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51 answers One of the answers was accepted by the question author.

Mapped drives disappear after logoff or reboot.

I cannot get a mapped drive to stay mapped after a log off in Windows 7.  Whether I map the drive by right clicking My Computer or by command prompt (net use f: \sharename /persistent: yes), after the user logs off or reboots, the drives disappear.  This…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2010-01-21T23:45:28+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

How to change monitor 1 for monitor 2

I have a Gateway with HDMI and Vga outputs. I connect the VGA to a regular computer monitor, and the HDMI to a new 37 HDTV, but by default the HDMI output is identified as Monitor 1 and the vga to monitor 2, I new to change the identity of the monitors…

Windows for home | Previous Windows versions | Devices and drivers
asked 2010-05-05T20:48:00+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

Can not Change drive letter Windows 7

The error message "disk Management console view not up to date" comes up everytime I try to change the drive letter for an external USB hard drive.   I tried diskpart but it only lists drives with letters. OS Name Microsoft Windows 7 Ultimate…

Windows for home | Previous Windows versions | Devices and drivers
asked 2009-09-29T22:10:31+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

How to update Windows Media Player codecs

Intel/Ligos Indeo Interactive 5.0 (IV50) Where can I find these CODECS updates for Windows Media Player Version 11 for Windows Vista?  Without them, some of my older .avi files will not function or run properly.  Any and all help would be greatly…

Windows for home | Previous Windows versions | Music, photos, and video
asked 2009-07-17T02:36:47+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

When trying to search in Windows 7 Start Menu, get error "Your Internet security settings prevented one or more files from being opened."

I'm using Windows 7 Ultimate -- McAfee Firewall Whenever I click on the "Start" button and then in the searh box type anything such as "Windows Media Player" or "Google Chrome" it gives me this result that says…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2010-01-02T00:57:21+00:00
Anonymous
51 answers

How can I stop Edge from opening new tabs in a new window?

I just upgraded to Windows 11. I guess that also gave me a new version of Edge. And like most new releases in M$FT, it doesn't work like it used to in even the simplest ways. On my Windows 10 laptop, if I Ctrl-Click on a link in Edge, it opens up a new…

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2023-12-12T07:11:00+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

PDF Table of Contents

Whenever I needed to view a pdf I always used Edge because it has a table of contents in the sidebar, but now that I'm using the new Edge, it no longer seems to have that, I was just wondering if this is a feature that hasn't been integrated yet, or if …

Microsoft Edge | Read PDFs | Windows 10
asked 2020-03-03T03:47:07+00:00
Anonymous
51 answers

Build 22621.436 and 22622.436 out to Beta Channel Insiders

https://blogs.windows.com/windows-insider/2022/07/19/announcing-windows-11-insider-preview-build-22621-436-and-22622-436/

Windows Insider program | Program announcements and registration | Communications and announcements
asked 2022-07-19T22:40:31+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
51 answers

Surface Pro 4 Screen Shaking/Shuddering up and down while Idle

I think I may have had this issue before and it just solved itself. However, my Surface Pro 4's screen has recently began to shake/shudder up and down while it is idle. If I am watching a movie, typing, or even moving the cursor it is fine just not when …

Surface | Surface Pro | Display and screen
asked 2017-03-01T08:15:01+00:00
Anonymous
51 answers

Surface Pro 11 Keyboard Not Responding when Turning off at Night and Turning on the Next Day

I have a Surface Pro 11 where the keyboard will not respond when turning it off at night and turning it back on the next morning. The only way I have found to get it to respond is to unmount and mount keyboard. It will not occur when putting it in…

Surface | Surface Pro | Performance and maintenance
asked 2024-07-22T16:37:34+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

Keyboard stopped working on Surface pro 8. Why?

So I take my surface pro 8 and the keyboard doesnt work or charge the pen, though it did an hour ago. I tried going to uefi but the keyboard still work. I updated it and it still wont work. My microsoft virtual keyboard also stopped popping up when I…

Surface | Surface Pro | Performance and maintenance
asked 2023-03-12T21:37:29+00:00
Anonymous
51 answers

Surface Laptop # Bluetooth drops out intermittently

I have a Surface Laptop 3 and im using the Microsoft ARC Mouse and Microsoft Designer Keyboard The Bluetooth connection to both these devices drops out intermittenly for around 10 seconds When it reconnects the Bluetooth icon appears in the icon tray…

Surface | Surface Laptop | Power and battery
asked 2020-01-07T21:57:31+00:00
Anonymous
51 answers

Surface book 2 15 inch 256G super low wirte speed

My surface book 2 (15 inch, i7, 16G, 256G ssd) shows high read speed (~3000 mb/s), but super low write speed (~330 mb/s).  I returned my 1st one due to this super low write speed, but 2nd one also show almost same benchmark speed. Based on other…

Surface | Surface Book | Power and battery
asked 2017-12-18T02:23:09+00:00
Anonymous
51 answers

Screen flicker and ghosting

My surface pro 4 developed a horizontal line across the top of the screen, and then ghsot windows appeared of closed boxes during use, to the extent where the screen became unreadable and a restart was needed. My device warranty expired in April, and i…

Surface | Surface Pro | Display and screen
asked 2017-06-21T11:24:18+00:00
Anonymous
51 answers One of the answers was accepted by the question author.

Phantom Touch and Touch Dead Zone on Surface Pro 3

Hi all, I purchased a Surface Pro 3 (i5, 128 GB) 8 months ago (8/14) and had not any problem with it for 4 months. But one day (after some updates I think) the pen stopped working and I thought the batteries are drained. So I replaced them all (the…

Surface
Surface

The Surface family includes Surface Pro, Surface Laptop, and other Surface products. Surface is designed to help organizations, students, and consumers be more productive.

125 questions
asked 2015-04-02T16:12:19+00:00
Anonymous
51 answers

Surface Pro 6 i7 1TB Battery Drain from 100% to 74% when turned off

I seem to be plagued by a battery drain issue with the Surface Pro 6. Here is a quick rundown: 7/6/19 I bought a Surface Pro 6 i7 1TB. This device turned out to have a defective screen so I took it in for a replacement on 7/27. 7/27/19 I am assigned…

Surface | Surface Pro | Power and battery
asked 2019-08-17T18:12:04+00:00
Anonymous
50 answers

How do I stop Teams items appearing in Quick Acess when I am SAVING (using Save As) a Word or Excel document?

Every time I try to use the Save As feature to save a Word or Excel document, Teams channels appear in the Quick Access area. I don't want these items to appear. This just started happening last week. Normally the folders I have added to Quick access…

Microsoft 365 and Office | Word | For business | Windows
asked 2024-10-15T14:01:11+00:00
Anonymous
50 answers

User content migrated. Cannot access disabled item. (OneDrive ERROR)

Noticed on 9/27/24 I'm receiving the following error via web browser (Chrome and Edge), as well as the iOS app: "User content migrated. Cannot access disabled item." I can only see some of my files in the Recents view, but none of them open.…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2024-09-28T17:54:19+00:00
Anonymous
50 answers One of the answers was accepted by the question author.

Copilot not creating presentations from word documents...

Hi, I recently purchased a subscription for copilot pro. All my office apps are up to date and I can see the copilot button in the ribbon. The issue I am having is that copilot won't create a presentation in powerpoint form a file - it has no idea what…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2024-01-22T01:32:44+00:00
Anonymous
50 answers

Excel won't print more than one copy

Friends, I just downloaded MS Office 365 for Mac. Excel will not let me print more than one copy of a spreadsheet. I spent time on the phone with Canon trying to resolve the issue (I have Canon printers). It is not a Canon issue (they said). Note: I…

Microsoft 365 and Office | Excel | Other | MacOS
asked 2024-01-10T14:37:04+00:00
Anonymous