Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,973 questions
1 answer
One of the answers was accepted by the question author.
Guest Global Administrator locked out by stale Entra MFA registration — all support intake channels blocked by the same lockout — need Data Protection / Tenant Recovery
I am a Global Administrator and the sole subscription Owner in the Entra tenant catalystjshotmail.onmicrosoft.com (Pay-As-You-Go subscription). My identity in this tenant is an external guest backed by a personal Microsoft account. I can provide the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-08-13T23:59:00.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 99%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joshua Summers
20
Reputation points
edited a comment
2026-08-14T19:30:24.6333333+00:00
Joshua Summers
20
Reputation points
1 answer
One of the answers was accepted by the question author.
how do cancel my Microsoft 365 Apps for business subscription.
I have tried for two weeks to cancel my subscription. When I view the data in my account for things like billing it states "Something failed on out end. Try again later." It does show that I have a license but there isn't any way to cancel. I…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
18,973 questions
asked
2026-03-23T17:50:37.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 0%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Barry Burkhardt
25
Reputation points
commented
2026-08-14T19:29:00.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 27%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jack Sutherland
0
Reputation points
1 answer
When I put in my Microsoft Product Key, I get to the Download page. Then once i click 64bit, I get a "Service Unavailable" Message
When I put in my Microsoft Product Key, I get to the Download page. Then once i click 64bit, I get a "Service Unavailable" Message. I bought the Microsoft Office 2024 Professional. I have tried numerous recommendations from articles like using…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,456 questions
asked
2026-08-14T16:29:15.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 37%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Ev
0
Reputation points
recommended
2026-08-14T19:11:27.0466667+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
5 answers
One of the answers was accepted by the question author.
Windows 11 confirmation dialogs automatically close on multiple PCs when saving, overwriting, pasting, or deleting files
I’m experiencing an unusual issue on Windows 11 where file confirmation dialogs immediately close by themselves. What makes this issue more concerning is that this is not happening only on my PC. I have reproduced the same behavior on multiple Windows 11…
Windows for home | Windows 11 | Files, folders, and storage
11,692 questions
asked
2026-08-11T19:38:43.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 94%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nihal Ahmed Nariyam
35
Reputation points
commented
2026-08-14T18:54:24.2733333+00:00
Nihal Ahmed Nariyam
35
Reputation points
2 answers
how to add users to a business subscription
I have a basic business subscription and I want to add users - how do I do that?
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,145 questions
asked
2026-01-24T14:37:35.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 66%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jan May
0
Reputation points
recommended
2026-08-14T18:52:47.2133333+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
2 answers
How can I add another user to my business office 365 I have?
I am not sure what type of 365 license I have on my mac. How can I find out? Can I add another user under this license? how? Thanks, Noga
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
365 questions
asked
2026-03-29T17:01:46.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Noga Kap
0
Reputation points
recommended
2026-08-14T18:48:35.93+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Hello Microsoft for Startups
I am the founder of Sentinel AI and I am currently enrolled in Microsoft for Startups / Founders Hub. I submitted my startup verification request seven business days ago. However, my Founders Hub portal still shows: “Startup verification – We were unable…
Azure | Azure ISV (Independent Software Vendor) and Startups
Azure | Azure ISV (Independent Software Vendor) and Startups
ISV (Independent Software Vendors) and Startups: A Microsoft program that helps customers adopt Microsoft Cloud solutions and drive user adoption.
123 questions
asked
2026-08-14T17:46:37.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Reginaldo Soares
20
Reputation points
accepted
2026-08-14T18:12:34.94+00:00
Reginaldo Soares
20
Reputation points
1 answer
how to stop emails from going to the archive folder
I don't use the archive folder when I delete an email how to I stop using the archive folder
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,058 questions
asked
2026-06-27T13:46:38.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 6%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jane Mallon
0
Reputation points
recommended
2026-08-14T18:12:10.23+00:00
Stefan Blom
351.6K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Dec 7, 2025 …
Community Center | Discuss the Q&A site | Other feedback
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
149 questions
asked
2026-08-14T16:15:10.2766667+00:00
Hornblower409
14,915
Reputation points
accepted
2026-08-14T17:21:52.88+00:00
Hornblower409
14,915
Reputation points
1 answer
One of the answers was accepted by the question author.
Legitimate Microsoft Website?
I'm having an issue with possibly being scammed? I went to the website below because I couldn't sign in to my Microsoft account so I can get extended support for Windows 10 as my computer doesn't have capacity. I spoke with somebody on the phone…
Windows for home | Windows 10 | Security and privacy
17,567 questions
asked
2025-11-26T15:47:23.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 70%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWP%3C/text%3E%3C/svg%3E)
wyatt patterson
20
Reputation points
edited the question
2026-08-14T17:20:15.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Don Varnau
19,930
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Account Recovery Loop: "Email already exists" when creating, but "Email could not be found" when logging in.
Hello, I am writing to request assistance with an account recovery issue regarding a deleted Hotmail account. I previously had a Hotmail email address which I later closed and deleted. Because this email is no longer active, I am currently unable to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,727 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 78%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
Excel requiring 365 subscription to save edited file
Have a Home Use Program for Office. It recently updated Excel, Word, & Powerpoint to version 16.111.2. Now an Office 365 subscription is required to save edits to files, although I did not subscribe before & do not need 365. Please advise.
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,704 questions
asked
2026-08-12T21:01:58.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 57.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
linda rhodes
20
Reputation points
answered
2026-08-14T16:34:54.12+00:00
linda rhodes
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Point www to apex domain
I use Azure DNS to manage my domain and the website is hosted on Azure Static Web App. I like going with the apex domain as opposed to using the www and it's currently set up that way but every once in a while someone will inevitably add the www to the…
Azure DNS
Azure DNS
An Azure service that enables hosting Domain Name System (DNS) domains in Azure.
914 questions
asked
2026-08-14T15:49:16.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 0%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
Sam Uresin
85
Reputation points
commented
2026-08-14T16:21:28.26+00:00
Sam Uresin
85
Reputation points
1 answer
One of the answers was accepted by the question author.
Excel for Mac defaults to tiny display size compared to Windows on shared workbooks
When opening Excel workbooks on macOS, the default display/zoom level renders text and cells significantly smaller than on Windows. While 100% zoom looks comfortable to my colleagues on Windows PCs, 100% zoom on macOS appears visually scaled down…
Microsoft 365 and Office | Excel | For business | MacOS
Microsoft 365 and Office | Excel | For business | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
1,700 questions
asked
2026-08-13T16:42:18.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 62%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Cooper Nimmo
20
Reputation points
accepted
2026-08-14T16:17:02.3466667+00:00
Cooper Nimmo
20
Reputation points
1 answer
One of the answers was accepted by the question author.
The credential is invalid. Unexpected sub status (6008).
I have been struggling for a while to figure out how to overcome this issue in Outlook (classic). It's only an issue on one of my computers. The app works fine on my other computer and my phones. Can someone help me? Thank you.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,657 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
can't download ms word files from onedrive to my desktop
I am paying 10.00 a month for MS 365 as an individual user. MS only opens on my onedrive. And it won't le me download or save to my desktop via downloads or anything else. I use duckduckgo. NOT google. This does not work for me at all if I can't download…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,716 questions
asked
2026-08-13T20:42:03.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 50%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Elizabeth Bermudez
20
Reputation points
accepted
2026-08-14T15:55:44.36+00:00
Elizabeth Bermudez
20
Reputation points
3 answers
One of the answers was accepted by the question author.
0xC004F211 since BIOS update
Hi. I did a BIOS update on my MSI Z690 on August 5th. Since then my Windows 11 has deactivated with error 0xC004F211. I have followed the Troubleshoot. It gives me the option to buy again, or select 'I recently changed hardware on this device'. I…
Windows for home | Windows 11 | Licensing and activation
5,275 questions
asked
2026-08-14T10:06:29.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
James Grimstead
40
Reputation points
commented
2026-08-14T15:45:02.38+00:00
James Grimstead
40
Reputation points
3 answers
One of the answers was accepted by the question author.
What’s the best way to migrate from Edge to another browser? (I’m leaving after the rounded corners)
Ever since Microsoft forced rounded corners in Edge, I can’t use the browser anymore. It looks absurdly ugly, and the wasted screen space bothers me a lot. I’m migrating to another browser. I thought about Chrome, but I’d like to hear your opinion on…
Microsoft Edge | Favorites, history, and downloads | Windows 10
Microsoft Edge | Favorites, history, and downloads | Windows 10
Managing bookmarks, browsing history, and downloads in Edge on Windows 10
969 questions
asked
2026-06-14T03:25:38.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 9%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gabriel Freitas
40
Reputation points
edited an answer
2026-08-14T15:36:29.9366667+00:00
Bulldog
4,555
Reputation points
1 answer
One of the answers was accepted by the question author.
My Identity Validation has been in progress for over a week
My identity validation has been stuck in progress over a week when can I expect an update?
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,263 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 27%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I stop Windows from changing my wallpaper from Picture to Slideshow?
I have set my wallpaper to Picture mode and set up a wallpaper with a picture. However, whenever I restart the computer or I plug in anything into the usb ports, it changes to Slideshow mode automatically. I have also changed the theme to a theme with…
Windows for home | Windows 11 | Display and graphics
5,312 questions
asked
2025-07-21T07:14:42.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGZ%3C/text%3E%3C/svg%3E)
Guan Zhong Tan
30
Reputation points
commented
2026-08-14T15:27:18.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Christopher
5
Reputation points