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Microsoft 365 sign-in blocked by Microsoft Authenticator loop — cannot contact support

Hello, I cannot access my Microsoft 365 business account or Teams because I’m stuck in an authentication loop: Teams asks for a verification code from Microsoft Authenticator. In Authenticator on my iPhone, my business account displays “Sign in to add…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T03:14:15.5433333+00:00
François Hurtaud 0 Reputation points
edited a comment 2026-09-14T06:59:22.92+00:00
Ana Le 2,600 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

FN lock will not turn off despite every "solution"

Hello, I have a Windows 11 HP PC. Whenever I try to lower volume or brightness with just the F keys on my wired keyboard, it won't unless I also hold FN. I would like to reverse this. No keyboard shortcuts work. FN + ESC, FN + SHIFT, or any other ones…

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-14T03:13:06.9+00:00
Tr 20 Reputation points
accepted 2026-09-16T21:06:24.58+00:00
Tr 20 Reputation points
2 answers

Windows not recognising files, pdf and chrome exe.

Windows is not recognising files, pdf and chrome exe even though they are on my laptop. I have Windows 11 working for a couple of years but now have this problem. #windows #windows11 #chrome #pdf #doc

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-14T03:04:08.6533333+00:00
Narelle Jarvis 0 Reputation points
commented 2026-09-15T07:29:55.85+00:00
Narelle Jarvis 0 Reputation points
2 answers

cannot edit or save my microsoft documents

I own a Microsoft office 2019 software. I have a new MacBook laptop i have uninstalled it on my previous laptop then installed office 2019 on my new laptop. Now i can't edit my office documents. When i purchased my office software last 2019 i…

Microsoft Security | Microsoft Identity Manager
asked 2026-09-14T02:57:31.8866667+00:00
Jason Celestino 0 Reputation points
answered 2026-09-14T03:13:54.8033333+00:00
EmilyS_726 29,390 Reputation points Volunteer Moderator
2 answers

Microsoft office home & Student 2019

I am a user of Microsoft office 2019 i have recently upgraded my laptop and installed my previously purchase office 2019. After installing office to my new MacBook laptop i can't edit my office documents. I know that microsoft has ended its update but…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-14T02:50:50.6933333+00:00
Jason Celestino 0 Reputation points
answered 2026-09-14T02:57:06.87+00:00
John Korchok 236K Reputation points Volunteer Moderator
0 answers

Does Microsoft Defender for Endpoint on Linux Quick Scan re-scan mounted directories after a reboot or engine update?

I would like to confirm the behavior and design specifications of Quick Scan in Microsoft Defender for Endpoint on Linux. Environment OS: Linux Microsoft Defender for Endpoint for Linux deployed Quick Scan configured to run on a scheduled…

Microsoft Security | Microsoft Defender | Other
asked 2026-09-14T02:45:24.4466667+00:00
1 answer

Deleting file in OneDrive error "Request was cancelled by event Received....", Found a method.

This is a follow up to a question that is locked but shows no answer (that I could see). [https://learn.microsoft.com/en-us/answers/questions/5424798/request-was-cancelled-by-event-received-if-attempt?source=docs] The issue occurs when trying to delete…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-14T02:39:02.9766667+00:00
Josh Gomez 0 Reputation points
commented 2026-09-15T00:33:24.5966667+00:00
Kien 1,625 Reputation points Independent Advisor
2 answers

how to make a recurring town hall and / or webinar?

how to make a recurring town hall and / or webinar?

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Schedule meetings
asked 2026-09-14T02:37:06.9166667+00:00
Nathan Brown 0 Reputation points
edited an answer 2026-09-14T04:02:11.7+00:00
Teddie Dang 1,270 Reputation points Independent Advisor
2 answers

Copilot Chat unavailable on Web/Desktop but still works on Mobile

Hello, I'm experiencing an issue with Copilot. The problem affects both the web version and the Windows desktop app, but the mobile app still works normally. Symptoms: Opening Copilot shows Search instead of Chat. The New Chat option is no longer…

Microsoft Copilot | Other
asked 2026-09-14T02:34:05.3733333+00:00
Hojo Shizune 0 Reputation points
commented 2026-09-16T10:06:45.2466667+00:00
Carl-L 21,995 Reputation points Microsoft External Staff Moderator
1 answer

HOW TO UNBLOCK SITES

Does anyone know how to unblock sites on school dell computer without sighting in to google browser?

Microsoft Edge | Other | Windows 11
asked 2026-09-14T02:28:23+00:00
Niyahhh:) 0 Reputation points
answered 2026-09-14T02:28:35.6233333+00:00

AI answer

2 answers

[One note]Can't connect to the server

[One note]All notebooks were unable to open since 5 days ago. I log-in and out multiple times, changing internet connection, but nothing happened

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-09-14T02:27:49.64+00:00
kathy 0 Reputation points
commented 2026-09-15T08:19:20.15+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

How do I move my student subscription from school email registered account to my own email account?

Hi everyone, I am new to Azure and need help configuring Microsoft Entra ID users, groups, and IAM roles for a university assignment. My Azure for Students subscription is associated with my university’s tenant, where I am a standard user without…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-14T02:12:54.35+00:00
Suyuan Liu 0 Reputation points
answered 2026-09-14T08:00:26.4666667+00:00
Mohammad Wasi Haider 245 Reputation points
1 answer

Periodic ~80–90 ms Page Scheduling Stalls Every ~2.34 Seconds in Microsoft Edge for iOS

Summary Microsoft Edge for iOS periodically stalls page scheduling for approximately 80–90 ms every ~2.34 seconds. The issue is reproducible: In a completely isolated InPrivate session On a pure DOM test page Without WebGL, Canvas, Vue, React, JavaScript…

Microsoft Edge | Speed and responsiveness | iOS
asked 2026-09-14T02:10:20.29+00:00
稻草小刀 0 Reputation points
answered 2026-09-15T06:34:52.78+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
2 answers

Copilot different response on every run and sometimes passing, sometimes failing same prompt

I have created an agent at my work’s copilot. It is to follow all calculations logic instructions I have provided in agent and knowledge section. Then read the excel and pdf I attach for values (on different clients based on file names). And create a…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-14T01:54:35.5566667+00:00
Sarita Shukla 0 Reputation points
commented 2026-09-18T13:01:20.01+00:00
Prasad-MSFT 10,546 Reputation points Microsoft External Staff Moderator
1 answer

How to open and use Microsoft subscription with an OLD MacOS version (Big Sur 11.7.11).

My computer still runs great and has plenty of storage. I mostly use it for creating work documents using Microsoft Word. How can I make this work without having to buy a new computer?

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-09-14T01:43:19.94+00:00
G_Elyse 0 Reputation points
answered 2026-09-14T02:21:01.35+00:00
Estrella721 46,020 Reputation points Independent Advisor
3 answers

Teams cannot access laptop camera

I'm using the Teams app on my PC. Under my computer settings, the Teams app has permission to use the camera. But when I join a meeting on Teams, the prompt says no camera is connected. Even after I join, the camera icon is greyed out, and if I hover it…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-09-14T01:41:41.2133333+00:00
DMO 0 Reputation points
answered 2026-09-14T05:56:26.49+00:00
Ruwim.B 6,900 Reputation points Volunteer Moderator
1 answer

Prism launcher sign-in issues

When i was signing my own microsoft account to prism launcher, the account struggled to sign in into prism launcher. Even we switched family accounts but it still dosen't work, it says "Authentation Failed. This Account Does Not Have Xbox Live…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-14T01:39:40.2366667+00:00
DHAANISH SHAREEF 0 Reputation points
commented 2026-09-15T13:37:49.45+00:00
Alex-L 12,570 Reputation points Microsoft External Staff Moderator
4 answers

excel not open

Excel not open error That is Preventing It Forom Working Correctly

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-14T01:39:24.8433333+00:00
Suraj yadav 20 Reputation points
answered 2026-09-14T02:13:19.0533333+00:00
Estrella721 46,020 Reputation points Independent Advisor
2 answers

Cannot reactivate Windows 11 pro after switching from am4 to am5

I just switched out my cpu, motherboard, and ram to an am5 setup and now I cannot reactivate my windows. Before switching, it said my digital license was linked to my microsoft account. If i follow the troubleshooter and say i changed hardware recently,…

Windows for home | Windows 11 | Licensing and activation
asked 2026-09-14T01:25:39.7733333+00:00
Andrea Smith 0 Reputation points
commented 2026-09-14T14:31:14.2066667+00:00
Neil D 34,305 Reputation points Volunteer Moderator
1 answer

Taking ownership of my mothers computer that I inherieted

I inherierited my moms laptop when she passed. How can I remove her information and include my information?

Windows for home | Previous Windows versions | Security and privacy
asked 2026-09-14T01:23:20.1166667+00:00
Tonya Turner 0 Reputation points
commented 2026-09-15T00:21:59.67+00:00
Ian-T 12,055 Reputation points Microsoft External Staff Moderator