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111 answers

How do I permanently turn off Copilot prompts in my Outlook.com webmail messages?

I'm a dinosaur who still uses Hotmail.com via web-based Outlook.com. Now every time I reply to a message, I get a ""Try Draft with Copilot" message/link in it. I never want to use Copilot for anything, but this won't go away. How can I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2025-01-17T22:21:39+00:00
Anonymous
111 answers

Microsoft Outlook 365 Server Blacklisted by Spam Cop

Hi Is there a way we can report to Microsoft that one of their servers has been blacklisted? After getting an email notification yesterday telling us an email had been rejected due to the server being on a blacklist, I checked this and asked Spam Cop to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2024-01-03T08:33:36+00:00
Anonymous
111 answers

Outlook for Mac not opening or downloading attachments

Hi there, my Outlook for Mac does not download or open any attachments. The issue persists with various file types such as jpeg, xls, pdf. The workaround with downloading the files and opening them from the finder does not work, as I am unable to save…

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2022-08-22T07:08:35+00:00
Anonymous
111 answers

Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?

Outlook | MacOS | Legacy Outlook for Mac | For business
asked 2014-11-17T15:30:57+00:00
Anonymous
111 answers

App runs off screen in Windows 11.

On windows11, one application runs offscreen. This began when I used external monitor but continued. Why?.

Windows for home | Windows 11 | Display and graphics
asked 2023-06-12T17:56:32+00:00
Anonymous
111 answers One of the answers was accepted by the question author.

HELP! I've encountered the SrtTrail.txt problem!!!

My laptop with Windows 8 Pro 64-bit won't start properly. Every time that I start the laptop up, it tells me that I have a problem and it needs to restart. It then tries to auto-repair the system. I have BitLocker installed on my machine, encrypting my …

Windows for home | Other | Search, touch, and mouse
asked 2013-02-19T09:56:54+00:00
Anonymous
111 answers One of the answers was accepted by the question author.

windows phone 8 failed update, sad face appears. How to fix it?

I wanted to update my wp8, but it failed, a sad face appeared. I tried to restart, but the sad face appears every time. What can I do????

Windows for home | Other | Devices and drivers
asked 2013-02-12T15:15:17+00:00
Anonymous
111 answers One of the answers was accepted by the question author.

What is Jucheck.exe; keep it or remove?

Hello.  Sorry if this is an old question, but I can’t find a good answer to this yet. My computer is a couple weeks old, I have Windows 7 Home Premium, and when I turned it on today I got a request to allow “jucheck.exe” to run.  It didn’t really give…

Windows for home | Previous Windows versions | Windows update
asked 2010-04-02T13:36:31+00:00
Anonymous
111 answers One of the answers was accepted by the question author.

Surface Tablet (RT/Pro) Miracast Capability?

Does Surface RT or Surface Pro support Miracast (wireless display)?

Surface | Other
asked 2012-10-30T03:41:08+00:00
Anonymous
111 answers One of the answers was accepted by the question author.

Surface Book - keyboard and mouse freeze up

Today is my first day where i have worked about 6 hours on this new machine. The keyboard and mouse has locked up 4 times where i had to reboot the machine to get it working again.  Last night it froze two times and today it froze 4 times. The onscreen…

Surface | Surface Book | Power and battery
asked 2015-10-31T19:53:35+00:00
Anonymous
110 answers

OneDrive: Shared folders are only available via internet shortcut

I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2024-06-14T10:21:46+00:00
Anonymous
110 answers One of the answers was accepted by the question author.

Remember "Show tabs" setting in OneNote ribbon?

I have a question regarding permanently showing the ribbon tabs in full screen mode. In Office 2013, going into full screen mode means that everything is hidden, except for a very short horizontal bar across the top of the screen. To access anything on …

Microsoft 365 and Office | OneNote | For home | Windows
asked 2013-02-25T19:08:17+00:00
Anonymous
110 answers

M1 optimized teams

I want to know about teams M1 support as teams through rosetta glitches and Touch Bar controls especially leave button doesn't work. When can we get an arm based M1 apple silicon optimized teams?

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2021-03-24T11:30:10+00:00
Anonymous
110 answers

Windows 11 Taskbar unlock

Hello, How do I unlock the taskbar in Windows 11? Thank you.

Windows for home | Windows 11 | Settings
asked 2021-12-04T13:11:42+00:00
Anonymous
110 answers

Windows 20H2 update seems to have broken Windows Hello Face Recognition

With the recent update to Windows 20H2 (version 19042.572), the Windows Hello no longer works with the Logitech BRIO 4K camera. I have uninstalled and reinstalled the drivers, disabled and re-enabled Windows Hello. The BRIO works fine with Teams, Skype, …

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2020-10-27T22:00:14+00:00
Anonymous
110 answers

The alexa app on the microsoft store isnt there what do I do?

I looked it up on the search bar in the store and its not there. I just want to be able to connect my pc to my alexa.

Windows for home | Windows 10 | Microsoft Store
asked 2023-04-19T06:58:23+00:00
Anonymous
110 answers

Windows 11 - How do I remove sign in/pin at start up COMPLETELY?

First of all - STOP "PROTECTING" US. I do not want to have to enter a pin every single time I use my computer. So please tell me how I remove this option COMPLETELY AND UTTERLY! And for gods sake - treat people like adult and STOP trying to…

Windows for home | Windows 11 | Security and privacy
asked 2023-10-12T18:24:23+00:00
Anonymous
110 answers One of the answers was accepted by the question author.

Audio and video pauses automatically

Audio and video pause automatically (and sometimes pause and play) only when I use an internal (Youtube, google) or 3rd party software (windows media player, VLC, films &TVs ). It happens only when I am playing a video or audio. No virus (after…

Windows for home | Windows 10 | Performance and system failures
asked 2020-04-01T19:36:23+00:00
Anonymous
110 answers

VPN not working on Windows 10 1903

I am an IT technician at an IT company. One of our clients has asked us to install a fresh version of Windows onto 6 of their PCs. These PC's are old PC's that they do not use - meaning that they have had a fresh version of Windows installed onto them.…

Windows for home | Windows 10 | Internet and connectivity
asked 2019-05-31T15:38:48+00:00
Anonymous
110 answers

Accidentally Uninstalled Biometric using Device Manager and its not coming back

Hello, I seem to have permanently deleted the "biometric devices" category in the Device Manger. Windows Hello using a biometric device no longer works.  I have a home built desktop with a Mouse Cm-01a Window Hello camera. It was working very…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2019-01-10T04:37:08+00:00
Anonymous