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2 answers One of the answers was accepted by the question author.

AI Skills Fest exam voucher claim form flagged for potential phishing after 100% playlist completion

Hello Microsoft Support, I completed the AI Skills Fest playlist “Develop your first agent with Microsoft Foundry” and my playlist progress shows 100%. However, when I try to claim the Microsoft Certification exam voucher through the AI Skills Navigator…

Community Center | Not monitored
asked 2026-06-12T19:30:45.7233333+00:00
Gabor Szabo 20 Reputation points
commented 2026-06-12T20:11:30.32+00:00
Gabor Szabo 20 Reputation points
2 answers One of the answers was accepted by the question author.

Windows Activation troubleshooter does not work

I have the same PC for the last 8 years. In it, I had a licensed installation of Windows 11, which was upgraded long ago from Windows 10, which was upgraded from my legitimate purchase of Windows 7 Ultimate (still have the box and the license). Ever…

Windows for home | Windows 11 | Licensing and activation
asked 2026-06-11T03:26:15.6766667+00:00
Rafael H 20 Reputation points
commented 2026-06-12T20:09:22.5066667+00:00
Rafael H 20 Reputation points
1 answer One of the answers was accepted by the question author.

how to run Microsoft Project Olympus SP3 server at home

hello I am evaluating a Microsoft Project Olympus server platform based on a Quanta SP3 motherboard designed for AMD EPYC 7001 (Naples) processors, and I am trying to better understand the hardware requirements for operating this system outside of its…

Windows for business | Windows Server | Devices and deployment | Other
asked 2026-06-10T22:05:40.9066667+00:00
mk-1 20 Reputation points
accepted 2026-06-12T20:06:18.3433333+00:00
mk-1 20 Reputation points
6 answers One of the answers was accepted by the question author.

Clipchamp won't open

My Clipchamp will not open. It just keeps saying "ready in a moment".

Microsoft 365 and Office | Clipchamp | For home
asked 2026-05-01T16:46:10.7766667+00:00
Brian Kojac 20 Reputation points
commented 2026-06-12T19:46:10.32+00:00
Sayali Patekar 0 Reputation points
2 answers One of the answers was accepted by the question author.

Can't log into computer using PIN due to no internet access

Hello everyone, Yesterday I attempted to update my computer, during the process , I lost power for 3 hours. When I got power back and turn on the computer, I was prompted with a screen that said something along the line of can't use Pin, have to use my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-06-11T19:47:47.1+00:00
Ben Copper 20 Reputation points
accepted 2026-06-12T19:41:45.18+00:00
Ben Copper 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to add a billing address to complete skype phone call given that I also have a credit balance

How to work around this error message when trying to add a billing address

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-06-12T18:45:01.4466667+00:00
Nonna V 20 Reputation points
accepted 2026-06-12T19:23:38.2866667+00:00
Nonna V 20 Reputation points
2 answers One of the answers was accepted by the question author.

Global admin is locked out

This is a tenant-level admin lockout. All Global Administrators require MFA, but the registered Authenticator devices are unavailable. There are no admins who can sign in. We need a Global Admin MFA reset or a Temporary Access Pass. The administrator is…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-01-08T19:04:37.2466667+00:00
Nishtha Nagpal 60 Reputation points
edited a comment 2026-06-12T19:12:01.4533333+00:00
Ryan-N 16,005 Reputation points Microsoft External Staff Moderator
1 answer

Cannot add domain to M365 tenant — "already in use" — domain newly purchased today

I purchased the domain [Moderator note: Personally Identifiable Information removed] (domain) today on [Moderator note: Personally Identifiable Information removed]. When trying to add it to my Microsoft 365 tenant I get: "The domain is already in…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-12T15:58:59.2366667+00:00
Rroman Kovtun 0 Reputation points
recommended 2026-06-12T19:03:09.2+00:00
Ruby-N 13,325 Reputation points Microsoft External Staff Moderator
2 answers

MCT ID/Program Access Code

Hi, I have been trying to get the code to put into the Metrics that Matter system but I am unsure of what is required to give to the training company. It used to be the MCT ID which I do not have and then I have read that it is the program access code…

Community Center | Not monitored
asked 2026-05-31T20:57:50.9333333+00:00
Greg Nuttall 0 Reputation points
recommended 2026-06-12T19:02:10.3433333+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

Microsoft AI Skills Fest 2026 — Voucher Claim Form Issue & Workaround

I completed the Fabric IQ playlist at 100% but the voucher claim form says 'flagged for phishing' and cannot be accessed. Please assist or extend the deadline.

Community Center | Not monitored
asked 2026-06-11T03:23:33.09+00:00
Vivek Nalla 90 Reputation points
commented 2026-06-12T18:54:09.2966667+00:00
Shaona Santra 0 Reputation points
1 answer One of the answers was accepted by the question author.

Remove "Quick Access" Locations in Open

How do I remove "Quick Access" locations from the left pane of Excel's Open dialog box? I know how to pin locations, but my favorites only appear in 'Show More,' where pinning isn't an option.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-10T20:34:14.66+00:00
Al LaCroix 20 Reputation points
commented 2026-06-12T18:34:08.99+00:00
Ryan-N 16,005 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

Windows 11 won't boot on a Lenovo Yoga 7i

Hello, I own a Lenovo Yoga 7i 14IML9 that won't boot Windows. I tried to boot the installation media made with the official Media Creation Tool, and that also won't boot. Rufus gives an error (FAIL: Windows bootmgr encountered a security violation or…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-05T01:17:23.57+00:00
jsaeg12 45 Reputation points
accepted 2026-06-12T18:17:28.5333333+00:00
jsaeg12 45 Reputation points
3 answers One of the answers was accepted by the question author.

AI Skills Navigator videos show "Your browser is currently set to block cookies" despite cookies being enabled

I'm unable to watch video content in Microsoft AI Skills Navigator because every video displays the following message: "Your browser is currently set to block cookies. In order to watch the video, please allow non-essential cookies to be used in…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-06-08T15:27:44.4333333+00:00
Wes Stott 80 Reputation points
answered 2026-06-12T18:14:10.02+00:00
Chris L 0 Reputation points
2 answers One of the answers was accepted by the question author.

Not getting Voucher from AI Skills Fest

Hello, I´ve finished the IT Pro - Prepare your Azure environment to run AI workloads Playlist at the AI Skills Fest and can open the link to the Form for getting the Voucher, which can only be claimed until the 12th Now 2 Days later i still got no…

Community Center | Not monitored
asked 2026-06-11T06:59:15.81+00:00
Olaf Kruczek 50 Reputation points
commented 2026-06-12T17:47:35.3766667+00:00
Julian Sharp 43,861 Reputation points
1 answer One of the answers was accepted by the question author.

Media Creation Tool Error Code: 0x80070143 - 0x20000

Hello Support Team, I encountered an issue while using the Media Creation Tool on my Windows PC. The tool failed to run and displayed the following error message: “There was a problem running this tool. We’re not sure what happened, but we’re unable to…

Windows for home | Windows 11 | Install and upgrade
asked 2026-05-29T04:15:53.62+00:00
Folks 20 Reputation points
edited an answer 2026-06-12T17:34:44.5933333+00:00
Ivan B 124.5K Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

Real-time Audio in Meetings Using a Bot

Using Bot, can I get audio in Real Time Meeting? If yes, how can I get it. Thanks.

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,145 questions
asked 2025-02-20T10:17:39.0033333+00:00
Anonymous
edited an answer 2026-06-12T17:24:33.8433333+00:00
Noah Duncan 0 Reputation points
2 answers One of the answers was accepted by the question author.

Custom attributes are not showing up in ID token

I have a custom application integrated with Microsoft Entra External ID using OpenID Connect. I created a few custom user attributes and can see the values populated for users, but when I sign in and check the ID token, those attributes are not…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-06-12T01:55:28.37+00:00
Alex 20 Reputation points
accepted 2026-06-12T17:05:03.5033333+00:00
Alex 20 Reputation points
2 answers One of the answers was accepted by the question author.

Install Visio 2021 on laptop that has Office 2021

Hi. I am trying to install Microsoft Visio 2021 Professional on a pretty new laptop that has Microsoft Office 2021 installed. I get a message that I have to remove Office 2021 and Office 365 to complete the installation. I removed the Office 365 as it…

Microsoft 365 and Office | Visio | For home | Windows
asked 2026-06-11T17:23:31.0533333+00:00
JonnyScott 20 Reputation points
edited a comment 2026-06-12T17:03:40.47+00:00
Ryan-N 16,005 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Unable to login to Azure Portal with personal MS account.

Hello! Having issue where none of the MFA methods are working for logging into my personal account, which is linked to my employee account to receive the free monthly credits for testing. Wasn't able to make this ticket in Azure without filing as a sev A…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-07T03:02:50.1966667+00:00
Ronen Yankivski 20 Reputation points Microsoft Employee
commented 2026-06-12T16:59:47.89+00:00
Ronen Yankivski 20 Reputation points Microsoft Employee
3 answers

how to download word for new mac

i just got a used mac running 13.4 ventura os and want to download word

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-10-23T01:55:07.25+00:00
MICHAEL BAGGETTA JR 0 Reputation points
commented 2026-06-12T16:54:46.6533333+00:00
Stefan Blom 353.5K Reputation points MVP Volunteer Moderator