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My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-11T13:54:03.2933333+00:00
Daniel Newman 0 Reputation points
commented 2026-09-11T20:26:39.29+00:00
Daniel Newman 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to change cards in a Loop calendar (e.g. add and remove questions)?

For my content calender I use the Component item from Loop in Teams. I can place cards on a date but I want to change the card details (e.g. questions). Is that possible and if so, how?

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

457 questions
asked 2026-09-11T13:53:24.9666667+00:00
Bernard van Leeuwen 0 Reputation points
commented 2026-09-11T15:33:30.0866667+00:00
Aetherin 1,545 Reputation points Independent Advisor
0 answers

Tamper protection managed by your administrator on local device.

my home computer has at some point greyed out option to turn on tamper protection. It has also been put off. haven't been able to put it back on in safe mode with registry editor either.

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T13:50:45.27+00:00
toni 20 Reputation points
edited the question 2026-09-11T13:52:52.3266667+00:00
toni 20 Reputation points
0 answers

Azure Support

Hello, I tried to request a refund through the Azure portal, but I cannot proceed because the following message is displayed: “No invoices are eligible for a quick refund. Please contact Customer Support.” The invoice selection page also indicates that…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

975 questions
asked 2026-09-11T13:49:38.9166667+00:00
soonyong jang 0 Reputation points
2 answers

Bluetooth Keyboard will not connect (Windows 11)

Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T13:46:52.14+00:00
Patricia Schiavi 0 Reputation points
commented 2026-09-12T01:50:42.78+00:00
Patricia Schiavi 0 Reputation points
1 answer

when will rewards restock ? so time taking to restock.

microsoft rewards are not restocking time soo much time has pass by but i didn't restock i still waiting for restock .

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,302 questions
asked 2026-09-11T13:46:26.0566667+00:00
rishabh singh 0 Reputation points
answered 2026-09-11T14:20:42.5633333+00:00
Ivan B 122.5K Reputation points Independent Advisor
1 answer

Microsoft Edge - Access other apps and services on this device

When I open my banking app, I get a popup " secure.cibc.com wants to access other apps and services on this device" on my windows 11 pc using microsoft edge. This scares me & I want it gone. How?

Microsoft Edge | Other | Windows 11
asked 2026-09-11T13:39:40.6066667+00:00
DWood 0 Reputation points
answered 2026-09-11T14:40:08.6+00:00
SD - IA 178.9K Reputation points Independent Advisor
1 answer

KRA certificate revocation during emergency decryption

Hi support team I am currently unable to recover historical encrypted files because the KRA certificate used for decryption has been revoked, and every attempt fails with the error “Certificate Revoked.” When I try to perform emergency recovery, the…

Windows for business | Windows 365 Business
asked 2026-09-11T13:37:29.2733333+00:00
Leon 20 Reputation points
answered 2026-09-11T14:11:01.7766667+00:00
Harry Phan 30,960 Reputation points Independent Advisor
1 answer

How can i get the new version of Outlook to encrypt a message with a confidential label the same as it does for a restricted label

in the classic version of outlook both the confidential and restricted labels encrypt the message. In the new version, only restricted is doing it and confidential label does nothing....it is as if there is no label at all. I need confidential to work…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-11T13:34:17.4666667+00:00
Martha Dember 0 Reputation points
answered 2026-09-11T15:20:33.9633333+00:00
Ruby Nguyen 1,565 Reputation points Independent Advisor
1 answer

Camara Desactivada

Hola, cuando comienzo a grabar con la camara, hace el sonido de empezar a grabar pero mi imagen se congelas y un par de segundos despues la app se cierra sola y apararece una notificacion de camara desactivada...Necesito solucionarlo. Gracias

Windows for home | Windows 11 | Settings
asked 2026-09-11T13:28:17.6866667+00:00
Acer - Tai Chi con JoseMa 0 Reputation points
answered 2026-09-11T14:04:57.64+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

My Authenticator does not work for my account

I want to reset the password of my Microsoft account but nothing happens in my Authenticator.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-11T13:28:11.0533333+00:00
Robert Vos 0 Reputation points
answered 2026-09-11T13:28:29.0533333+00:00

AI answer

0 answers

Unexpected Azure charge after cancelling free trial and unable to remove payment method

Hello Microsoft Azure Support, I activated an Azure subscription for a free trial and used it only for a few days. After that, I cancelled my Azure subscription and also turned off auto-pay/recurring billing. However, I have now received a bill/charge…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,645 questions
asked 2026-09-11T13:27:08.86+00:00
Surya nandini Peddinti 0 Reputation points
2 answers

Cannot contact support for issue with outlook 365 on macos from help button

I am having to reenter my outlook 365 password several times a day. My Macos is up to date, along with the office updates. The help button for support is not working.

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T13:24:54.96+00:00
Jerry Winfield 0 Reputation points
answered 2026-09-11T14:06:20.3033333+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
2 answers

Help with random crashes on Windows 11 (netadaptercx)

I built a brand new PC a few weeks ago, and I have been experiencing random crashes. Everything would be just fine, every time I run a diagnosis of some sort, and stress test the system, everything works good. It is random sometimes i could go many hours…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-11T13:20:24.2366667+00:00
Cruba 0 Reputation points
commented 2026-09-11T15:20:10.76+00:00
Ivan B 122.5K Reputation points Independent Advisor
1 answer

Cancelling a recurring billing that I set up on someone else's account that I cannot access

Years ago I helped a colleague set up Microsoft 365 on their laptop. I set them up with office and I used my credit card details to pay for this. This has been charged each year and I am not able to cancel the charge. I disputed the charge last year but…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-11T13:16:47.6866667+00:00
Scott 0 Reputation points
answered 2026-09-11T13:51:40.68+00:00
DaveM121 929.6K Reputation points Independent Advisor
1 answer

Azure for Students: allowed regions policy restricts VM deployment and France Central has no available free VM SKU

Hello Azure Support Team, I am using an Azure for Students subscription and I am trying to create a free Linux virtual machine for learning and development purposes. My subscription has the Microsoft-managed policy "Allowed resource deployment…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,342 questions
asked 2026-09-11T13:15:34.8633333+00:00
BRUNO CARDOSO RODRIGUES 0 Reputation points
answered 2026-09-11T16:24:08.0933333+00:00
Jose Benjamin Solis Nolasco 12,201 Reputation points Volunteer Moderator
2 answers

Publisher from Office Professional Plus 2016

Will I still be able to use my Publisher from Microsoft Office Professional Plus 2016 after October? And will I be able to open files?

Microsoft 365 and Office | Publisher | For business
asked 2026-09-11T13:12:11.1466667+00:00
S. Harris 0 Reputation points
answered 2026-09-11T13:52:41.5666667+00:00
Julie Huynh 3,085 Reputation points Independent Advisor
1 answer

Azure Trusted Signing: Public identity validation fails as "Failed" with no error reason or details shown

Service:Azure Trusted Signing (Artifact Signing Account) — Identity validations Scenario: I am setting up a Trusted Signing account so I can create public-trust certificate profiles for signing our application. This requires a successful Public identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,256 questions
asked 2026-09-11T13:12:01.9666667+00:00
Animiste Labs 0 Reputation points
answered 2026-09-11T13:12:31.2733333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Help with the Authenticator app

I have the Authenticator app downloaded and successfully connected to one account. However, I am trying to connect it to my work email and it prompts me to sign in on the app, but then asks me for a code. I can’t get the code because I am not signed in…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:10:46.33+00:00
Annie Klein 0 Reputation points
accepted 2026-09-11T13:52:43.7933333+00:00
Annie Klein 0 Reputation points
1 answer

Need to authenticate to access admin, but can't ...

I have a M365 account, and I am the 1 user and admin for this account. Whatever I click on, I'm asked to authenticate through my app, but the app doesn't work! I can't access the admin portal, or my account, via online console or the authenticator! …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T13:09:15.63+00:00
Nicola Graham 0 Reputation points
commented 2026-09-11T17:13:19.5966667+00:00
Hin Vo 445 Reputation points Independent Advisor