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2 answers

how to log back in my outlook bbut i forgot my username

when i go to the account recovery wehn it says "use the account u want to recover" i cant do that cause i forgot my email adn when i use an email accosited my hint is s.*@outlo

Outlook | Web | Outlook.com | Email
asked 2026-09-11T00:26:27.73+00:00
Sahil 5 Reputation points
answered 2026-09-11T01:29:11.2033333+00:00
Manoel Barros 21,735 Reputation points Independent Advisor
1 answer

AADSTS50020

AADSTS50020: User account [Moderator note: Personally Identifiable Information removed] The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-08-13T21:39:08.4066667+00:00
Lee Lemon 0 Reputation points
edited an answer 2026-09-11T01:28:51.3333333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Black screen on boot, System32 repair error (SrtTrail.txt), and BitLocker prompt on Surface Laptop 3

am experiencing severe booting and system stability issues with my Surface Laptop 3. Below is a detailed breakdown of the problem: 1. Primary Boot & Display Issue (Standalone Laptop) Upon turning on the laptop, the Surface logo appears normally,…

Surface | Surface Laptop | Display and screen
asked 2026-09-11T00:31:21.9766667+00:00
Fadwa 0 Reputation points
answered 2026-09-11T01:28:49.9933333+00:00
S.Sengupta 32,351 Reputation points MVP Volunteer Moderator
1 answer

Can't find our admin account login

How in the world do I talk to a human being or get access or any info on where/what email our admin account is under? Logging in, I'm just a user under the main organization, but my boss can't get into any admin account. There seems to be no way for me…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T15:05:16.02+00:00
Shannon Friziellie 0 Reputation points
edited an answer 2026-09-11T01:27:07.6866667+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Teams app on phone

My teams app was working up until yesterday and now it takes me to a blank screen. I have tried to uninstall/re-install , power off and back on, look at clear cache and anything else that I could find on the internet yet I cannot access my office teams…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-08-18T17:17:07.39+00:00
Gupta, Ritu 0 Reputation points
edited an answer 2026-09-11T01:26:41.25+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Subscription Ban

My team used the image generation model, and my subscription was suspended. We are a video production team; how can I restore my subscription? We make monthly payments.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-18T18:27:53.2366667+00:00
AMIR CHIANG NYEN FOOK BIN CHIANG FATT 0 Reputation points
edited an answer 2026-09-11T01:26:08.1566667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Add owner to distribution list

I own several distribution lists and would like to add an additional owner; however, when I try to do so, I keep receiving an error message.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,201 questions
asked 2026-08-18T19:55:44.1266667+00:00
SCARBOROUGH, Helen 0 Reputation points
edited an answer 2026-09-11T01:25:48.3533333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Sorting a picture in excel

The treasury department of my company, sends a list of ACH accounts that we have with various vendors. The problem is, the list is not an excel spreadsheet. It is just a screenshot of the information taken from our bank's website. Is it possible to sort…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-08-18T21:02:35.21+00:00
WOLZ Susan 0 Reputation points
edited a comment 2026-09-11T01:25:11.7133333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

how to fix my email?

ok i got an email [Moderator note: Personally Identifiable Information removed] created with go Daddy and a cancel it because a was paying 2 Subscriptions so not i can acceso my email

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-18T22:15:56.4833333+00:00
Dirk Jemmott 0 Reputation points
edited an answer 2026-09-11T01:24:28.0633333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Inbox not loading in New Outlook

My Inbox has stopped loading in New Outlook for the past two weeks. There are no error messages, but the Inbox simply will not open. All other folders, such as Sent Items and Drafts, load normally. I was able to access my Inbox by switching to Classic…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T15:27:31.2366667+00:00
Carter Opal 0 Reputation points
edited an answer 2026-09-11T01:23:52.0966667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Unable to move a folder and delete files

A staff member mistakenly moved our CLIENT folder. I have been trying to move it back but keep getting the message "file Count over limit", which does not make sense because it was moved once, so it should not be a problem to move it again. IN…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-08-19T18:31:36.89+00:00
Firouzeh Foroutan 0 Reputation points
edited an answer 2026-09-11T01:23:17.78+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Pinning Emails

All my emails have recently started pinning in New Outlook (and web version). I do not have any rules setup, and I've tried uninstalling/reinstalling and the only thing that fixes it is going back to the Classic version. This is my work email.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-19T20:48:16.8066667+00:00
Chastity Johnson 0 Reputation points
edited an answer 2026-09-11T01:22:50.7666667+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

I cannot access my Microsoft 365 Business Account

I am paying for a subscription but when I put in my email address it says it is not found on the system. I have a Primary Tenant Id, so I should have access to the system. How can I login when it will not accept the email address?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-19T21:24:45.9933333+00:00
Wilson Judd 0 Reputation points
edited an answer 2026-09-11T01:22:24.32+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

my subscription for 365 isn't right

Our church just purchased 365 and we were supposed to be non-profit status. I need to speak to someone about the biling.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-20T15:53:42.1033333+00:00
Linda Stockman 0 Reputation points
edited an answer 2026-09-11T01:22:04.9133333+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Iphone notes synced with outlook exchange were lost. need them recovered

I had Notes stored under an Exchange account on my iPhone. I recently signed into/reconfigured that Exchange account, and afterward the notes disappeared. The Exchange folder and my old Notes subfolder are still visible, but the notes inside are gone.…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-20T17:26:07.6466667+00:00
matt whelan 0 Reputation points
edited an answer 2026-09-11T01:21:39.31+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

Remove formatting In the notes tab in Microsoft teams - Like remove bold and underline.

Everytime I try disabling underline when adding points in Notes in Teams, it keeps on repeating. Its frustrating. I tried removing it many times. Everytime i hit enter, what i type is again underlined. How to disable formatting please

Microsoft Teams | Microsoft Teams for business | Settings | Other
asked 2026-08-20T19:28:10.0066667+00:00
YASH KARKHANIS 0 Reputation points
edited an answer 2026-09-11T01:20:49.67+00:00
Hendrix 1,005 Reputation points Independent Advisor
1 answer

MICROSOFT AUTHENTICATOR ON NEW DEVICE

I previously used Microsoft Authenticator on your personal phone but i lost the phone and now i am unable to access my work email on the new device. It is a domain mail and i no longer have the old device. i did not switch platforms, both phones are…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-08-20T20:03:36.4833333+00:00
Joyce Olayinka 0 Reputation points
edited a comment 2026-09-11T01:20:22.8133333+00:00
Hendrix 1,005 Reputation points Independent Advisor
2 answers

Email password issue

Very frustrated with microsoft. I've contacted the telephone support and actually spoken to 3 people, but the calls keep getting disconnected. Alternatively the AI system directs me to an address which returns an error message, when I use the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-09T02:57:20.1433333+00:00
Moolap Car Care 0 Reputation points
commented 2026-09-11T01:19:51.3266667+00:00
Teddie Dang 1,265 Reputation points Independent Advisor
2 answers

How to write an email and leave it in my bosses drafts for him to review and send?

I have sending and delegator permissions for my bosses email. I would like to draft responses for him to review and send at his leisure, but when I write a response (even when I change who it is from), it saves in my draft folder versus his.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-08-20T22:23:36.74+00:00
Daniella Bernacchi 0 Reputation points
edited an answer 2026-09-11T01:19:22.49+00:00
Hendrix 1,005 Reputation points Independent Advisor
3 answers

How to remove or unload PROCMON24.SYS, because it blocks games from running

Hello folks, this is a really frustrating problem. I'll take FIFA 23 as an example. The game has a new anticheat software implemented that apparently checks the C:\Windows\system32\drivers content for PROCMON23.SYS and PROCMON24.SYS. The game…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,394 questions
asked 2022-12-21T20:59:20.553+00:00
Ni Pro 11 Reputation points
commented 2026-09-11T01:17:38.23+00:00
Çay Çay 0 Reputation points