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225 answers

Outlook.com "Sync Email" settings - "Unable to load these settings. Please try again later."

I am using the free version of Outlook.com and followed the forums and help how to set up a GMail sync to Outlook.com. However since two days I got this clicking on the "Sync Email" menu. Even the X button on the upper right corner does not…

Outlook | Web | Outlook.com | Settings
asked 2022-02-14T10:55:01+00:00
Anonymous
225 answers

I Can't Access My Hotmail Inbox

When I sign into my account I cannot see my inbox. I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2013-08-05T11:01:29+00:00
Anonymous
225 answers

Windows 10 Cumulative Update KB4054517 fails to install error 0x80070643

We just got our "second Tuesday" updates (12/12/2017) on our W10 machine running V1709. The cumulative update KB4054517 failed with an error code of 0x80070643. The only thing we've discovered so far is that this machine will not display our…

Windows for home | Windows 10 | Windows update
asked 2017-12-12T19:55:01+00:00
Anonymous
224 answers One of the answers was accepted by the question author.

Trying to uninstall a program, but the computer says it's still running, and I can't find it to shut it down so I can get rid of it. What do I do?

I was trying to uninstall a program that snuck in while I was tryinh to activate my Nook.  It's called knctr by itibiti. When I try to remove it a message pops up that it is still running and I should shut it down.  I can't find it anywhere to shut it …

Windows for home | Previous Windows versions | Apps
asked 2011-04-26T22:27:16+00:00
Anonymous
223 answers One of the answers was accepted by the question author.

Sharper Image Weather Station EC-WS115 not updating

Thanks to this community, I have found the software for the Sharper Image EC-WS115, and I've learned how to deal with its USB issues under Windows 10.  But, it stopped updating the forecast on November 30th, 2020. The 5-day forecast software gives me…

Windows for home | Windows 10 | Devices and drivers
asked 2020-12-07T00:50:36+00:00
Anonymous
223 answers One of the answers was accepted by the question author.

Anyone know what CompatTelRunner.exe is/does?

Wondering what CompatTelRunner.exe is doing on my computer? ***Post moved by the moderator to the appropriate forum category.***

Windows for home | Windows 10 | Performance and system failures
asked 2015-07-17T13:46:56+00:00
Anonymous
223 answers One of the answers was accepted by the question author.

Cryptographic Services failed while processing the OnIdentity() call

Since UPGARDING to Windows 8.1 on October 17, 2013 have been getting the following error Log Name:      Application Source:        Microsoft-Windows-CAPI2 Date:          11/09/13 10:19:48 AM Event ID:      513 Task Category: None Level:        …

Windows for home | Previous Windows versions | Devices and drivers
asked 2013-11-09T16:45:39+00:00
Anonymous
223 answers

What does the error code c101b000 represent?

I was getting this error code as I was attempting to install an application from the Marketplace. The application will download perfectly, but when it tries to install the application, it would continuously give me this same error code. This occurred on …

Windows for home | Other | Devices and drivers
asked 2012-05-17T03:21:25+00:00
Anonymous
223 answers One of the answers was accepted by the question author.

Surface RT Tablet Memory - How much should I have, where did it go, how do I get it back?

How much memory will Windows 8 take up on a 32 or 64 Gb Surface Tablet (or any computer in general)? Before I order my Surface Tablet, I wanted to do some research and found out that if I order a 32 Gb Surface RT, 10 Gb will be taken from Windows RT…

Surface | Other
asked 2012-10-28T03:04:26+00:00
Anonymous
222 answers One of the answers was accepted by the question author.

Windows 7 (advanced) search pane?

I've been using Windows 7 for some time now, and loving it! However, when I was preaching to my family and friends, they asked me if the Advanced Search pane (that we used to have in XP) is back in Windows 7. Of course, with the Windows Search…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2010-01-27T14:40:15+00:00
Anonymous
221 answers

How do I disable the "Artificial Intelligence (AI) Host [etc]" feature?

We have started getting complaints from our customers over this "feature" as it appears to be quite the resource hog, and of course they are blaming our add-ins. Killing the ai.exe process appears to have no ill effect on the usability of…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2023-02-09T16:34:50+00:00
Anonymous
recommended 2025-11-26T10:20:00.4666667+00:00
Christian 2B 18,631 Reputation points Volunteer Moderator
221 answers One of the answers was accepted by the question author.

How do I get rid of the pop up tip boxes in Windows 8.1?

After upgrading to Windows 8.1 I get large pop up boxes at the edges of the screen with tips such as "swipe to switch between apps". The boxes don't go away. How do I get rid of them and/or disable this feature?

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-10-18T15:36:27+00:00
Anonymous
221 answers

Why am I not getting rewards points for searches anymore?

Yesterday my searches stopped counting after 90 points and today nothing has counted. Not for PC or mobile. Why aren't searches counting anymore. I'm ready to cancel Game Pass Ultimate, uninstall Edge, and change my default search engine away from…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,305 questions
asked 2023-12-01T16:51:37+00:00
Anonymous
221 answers One of the answers was accepted by the question author.

Surface not starting right, now it stuck on black screen "Surface"

Surface was frozen during updating last night, had to force shut down. Now it stucks on "Surface"  I can't turn on my Surface. Please help.

Surface | Other
asked 2012-12-03T23:19:38+00:00
Anonymous
220 answers

Plugged in, not charging and if I unplug that AC adapter, it turns off

I have a Surface Pro that is a little over 2 years old. About two weeks ago, the battery now reports "Plugged in, not charging" and seems stuck at 60%. I say seemed because if I unplug that AC adapter, it dies instantly. It also will die…

Surface | Surface Pro | Display and screen
asked 2017-01-23T01:46:36+00:00
Anonymous
219 answers One of the answers was accepted by the question author.

Windows 8.1 installation error 0x80070004

I got the following message while updating Windows 8 to 8.1 from the Store (translated from hungarian): An error had occured and the installation of Windows 8.1 was unsuccessful. Try again. Error code: 0x80070004 The event log shows the…

Windows for home | Previous Windows versions | Install and upgrade
asked 2013-10-17T12:56:28+00:00
Anonymous
219 answers

WhatsApp for Lumia phones

My phone (Lumia 720) is up to date but I cant instal whats app it says that I need to upgrade my phones software what can I do.? Moderator's note: We have provided a subject-related title to help other forum users easily view and respond to this post.

Windows for home | Other | Devices and drivers
asked 2014-05-17T19:41:00+00:00
Anonymous
219 answers

Clean Install of Windows 11 Ni Preview Build works with Build 22557, but not with 22563, 22567, 22572, 22581, 22593, 25115

I created all 5 installation ISO files for all 5 Builds, but only 22557 contains all the system Apps required for a full clean install, the other 4 are missing all the basic Windows and System Apps needed for a functional system. Also, the App required…

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2022-03-11T03:48:13+00:00
Anonymous
217 answers One of the answers was accepted by the question author.

Recent update to Teams causes beeping in headset when on mute

Been using Teams since the start of lockdown with a headset. As of today I am getting a double-beep at about five second intervals (like a hold beep) in the headset when I am muted. This has not happened before and been using same headset for months.…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2021-10-25T14:43:35+00:00
Anonymous
217 answers One of the answers was accepted by the question author.

Media Creation Tool - error code 0X80072F8F - 0X20000

I have a Dell computer from 2011. I'm trying to upgrade from WIN7 to WIN10. I got an error message when trying to run the MediaCreationTool21H2.exe. It says to reference the error code 0X80072F8F - 0X20000. Any suggestions would be appreciated.

Windows for home | Windows 10 | Install and upgrade
asked 2022-04-22T18:06:56+00:00
Anonymous