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Subject: Escalation Request – Ongoing Copilot Service Failures Impacting My Paid Subscription

Subject: Escalation Request – Ongoing Copilot Service Failures Impacting My Paid Subscription To Microsoft Support, I am requesting immediate escalation due to weeks of repeated failures using Copilot for extremely basic tasks, including generating…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-25T03:39:50.9533333+00:00
Theodore Hannegan 0 Reputation points
0 answers

Won't let me check out

I didn't know where else to put this so here I am. I was going to buy Office but it has been made so difficult I am not longer interested in doing so. Just wanted to inform you that if you want people to buy your products you might want to make things…

Microsoft 365 and Office | Other
asked 2026-06-25T03:33:10.7366667+00:00
Can't Check out 0 Reputation points
0 answers

MS Authenticator MFA loop

I am unable to sign in due to a Microsoft Authenticator authentication loop. Behavior: I can enter my username and password successfully I receive the Microsoft Authenticator push notification on my device I approve the sign-in request in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-24T22:16:58.7266667+00:00
JSTech 0 Reputation points
commented 2026-06-24T23:23:22.5533333+00:00
JSTech 0 Reputation points
0 answers

Microsoft Authenticator problem

I had rockstargames.com 2-step authentication set up on Microsoft Authenticator and when I changed my phone I lost my access to that authentication. Because of this I can't access to my Rockstargames.com account and for a long time all they said to me is…

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T23:08:28.26+00:00
Leon Lončar 0 Reputation points
0 answers

After enable On-upload malware scanning for storage account, the result tag is not created for new upload file

I have a storage account associated with a Network Security Perimeter (NSP). After enabling Defender for Storage on-upload malware scanning with "Store scan results as blob index tags", newly uploaded blobs do not get the  Malware Scanning…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-06-24T22:26:23.2166667+00:00
Bingran Luo 5 Reputation points Microsoft Employee
0 answers

Cannot access business verification flow — portal broken during May 29 migration, 90-day window expiring

I signed up for Azure startup credits (self-service path, no investor code) approximately 83 days ago and received my initial $1,000 in credits on an Azure Sponsorship subscription. My 90-day business verification window to unlock the additional $4,000…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,660 questions
asked 2026-06-24T21:34:05.8433333+00:00
Josh Hoffman 0 Reputation points
0 answers

I accidentally change my only user type to 'internal' now I cannot access my tenant or change settings

I accidentally converted my user from an external account to an internal account in Microsoft Entra ID, and now I am unable to access any of the services in Azure Portal and Entra admin center. When I tried to access my original tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-06-21T16:49:38.9633333+00:00
TASVA EV 0 Reputation points
commented 2026-06-24T19:20:59.58+00:00
Islem 0 Reputation points
0 answers

"There was a problem with registration" error on registry for the virtual briefings

Hello, Unfortunately, I was not able to register for an event yesterday, and I tried to register ahead of time but was not able to. Not sure what is the issue. Other colleagues of mine ran into this issue as well. Will appreciate your help. Best, …

Microsoft Copilot | Other
asked 2026-06-24T19:11:00.8833333+00:00
Farhad Ghadamli 0 Reputation points
0 answers

Family subscription - can one of the members of my family use copilot on a macbook?

can one of the members of my family use copilot on a macbook?

Microsoft Copilot | Other
asked 2026-06-24T17:54:53.1033333+00:00
CB 0 Reputation points
0 answers

Copilot Image Generator Not Resetting

I am a Copilot Premium subscriber. On Monday I generated 10 images, but on Tuesday and Wednesday I was blocked completely, and today (Thursday) I was capped at only 1 image. My daily quota should reset at midnight, but it is not resetting correctly. From…

Microsoft Copilot | Other
asked 2026-06-24T16:40:45.2766667+00:00
Taylor Hyde 0 Reputation points
0 answers

issue with Azure login on my personal microsoft account

I'm completely locked out of Azure with my personal Microsoft account. Every sign-in attempt, on both portal.azure.com and entra.microsoft.com, immediately redirects to the "Sign-in failed" page with AADSTS5000225 ("This tenant has been…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-23T10:04:43.5433333+00:00
Luuk van Bilsen 0 Reputation points
edited the question 2026-06-24T16:33:12.9633333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
0 answers

About Minecraft purchase erro

I bought Minecraft in this account ******@gmail.com but now I can't access to it can you fix this plz my tab is a fire tablet 9 generation it was registered I signed into the old account it doesn't let me can you access Minecraft in this account or in…

Bing
Bing

A Microsoft service that facilitates web searches.

6 questions
asked 2026-06-24T16:17:27.2966667+00:00
Lithuka Chenal Wijesiri 0 Reputation points
0 answers

I cant log in to microsoft defender.

I was having issues with defender, so I repaired it, then tried again, I have reset it, still nothing, I have uninstalled and reinstalled it, nothing. I am connected to the internet. All I get is this screen telling me that I am unable to log in. Any…

Microsoft Security | Microsoft Defender | Other
asked 2026-06-24T13:34:52.2466667+00:00
Anon432 0 Reputation points
0 answers

how to fix password less account locked out

how to get in my account it’s a password less account and the authenticator app keeps giving me this messages and when i try to have them send code to email it does this i need this fixed immediately!

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T11:20:06.23+00:00
Mari Brld 0 Reputation points
0 answers

Copilot cowork - Error: "LocationNotAvailableForResourceType" when activating Copilot Credits in Israel

image.png Hey -   We are a small business using Microsoft products. A week ago, we purchased a subscription for Copilot, but we are continuously encountering an error when trying to activate our Copilot Credits. The error message we receive…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-24T10:43:56.2066667+00:00
Hila 5 Reputation points
0 answers

Country code Pakistan (+92) Phone number 92512323291 We can't continue with the signup process for the following reason: You are using an unsupported phone type, such as VoIP, or a prepaid phone number. MS-CorrelationId: 00000000-fbf4-4245-8db9-e0df067

Country code__ Phone number Send Code We can't continue with the signup process for the following reason: You are using an unsupported phone type, such as VoIP, or a prepaid phone number. MS-CorrelationId: 00000000-fbf4-4245-8db9-e0df067a300d Code:…

Microsoft 365 and Office | Development | Other
asked 2025-01-28T05:37:52.97+00:00
Anonymous
commented 2026-06-24T09:57:37.5266667+00:00
Jim Short 21 Reputation points
0 answers

Issue while posting the email attachments for GCC high

Hi, I tried to post the attachments which are non drafts and has attachment of size more than 3mb. I have used following API to post the attachment : https://graph.microsoft.us/v1.0/users/{userId}/messages/{messageId}/attachments/createUploadSession …

Microsoft Security | Microsoft Graph
asked 2026-06-24T09:44:24.4066667+00:00
Pragati Pandey 60 Reputation points
0 answers

Micosoft authenticator disconnect

Hi My manager has been locked out of his Salesforce Account microsoft authenticator not working), I have disconnected the authenticator app from salesforce end and am advised that it needs to be disconnected from Microsoft's end also, could you pls…

Microsoft Security | Microsoft Authenticator
asked 2026-06-24T09:25:32.9566667+00:00
Emma Burton 0 Reputation points
0 answers

DocumentDB not accessible, throwing ServerSelectionTimeout

Like nothing is there in the DB, created freshly, have no IP based or any sort of restrictions, yet this i9ssue is popping up.

Azure DocumentDB
Azure DocumentDB

A scalable, fully managed NoSQL database for JSON documents with fast queries and automatic indexing

12 questions
asked 2026-06-15T12:25:19.7266667+00:00
Debashish Behera 5 Reputation points
commented 2026-06-24T06:59:04.4533333+00:00
Debashish Behera 5 Reputation points
0 answers

Azure Sentinel Query Pane Not Taking input/broken

All of our Sentinel Workspaces Logs Query Panes in our Lighthouse instances have now become non-editable, to the point where the query box will not take cursor input or any keyboard input from the users. Using our GDAP technician accounts also doesn't…

Microsoft Security | Microsoft Sentinel
asked 2026-06-24T04:21:11.33+00:00
Kellen Connolly 0 Reputation points
edited the question 2026-06-24T04:24:02.9933333+00:00
Kellen Connolly 0 Reputation points