was dumb enough to install Windows 7 Service Pack 1 in my HP dv6-1253cl laptop and now all programs in my laptop take longer to start up, compared to the day before yesterday. I've installed no additional software or hardware in the…

Windows for home | Previous Windows versions | Windows update
asked 2011-02-25T00:37:43+00:00
Anonymous
150 answers One of the answers was accepted by the question author.

XBOX 360 wireless receiver won't connect to controller with Windows 7 64bit

Hello, im having a problem with a xbox 360 wireless receiver on my windows 7 64bit, i installed the software that came with the receiver and it installed fine but when i went to connect the controller with the receiver it doesnt work, i've tried it…

Windows for home | Previous Windows versions | Gaming
asked 2010-02-23T03:37:19+00:00
Anonymous
150 answers One of the answers was accepted by the question author.

SP3 SSD, possible firmware bug, same as just fixed in another Samsung drive.

I've just had to update the firmware in another device that had a Samsung 840EVO SSD because they had a serious firmware bug with it.  Out of curiosity I tested the Samsung drive in my Surface Pro 3 and it looks like it has exactly the same issue (the…

Surface | Surface Pro | Install and update
asked 2014-10-20T22:49:51+00:00
Anonymous
149 answers

Apple mail keeps asking for outlook email password

Hi, I’ve got two outlook email accounts on my iphone and  both are constantly requiring me to re-enter my password. Its only started happening over the last 3 days and becoming increasingly annoying. I know other people that are having the same issues,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2020-11-10T18:49:36+00:00
Anonymous
149 answers One of the answers was accepted by the question author.

Is it possible to sync my outlook calendar to my google calendar? If so, how do I do this?

I do not want to just export my current outlook calendar events. I want an accurate and current version of my outlook calendar to be viewable in my google calendar. All the tutorials I have tried only allow exporting. Once I make changes in my outlook…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2023-03-16T22:31:13+00:00
Anonymous
149 answers One of the answers was accepted by the question author.

Hotmail account repeatedly locked

* Locked On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2022-01-11T17:28:52+00:00
Anonymous
149 answers

Having trouble: Adding RAM with a USB memory stick to a Windows XP desktop that has 4GB installed

Short form: I want to use a 16GB USB flash drive memory stick as RAM, but seem to be unable to use more than 4GB, due to the system requirements, limiting what I can enter for values (size). WHY?? More detail: The computer is a desktop machine, having a…

Windows for home | Previous Windows versions | Performance and system failures
asked 2014-03-22T21:13:11+00:00
Anonymous
149 answers

Lumia 1020 Camera Won't Hold Focus

When using my 1020, I hold the shutter button halfway down to let it autofocus. It proceeds to do so briefly, but as I push the button, it loses focus and results in blurry photos. The manual focus does a little better. If I tap to focus, I can usually…

Windows for home | Other | Devices and drivers
asked 2013-08-27T14:45:29+00:00
Anonymous
149 answers One of the answers was accepted by the question author.

Windows 7: Diagnostics Policy Service not running

Our internet won't connect on our PC, even when manually connected with the ethernet cable, but all our wireless devices such as iPhones and laptops connect just fine. We troubleshooted and were shown a message saying 'The Diagnostics Policy Service is …

Windows for home | Previous Windows versions | Internet and connectivity
asked 2012-03-01T09:19:01+00:00
Anonymous
149 answers

Windows update fails with error code 0x643

I have downloaded the recent Microsoft updates and all but one installed successfully.  The failing update was:  Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and …

Windows for home | Previous Windows versions | Windows update
asked 2009-10-14T15:22:25+00:00
Anonymous
149 answers

Slow Wifi with brand new Surface Book 2!!!

I am so beyond disappointed!! I bought one of the most expensive versions of the Surface Book 2 (i7, 15 inches, 512 GB) and it its wifi connection is only half the speed of my old i5 and i3 laptops!!! IT IS UNACCEPTABLE for the price I paid (almost 3000 …

Surface | Surface Book | Network
asked 2018-01-29T02:41:26+00:00
Anonymous