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Outlook at Copilot

I have a Microsoft 365 Personal subscription on one personal Microsoft account. @rogers.com and @outlook.com are aliases of the same Microsoft account. In Outlook for Mac, Copilot works correctly when composing from the native outlook.com mailbox, but…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-09-11T14:19:02.9133333+00:00
Duane Green 0 Reputation points
1 answer

How many times does the same sponsored advertisement have to come up while I'M scrolling?????

How many times does a sponsored advertisement have to come up while I'm scrolling MSN. Meaning, I don't see why an advertisement has to come up (the same one) over and over again... SHOULDN'T THERE BE A THRESHOLD FOR THAT WITHIN ADVERTISEMENT LAW?…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

441 questions
asked 2026-09-11T14:18:14.2166667+00:00
Chantus 0 Reputation points
answered 2026-09-11T16:33:57.24+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
2 answers

Surface pro 11 warranty and repair

I sent my nearly new surface pro 11 for a repair last month and my status on the order has been unchanged since delivery on 08/15. I have no idea where the device is or the actual status of the repair and I have been unable to speak to anyone. Does…

Surface | Other
asked 2026-09-11T14:18:11.2833333+00:00
Patrick Adamson 0 Reputation points
edited an answer 2026-09-11T20:10:55.29+00:00
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Teams call still rings even in vibrate or silent mode

I’m experiencing the exact same problem described here years ago: Link It is ridiculous that a core notification bug like an Android phone ringing unexpectedly during Teams calls has been known for years and still hasn't been fixed. Is this even on the…

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
asked 2026-09-11T14:15:51.6166667+00:00
Wyrus Khoo 0 Reputation points
accepted 2026-09-11T15:11:48.9+00:00
Wyrus Khoo 0 Reputation points
2 answers

How to work on one pc with both a personal and work Microsoft account?

I am using a personal PC for personal activities as well as work activities. I have two Microsoft 365 accounts - one personal and one for work. How can I clearly operate on one PC with two accounts? I need separate access to each OneDrive. Only the Work…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-09-11T14:13:01.51+00:00
K Johns 0 Reputation points
commented 2026-09-11T15:37:18.7666667+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

personal Microsoft account has been incorrectly provisioned as a Work Account

“My personal Microsoft account has been incorrectly provisioned as a Work Account inside a tenant I do not control. I cannot leave the organisation, cannot delete the tenant, and cannot switch directories. Please remove my MSA from the Azure AD tenant…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:12:58.4366667+00:00
Gary Tinker 0 Reputation points
accepted 2026-09-11T15:19:55.8433333+00:00
Gary Tinker 0 Reputation points
1 answer

I can't access the Family organizer account. Want to leave the family group

I am a member of a Microsoft Family group, but I don't have access to the family organizer account. I need help leaving the family group and resolving the Family Safety restrictions on my account.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

95 questions
asked 2026-09-11T14:09:23.67+00:00
Arham Zaheen 0 Reputation points
answered 2026-09-11T14:47:05.01+00:00
SD - IA 178.9K Reputation points Independent Advisor
0 answers

Xbox Mode / Full Screen Experience missing on Windows 11 26H2 (Build 26300.9539)

Hello, I am trying to understand why Xbox Mode / Full Screen Experience (FSE) is still unavailable on my Windows 11 desktop PC. My current configuration is: Windows 11 26H2 OS Build: 26300.9539 CPU: Intel Core i5-12600KF GPU: NVIDIA GeForce RTX 3070…

Windows for home | Windows 11 | Settings
asked 2026-09-11T14:07:19.7233333+00:00
Malo-Valentin Lequy 0 Reputation points
2 answers

Having issues opening my word app

I tried opening my Microsoft word, but it was saying, the app ran into repair issues and needs to be repaired, which I clicked on the repair button, but nothing happened.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-09-11T14:04:22.9966667+00:00
Chris Factor 0 Reputation points
answered 2026-09-11T14:22:31.7733333+00:00
Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
2 answers

Updating my 365 subscription payment method

I need to update my credit card for my subscription. I am the admin for my account, and the IT company helped set it up. It is now up for renewal, and I cannot access the menu to update my information. I learned they arranged the purchase through Ingram…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-11T14:01:58.0066667+00:00
Richard Hamaty 0 Reputation points
edited an answer 2026-09-11T17:53:20.4966667+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
2 answers

Issue with the search feature in Word 2024

Hello folks. My configuration: Mac OS Tahoe Word 2024 This version introduced a new search gimmick that originates obviously from Apple's. It's just as dysfunctional as the original. Case 1: I am working on Document A with 2 windows open. Lets call them…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-11T13:57:23.34+00:00
Saint/112 40 Reputation points
answered 2026-09-11T20:33:59.3233333+00:00
Saint/112 40 Reputation points
1 answer

How can I use Templates for Planner in Private Team Channels?

Teams has now rolled out Planner support for private channels. However, I am unable to reuse existing plans or even templates that I have created. This issue only occurs in private channels. Does anyone know whether this is a known issue, and if so,…

Microsoft Teams | Microsoft Teams for business | Teams and channels | Private channels
asked 2026-09-11T13:55:12.0633333+00:00
MC4 0 Reputation points
commented 2026-09-11T17:58:37.13+00:00
MC4 0 Reputation points
1 answer

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

My 2021 Visio Pro product key has 26 characters = 5 - 5 - 6 - 5 - 5

Microsoft 365 and Office | Visio | Other | Windows
asked 2026-09-11T13:54:03.2933333+00:00
Daniel Newman 0 Reputation points
commented 2026-09-11T20:26:39.29+00:00
Daniel Newman 0 Reputation points
1 answer One of the answers was accepted by the question author.

How to change cards in a Loop calendar (e.g. add and remove questions)?

For my content calender I use the Component item from Loop in Teams. I can place cards on a date but I want to change the card details (e.g. questions). Is that possible and if so, how?

Microsoft 365 and Office | Loop | For business
Microsoft 365 and Office | Loop | For business

A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.

457 questions
asked 2026-09-11T13:53:24.9666667+00:00
Bernard van Leeuwen 0 Reputation points
commented 2026-09-11T15:33:30.0866667+00:00
Aetherin 1,545 Reputation points Independent Advisor
0 answers

Tamper protection managed by your administrator on local device.

my home computer has at some point greyed out option to turn on tamper protection. It has also been put off. haven't been able to put it back on in safe mode with registry editor either.

Microsoft Security | Microsoft Defender | Other
asked 2026-09-11T13:50:45.27+00:00
toni 20 Reputation points
edited the question 2026-09-11T13:52:52.3266667+00:00
toni 20 Reputation points
0 answers

Azure Support

Hello, I tried to request a refund through the Azure portal, but I cannot proceed because the following message is displayed: “No invoices are eligible for a quick refund. Please contact Customer Support.” The invoice selection page also indicates that…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

975 questions
asked 2026-09-11T13:49:38.9166667+00:00
soonyong jang 0 Reputation points
2 answers

Bluetooth Keyboard will not connect (Windows 11)

Other bluetooth devices are connected but the keyboard has stopped responding. I removed the device, but cannot reload it because it cannot be found. How can I get it recognized for reconnection?

Windows for home | Windows 11 | Devices and drivers
asked 2026-09-11T13:46:52.14+00:00
Patricia Schiavi 0 Reputation points
answered 2026-09-11T14:27:58.2766667+00:00
John Jefferson Doyon 86,980 Reputation points Independent Advisor
1 answer

when will rewards restock ? so time taking to restock.

microsoft rewards are not restocking time soo much time has pass by but i didn't restock i still waiting for restock .

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,297 questions
asked 2026-09-11T13:46:26.0566667+00:00
rishabh singh 0 Reputation points
answered 2026-09-11T14:20:42.5633333+00:00
Ivan B 122.5K Reputation points Independent Advisor
1 answer

Microsoft Edge - Access other apps and services on this device

When I open my banking app, I get a popup " secure.cibc.com wants to access other apps and services on this device" on my windows 11 pc using microsoft edge. This scares me & I want it gone. How?

Microsoft Edge | Other | Windows 11
asked 2026-09-11T13:39:40.6066667+00:00
DWood 0 Reputation points
answered 2026-09-11T14:40:08.6+00:00
SD - IA 178.9K Reputation points Independent Advisor
1 answer

KRA certificate revocation during emergency decryption

Hi support team I am currently unable to recover historical encrypted files because the KRA certificate used for decryption has been revoked, and every attempt fails with the error “Certificate Revoked.” When I try to perform emergency recovery, the…

Windows for business | Windows 365 Business
asked 2026-09-11T13:37:29.2733333+00:00
Leon 20 Reputation points
answered 2026-09-11T14:11:01.7766667+00:00
Harry Phan 30,960 Reputation points Independent Advisor