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Microsoft 365 admin cannot sign in MFA

I am the Global Admin of my company tenant. I am locked out due to MFA issue and cannot sign in at all. Error Code: 399287 There are no other admins in the tenant, so I cannot reset MFA. Please help me recover admin access or reset MFA. Urgent.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-01T09:32:19.1433333+00:00
일기 김 5 Reputation points
edited the question 2026-04-09T19:58:06.9566667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
0 answers

can't delete vnet

Get this message. The error you're encountering indicates that the subnet boittestwe-ca07a5a089-dbsubnet within the virtual network boittestwe-8863482cb4-vnet is currently in use by a Service Association Link (SAL), which prevents its deletion. Here…

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,160 questions
asked 2026-04-05T02:24:26.1533333+00:00
Admin Tech 0 Reputation points
commented 2026-04-09T18:31:43.14+00:00
Ganesh Patapati 12,170 Reputation points Microsoft External Staff Moderator
0 answers

Adding custom domain to Static Web App but vaildation never completes

I have a static web app. I try to add a custom domain but validation never completes. After a couple of days it comes back and says it failed. When I view the details it says "An unknown error has occurred while adding your custom domain. Please…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,502 questions
asked 2026-04-01T00:16:59.9466667+00:00
Jim Matson 0 Reputation points
commented 2026-04-09T17:44:24.9066667+00:00
Shree Hima Bindu Maganti 7,590 Reputation points Microsoft External Staff Moderator
0 answers

Join: Microsoft Azure Q&A Champions Program

The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…

Azure Document Intelligence in Foundry Tools
asked 2026-03-25T19:24:06.0333333+00:00
Ashley Swearingen 0 Reputation points Microsoft External Staff Moderator
edited the question 2026-04-09T15:53:43.77+00:00
Givary-MSFT 35,916 Reputation points Microsoft Employee Moderator
0 answers

Solicitud recuperación - MFA authenticator

Buenos días, solicito su ayuda de soporte para la recuperación de una clave de MFA para acceder a una cuenta Firestorm, debido a que cambié de teléfono no veo reflejado mis códigos… cómo podría acceder a ellos nuevamente?

Microsoft Security | Microsoft Authenticator
asked 2026-04-09T15:50:55.1066667+00:00
anderson ortiz florez 0 Reputation points
0 answers

Microsoft Defender for Endpoint blocking of USB Storage devices using GPO and XML files do not work

Hi Everybody I'm trying to implement Device Control using Microsoft Defender for Endpoint P2 with managing based on XML files and GPO, I enabled Device Control and set the Default Enforcement to deny, I'm trying to manage the whitelist using XML file,…

Microsoft Security | Microsoft Defender | Other
asked 2026-04-09T15:28:00.71+00:00
Huain Gomez 20 Reputation points
0 answers

i think my account has been hacked

so basicly i joined a discord server they needed verification as one does so i enter the email my minecraft account is under which is my momes and once i entered it it took me off the page that was already sighned into microsoft didnt verify me in the…

Microsoft Security | Microsoft Authenticator
asked 2026-03-29T01:31:15.4666667+00:00
Seth Bumstead 25 Reputation points
commented 2026-04-09T13:38:23.72+00:00
Martin Černík 0 Reputation points
0 answers

AzureSQL: Error executing a cross database query on the server with private endpoint

Hello, I'm trying to execute a cross database query on Azure SQLServer with multiple databases and run into error below: Any clue on how to go above resolving this? Msg 46832, Level 16, State 3, Line 93 An error occurred while establishing connection to…

Azure SQL Database
asked 2025-06-20T23:27:34.55+00:00
Sachin S 36 Reputation points
commented 2026-04-09T12:53:31.5833333+00:00
Bihlmayer, Laurenz 0 Reputation points
0 answers

The copilot control makes the screen jump

The copilot control is added in our canvas applications and when we add that control in non scrollable screen, as soon as we give prompt and enter the screen is jumping up. is there any remedy for this so that no jumping or scrolling of the screen should…

Microsoft Copilot | Other
asked 2026-04-09T11:42:39.9066667+00:00
Turmari, Nikhila 0 Reputation points
0 answers

artifact signing stuck at Please complete your email verification.

I have been waiting days for the email vertification. I then started another and ended up in the same situation. its stuck, not moving forward. can you either resend the email verficiation and let me know why its stuck pls

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,275 questions
asked 2026-03-04T09:51:42.6433333+00:00
Scott Fisher 5 Reputation points
commented 2026-04-09T10:04:54.41+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
0 answers

M365 Copilot desktop app for Mac

From this morning M365 Copilot desktop app can't read uploaded document (i.e., word, PDF, and etc..) Same word & PDF file was working fine with M365 Copilot desktop app yesterday. BUT, M365 Copilot within the word is working with no issues. it is…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-09T06:10:21.63+00:00
DongHeon Lee 20 Reputation points
commented 2026-04-09T06:40:42.36+00:00
DongHeon Lee 20 Reputation points
0 answers

Error with azure Virtual Desktop - quickstart or manual creation - neither connects to intune

Have created a series of azure virtual desktops that we need to have managed by intune. After multiple failures the past 24 hours, I've reverted to trying the quick start method again. The AVD is created, we're able to connect. Entra ID Join is enabled,…

Community Center | Not monitored
asked 2026-03-30T20:16:05.7366667+00:00
Mario Zuppini 0 Reputation points
edited the question 2026-04-09T06:36:14.1133333+00:00
Thanmayi Godithi 11,825 Reputation points Microsoft External Staff Moderator
0 answers

Our credits expired but we are still actively building the MVP, we need more time

Dear Team, This is Sezay from Planbrand.com, we have granted for 5000 USD 1 year ago and we used it daily base to build our MVP, we are still in progress and building some core fetaures and doing bug fixes. We need more time. Can you please help?

Community Center | Not monitored
asked 2026-02-06T08:53:51.7166667+00:00
sezay karagöz 0 Reputation points
edited the question 2026-04-09T06:09:39.3166667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

I am unable to complete my student verification facing trouble in completing it

i am unable to complete my student verification for my "

Community Center | Not monitored
asked 2026-02-10T11:45:35.8+00:00
108_Deven_Patil 0 Reputation points
edited the question 2026-04-09T06:09:37.5766667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Request to Increase PHP Memory Limit to 1024M

Hi Azure Support Team, I'm writing to request an increase to my PHP Memory Limit for my WordPress website hosted on Azure. Current Settings: PHP Memory Limit: 256M WordPress Memory Limit: 40M Requested Change: Please increase the PHP Memory Limit to…

Community Center | Not monitored
asked 2026-02-25T07:12:52.68+00:00
Niku S 0 Reputation points
edited the question 2026-04-09T06:09:36.78+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Can not upgrade support plan

I am trying to upgrade my customer support program and I can not do it. the first page tells me to upgrade the subscription. The next page says it already has been done.

Community Center | Not monitored
asked 2026-01-14T21:06:56.34+00:00
Jay Carney 0 Reputation points
edited the question 2026-04-09T06:09:34.99+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Appeal for Subscription Suspension

Dear Azure Support Team, I am writing to request a review and reactivation of my Azure subscription, which was recently suspended. I believe the suspension may have been triggered by activity on January 15th, when I was configuring SSH access for my…

Community Center | Not monitored
asked 2026-01-19T11:01:33.5933333+00:00
Imran Khan 0 Reputation points
edited the question 2026-04-09T06:09:23.65+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Cargo excesivo en la facturacion

Necesito ayuda en el portal de azure ya que presento un cargo excesivo el cual no hemos realizado ya he realizado varios tickets pero no tengo respuesta alguna. Me parece una falta de respeto.

Community Center | Not monitored
asked 2026-02-25T15:26:05.1766667+00:00
Infraestructura Branar C.A 0 Reputation points
edited the question 2026-04-09T06:01:41.45+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Azure billing issue - SLA expectation after Microsoft confirms billing fault

We have an open Azure billing support case where Microsoft support has already confirmed that the incorrect charges were caused by a billing fault on Microsoft's side. However, despite this confirmation, the case has now been pending for over three…

Community Center | Not monitored
asked 2026-02-26T02:25:52.45+00:00
tristatederekma 0 Reputation points
edited the question 2026-04-09T05:56:33.3566667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
0 answers

Quota Not Reflected After Completion Confirmation – Application ID 3398492

Thank you for your response confirming that the request is in a completed status. However, we have verified in the Azure portal and the requested quota is still not reflected for our subscription. Details for reference: Application ID: 3398492 Models…

Community Center | Not monitored
asked 2026-02-20T05:58:29.4833333+00:00
Gopi G 0 Reputation points
edited the question 2026-04-09T05:55:16.2966667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator