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I am paying £8.50 a month and I don't know what for

Hello, I am paying £8.50 a month and I don't know what for, please can someone come back to me on what this is for? I am pretty sure I need that money more than Microsoft! Cheers, Matt

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-12T12:48:24.2366667+00:00
Matthew Payne 0 Reputation points
commented 2026-09-12T13:28:51.41+00:00
Diana Mariz 10,910 Reputation points Independent Advisor
2 answers

How can I confirm that my old NYC roadrunner email is now deleted, and that I only have my new gmail email account?

How can I confirm that my old NYC roadrunner email is now deleted, and that I only have my new gmail email account?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-07T20:17:50.3633333+00:00
Mary Elizabeth Rusz 0 Reputation points
commented 2026-09-12T13:26:35.2933333+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Lauches Itself Automatically Without Request

Hi there, I am currently experiencing a problem with Copilot automatically lauches itself at random, this issue has happened since the first day I bought this MSI 16 AI+ Flip laptop, it happens once or twice a day without any direct triggers or requests…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-05T05:21:53.7433333+00:00
H T 0 Reputation points
commented 2026-09-12T13:26:24.22+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
2 answers

A link sent to me from a friend to one drive did not work. Why?

I recieved a link to a pdf on onedrive from an associate but could not access the file, even though I have a onedrive account?? I tried to place the purported link here, but could not.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-12T12:42:35.2333333+00:00
Edward Papenfuse 0 Reputation points
commented 2026-09-12T13:24:12.2966667+00:00
Edward Papenfuse 0 Reputation points
2 answers

Can't see emails from today in the inbox but they show up for search

I can not see emails from today on desktop or mobile app but if i search for emails they show in my search results

Outlook | Web | Outlook.com | Email
asked 2026-09-10T21:05:58.1166667+00:00
Mike Brackett 0 Reputation points
commented 2026-09-12T13:24:10.7433333+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Issue With Any File On A Cloud Platform

A users is having issues with Copilot being available to use in excel. Other users are able to open the same file and have copilot available but this user has the error " This file type isn't supported for editing with copilot." The only way…

Microsoft Copilot | Other
asked 2026-09-10T18:01:48.1033333+00:00
Connor 0 Reputation points
commented 2026-09-12T13:23:57.2666667+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
2 answers

Teams turn on camera. It works in a different program.

I can't get teams to let me use my camera. Are you sure you don't want audio or video? If you change your mind, select the camera icon by your address bar and then Always allow. No other program is using the camera In settings devices video setting…

Microsoft Teams | Microsoft Teams Free | Settings | Other
asked 2026-09-10T11:51:09.0033333+00:00
Jim Graves 0 Reputation points
commented 2026-09-12T13:23:46.0433333+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
2 answers

Copilot is Not Working

Hello All, I have run into an issue with the copilot on my Dell computer. I have had this computer for less than a year and it came with copilot installed. I went to open copilot today and this is the screen I keep receiving. I have tried refreshing,…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T23:56:22.3666667+00:00
Anthony Magnanti 0 Reputation points
commented 2026-09-12T13:23:24.49+00:00
Thomas4-N 21,665 Reputation points Microsoft External Staff Moderator
1 answer

I have MS 360 Basic Subscription for a year and also installed on my MAC BOOK Air but i could not open word ?

I bought MS 360 Basic Subscription for a year and then installed it to my MAC BOOK Air with updated OS system. I still see that not linked to word document and still asking me to purchase MS membership? How can can add my current MAC BOOK AIR to the…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-12T12:37:17.06+00:00
Farhan Alshahrani 0 Reputation points
answered 2026-09-12T13:19:58.2433333+00:00
EmilyS726 267.1K Reputation points Independent Advisor
1 answer

Apps on Mac won't load log in screen

I am unable to log into my powerpoint or word app on my Mac as the log in screen just spins and says loading

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-12T11:45:05.12+00:00
Hannah Brierley 0 Reputation points
commented 2026-09-12T13:11:37.7133333+00:00
John Jefferson Doyon 87,535 Reputation points Independent Advisor
2 answers

How do I set up my Global admin ID for my tenant so that I can access my professional email id?

I need to get this set up, so that I can send some approval mails from my global id email id. how do I get it set up?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T11:38:38.75+00:00
Mohit Agarwal 0 Reputation points
edited a comment 2026-09-12T13:09:09.7733333+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
2 answers

How to add additional clock on Windows11 task bar

I watched videos online and check with my latest windows11 system, I found the button "add additional clock" which should be under the language and region was gone. How do I add an additional clock now

Windows for home | Windows 11 | Settings
asked 2025-10-24T06:17:52.26+00:00
Patryk Pang 30 Reputation points
commented 2026-09-12T13:06:19.1733333+00:00
Amy Barnes 0 Reputation points
1 answer

Cannot log in to an account to fix issues, but when submit help form get told the account doesn't exist

I have been going around in circles over the past few days trying to resolve a log in issue. I submit the help form and then get told the account doesn't exist and the issue is closed. Unfortunately, the account is one that is used as our admin account,…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-11T09:19:30.6233333+00:00
Millom Recreation Centre 0 Reputation points
commented 2026-09-12T13:04:02.1+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
2 answers

Exam clarification

i am a 1st-year student an hosteler. Is the exam conducted online or offline

Community Center | Not monitored
asked 2026-09-12T05:55:30.1066667+00:00
Aswinkumar 0 Reputation points
answered 2026-09-12T12:59:59.0533333+00:00
Julian Sharp 43,081 Reputation points
2 answers

When installing SQL server 2022 Express Edition, getting message "Oops: This version of installer is no longer supported. Please download again from the download site.

When installing SQL server 2022 Express Edition, getting message "Oops: This version of installer is no longer supported. Please download again from the download site. I have repeated the same process 10+ time with the help of all available free…

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,806 questions
asked 2026-09-12T09:19:00.9433333+00:00
MUHAMMAD SHAFIQ 5 Reputation points
commented 2026-09-12T12:51:15.8733333+00:00
Erland Sommarskog 137.4K Reputation points MVP Volunteer Moderator
2 answers

Course for teachers

Please share steps to complete course , designed for teachers

Community Center | Not monitored
asked 2026-09-12T11:52:58.4+00:00
RAM LAL VAISHNAV 0 Reputation points
answered 2026-09-12T12:50:02.4433333+00:00
Julian Sharp 43,081 Reputation points
1 answer

Email will not delete!!!!

Email from a .com person subject "CM-03238," dated 6/14/2026, appears in Outlook inbox for ******@gmail.com Confirmed via in:anywhere search that it does not exist anywhere in the Gmail account itself Fully removed the account "from…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-11T15:49:02.04+00:00
Karen Ranieri 0 Reputation points
commented 2026-09-12T12:47:57.2833333+00:00
Hornblower409 14,970 Reputation points
2 answers

I Can Not Redeem My Points

Dear, Microsoft Support Team. I would like to request a review of my Microsoft Rewards account because I am experiencing an issue with redeeming my reward points. I can use Microsoft Rewards normally to earn points, but I am unable to redeem Amazon or…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,344 questions
asked 2026-09-08T05:17:06.7733333+00:00
maimoonah obaid 0 Reputation points
commented 2026-09-12T12:38:27.0866667+00:00
Prashant Joshi 0 Reputation points
1 answer

Unable to regain Global Administrator access to Microsoft 365 Business tenant

Hi, I am the owner of a small UK business and am trying to regain administrative control of our Microsoft 365 tenant. Our Microsoft 365 environment was originally set up by a third-party IT provider several years ago. The relationship with that provider…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-08-22T10:33:15.0166667+00:00
EW 0 Reputation points
edited a comment 2026-09-12T12:33:28.58+00:00
Roebe Ta 1,110 Reputation points Independent Advisor
1 answer

Certificates

I have completed some of the modules in the courses I am taking and I can't figure out how to find the certificate so I can upload it. Please help.

Community Center | Not monitored
asked 2026-09-08T14:19:54.0366667+00:00
Kathleen Ward 0 Reputation points
edited a comment 2026-09-12T12:24:36.25+00:00
Jaina A 0 Reputation points