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73 answers One of the answers was accepted by the question author.

What happened to the 'Up one folder' button in the Windows Explorer??

Starting with Windows Vista, the 'up one folder level' button has been removed!!  I found this button to be HIGHLY useful and am VERY disappointed it is not there any more... This has drastically slowed down my production speeds! In the following image…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2010-02-17T17:23:04+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Shutdown Win 7 without being forced to perform updates

original title: Shutdown Win 7 without updates Is there a way to shutdown windows 7 without being forced to install the updates? There are plenty of times when updates are ready but i want the computer off and ready to move. I hate having to wait for…

Windows for home | Previous Windows versions | Windows update
asked 2010-02-11T21:39:22+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Edge Chromium - Download File - Open vs. Save Option Pop-up Window

I recently installed Edge Chromium and found that the program has inherited the Chrome method of downloading files, wherein the file automatically downloads to the downloads folder (or other selected folder), then gives the user the option to open the…

Microsoft Edge | Favorites, history, and downloads | Windows 10
asked 2020-02-16T21:25:44+00:00
Anonymous
73 answers

videos in windows edge keep stopping and restarting

The videos in Edge keep stopping and restarting. Some go for 18 seconds, other go almost all the way to the end then start over. I have done all the so called "fixes" I have found on the internet, and nothing works. The problem only happens…

Microsoft Edge | Audio and video playback | Windows 10
asked 2022-11-23T20:35:55+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

My collections have disappeared, how do I recover them? Where is the "Get Started" button for Collections?

I turned my computer on today, accessed Edge, went to Collections, and discovered that none of my saved items under Collections headings are available, they have disappeared. Previous Help articles say to click on the "Get Started" button -- I…

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2023-02-12T17:25:24+00:00
Anonymous
73 answers

Opening emails is not rewarding towards Microsoft Rewards

I'm opening emails and Outlook and it is not being counted or accounted for in the rewards. As for this morning, I've opened up 6 /6 emails and none have been rewarded so it's still 0/ 3.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,372 questions
asked 2025-06-02T11:34:57+00:00
Anonymous
73 answers

invalid_request: The provided value for the input parameter 'redirect_uri' is not valid. The expected value is a URI which matches a redirect URI registered for this client application.

invalid_request: The provided value for the input parameter 'redirect_uri' is not valid. The expected value is a URI which matches a redirect URI registered for this client application.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,372 questions
asked 2024-01-30T06:41:56+00:00
Anonymous
73 answers

Bing points not working.

in Microsoft rewards, there is an explore on Bing section, where you have to search up stuff for points like the ones about your favorite movies, lyrics, flights, shopping lists, local restaurants etc. (they all give 10 points each). I've noticed you…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,372 questions
asked 2024-08-15T00:50:44+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Ctrl-key gets locked (stuck) when it is held down for a couple of seconds

Hello, I am using a Surface Pro with Type Cover. When I am selecting multiple items e.g. in Outlook or Windows Explorer I apparently hold down the Ctrl-key and left-click the items with my mouse. When I select many items it takes certainly a while…

Surface
Surface

The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.

125 questions
asked 2013-10-30T17:44:08+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

How to press the <Insert> key when it's not there?

Given that there is no <Insert> key on the Surface/Type keyboard, what key combination will generate the <Insert> key scan code?

Surface | Accessories | Surface Type Cover
asked 2013-02-11T22:28:22+00:00
Anonymous
73 answers One of the answers was accepted by the question author.

Surface Laptop 3 Rubber Feet

Recently got a Surface Laptop 3 and damaged the rubber feet. Just wondering if Microsoft sells replacement rubber feet.

Surface | Surface Laptop | Install and update
asked 2019-12-04T05:13:35+00:00
Anonymous
72 answers

OneNote fingerprint unlock is not working

When setting up a protected section on Onenote on my samsung fold6 it I enable the box that says use fingerprint next time but when I go to unlock it again it asks for the password again with the use fingerprint box still enabled. It never lets me use my…

Microsoft 365 and Office | OneNote | Other | Android
asked 2024-07-22T11:08:18+00:00
Anonymous
72 answers

Stop the Family Feature Pop Up

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried: Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there) Checking start up options…

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

97 questions
asked 2023-09-16T00:51:54+00:00
Anonymous
72 answers

HOW DO I CANCEL MY SUBSCRIPTION TO MICROSOFT 365

HOW DO I CANCEL MY SUBSCRIPTION TO MICROSOFT 365

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2023-11-27T00:08:29+00:00
Anonymous
72 answers

OneNote for Windows 10 freezes entire computer when drawing

I'm a student that uses OneNote for Windows 10 with my digital pen to write class notes/study and I've recently noticed that the entire computer would freeze after some use. Here are some notes regarding my situation: This issue happens only when I am…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2020-06-17T04:43:55+00:00
Anonymous
72 answers One of the answers was accepted by the question author.

Word no longer finding italics and bold

Just in the last day or so, Word no longer finds italics or bold from the Find or Find & Replace dialogue box. I should qualify that: it will find them in some of documents but not in all of them. I work as a professional book editor and have been…

Microsoft 365 and Office | Word | For home | Windows
asked 2019-06-07T12:34:05+00:00
Anonymous
72 answers

Stop the "don't lose access to your account" nonsense.

I'm prevented from logging in by a "set it up now" button on the generic log in page (using IE10). Like any security conscious enterprise, my company manages my passwords and isn't interested in this "nanny state" option. How do I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2016-01-07T21:42:17+00:00
Anonymous
72 answers One of the answers was accepted by the question author.

exporting contacts FROM Outlook 365

I've worked as a computer consultant for 20 years. I have to say that Office 365 is the LEAST user friendly product I've ever seen. Impossible to do do simply things that in other products are intuitive. Right now I'm trying to export my contact list. …

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2013-04-24T14:12:41+00:00
Anonymous
72 answers One of the answers was accepted by the question author.

Word 2011 always opens with Final Showing Markup view

EVERY SINGLE TIME I open a document created with Mac Word 2011 I get the Final Showing Markup version.  I don't WANT to see all the changes.  But no matter how many times I try to save the document with Tracking set to Final and/or the Show Markup…

Microsoft 365 and Office | Word | For home | Windows
asked 2011-07-13T21:11:04+00:00
Anonymous
72 answers One of the answers was accepted by the question author.

Powerpoint 2010 video from website option not available

I am trying to embed a video from youtube directly into my powerpoint presentation.  Under the insert tab and video pull down list, I have the option of "video from file" and "video from clipart", but the option of "video from…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2010-07-28T05:44:58+00:00
Anonymous