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4 answers

My paid subscription from Apple is not registering with Microsoft

I paid for Microsoft 365 via the App Store on my MacBook. Under the Apple ID of ******@icloud.com. However, I keep getting an error telling me "your purchase was successful but we are unable to associate it with your Microsoft account" how do…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2025-11-13T20:09:59.6533333+00:00
Michael Bland 5 Reputation points
commented 2026-09-16T04:40:56.11+00:00
Sovuthika Chhim 0 Reputation points
1 answer

Legal info displays only the heading, with no Developer tab or verification status.

Hi Microsoft Support, I registered a Microsoft Store Company developer account for our company, but the Account settings → Legal info page only displays the heading and “Each tab displays details for aspects of your business.” The rest is blank, with no…

Microsoft Partner Center | Other
asked 2026-09-16T04:37:12.51+00:00
PSJ 0 Reputation points
answered 2026-09-16T04:37:29.9833333+00:00

AI answer

3 answers

I can't seem to receive either a text or a call to "verify my account"

I have been trying to update according to the most current instructions. My email and password seem to be working, but I don't receive either a text or a call to verify. I can't seem to see what numbers are on file but I also can't get in to update…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-09-15T01:24:31.7166667+00:00
Kimberley Bjornsson 0 Reputation points
answered 2026-09-16T04:33:32.2333333+00:00
Hornblower409 15,510 Reputation points
2 answers

Email hacked by @bibimail.net

My email account of 20 years has been hacked last week. The hacker somehow bypassed my authenticator app and changed my login info. They even changed the email address to ****@bibimail.net. When I tried to log back in, it said my account does not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T06:39:35.64+00:00
Lekho Chan 0 Reputation points
answered 2026-09-16T04:32:36.86+00:00
Md Abul Hossain 0 Reputation points
2 answers

How to recovery a password of outlook account that was never used and it was created only to access a laptop

Hello, I am contacting you regarding the recovery of my Microsoft account, which was created specifically to access and set up a laptop. This account was never used for sending or receiving emails, and I did not use Outlook or any other Microsoft…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-14T13:45:11.39+00:00
Maylin Bacallao 0 Reputation points
edited the question 2026-09-16T04:30:54.8266667+00:00
Liam4-N 0 Reputation points Microsoft External Staff Moderator
2 answers

I dont know IF this Emails is safe

hello guys, i've got this message in my hotmail however i did not registered on this, can you explain why and is it safe email ?

Outlook | Web | Outlook.com | Email
asked 2026-09-16T03:21:05.5633333+00:00
andre boras 0 Reputation points
edited an answer 2026-09-16T04:28:12.7266667+00:00
ApexNáV 360 Reputation points
2 answers

How to correct Birthday at Microsoft account (from child account to adult account)?

When I registered my microsoft account in the year 2015, I put my birthday wrongly as 2015 (actually I was born in the year 1960). THerefore I have been treated as a child at Microsoft account. How can I change it? or how can I contact the microsoft…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-09-13T01:43:40.4766667+00:00
亚湘 袁 0 Reputation points
answered 2026-09-16T04:26:05.5166667+00:00
Xavier-D 13,110 Reputation points Microsoft External Staff Moderator
1 answer

MICROSOFat HELLO AND ONE NOTE NOT WORKING

I need help urgently. I just created a new microsoft account and of course it made me link an external email address, a phone number, downlaod an app on my phone, and now it needs me to create a pin. It keeps prompting me to create a pin however I do not…

Microsoft 365 and Office | OneNote | Other | Windows
asked 2026-09-13T19:03:54.9133333+00:00
Katherine Hudson 0 Reputation points
answered 2026-09-16T04:24:42.9066667+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

PORT FORWARDING FOR RDP

I recently had a posted titled "RDP Into Win-11 Pro from Win-11 Home" and accepted the answer. Unfortunately I overlooked the following statement: *"Since you’re connecting across locations, you’ll also need to enable VPN or forward port…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-06-30T13:28:39.69+00:00
LGLDSR73-6492 1,480 Reputation points
commented 2026-09-16T04:24:30.9166667+00:00
Eric Tang 0 Reputation points
1 answer One of the answers was accepted by the question author.

Setting up Remote Desktop Access to Clients' PCs with Azure

Is it possible to set up Microsoft Remote Desktop Access using Azure without port forwarding or 3rd party software? I'm looking for an easy way to log in to my clients' PCs to fix their technical problems. Ideally, I'd like to access all of my clients…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,363 questions
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2024-09-10T21:14:50.7766667+00:00
ronh 20 Reputation points
commented 2026-09-16T04:24:21.52+00:00
Eric Tang 0 Reputation points
2 answers

how do I add a user

How do I add a remote user on the same network to use the data in ms sql server

SQL Server Database Engine
asked 2026-09-13T13:28:06.26+00:00
Ceci Bylls 0 Reputation points
answered 2026-09-16T04:05:42.2433333+00:00
Asemeit 0 Reputation points
1 answer

Content couldn't be displayed in m365copilot

My M365 Copilot always acts up like this whenever it generates React/JSX code or complex Markdown content?????

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-16T02:38:54.9866667+00:00
SXD 0 Reputation points
edited an answer 2026-09-16T03:45:11.9833333+00:00
Teddie Dang 1,275 Reputation points Independent Advisor
1 answer

Configuration Manager 2603 Error in SMS_SERVICE_CONNECTOR Worker "OfficeCDNWorker"

SMS_SERVICE_CONNECTOR shows an error regarding OfficeCDNWorker. All this started Sep, 1st 2026. Analyzing the OfficeCDNWorker.log shows: [Critical][OfficeCDNWorker][1][System.Security.Authentication.AuthenticationException][0x80131501] The remote…

Microsoft Security | Intune | Configuration Manager | Updates
asked 2026-09-05T05:21:37.14+00:00
Michael Pfister 6 Reputation points
commented 2026-09-16T03:44:53.91+00:00
Michael Pfister 6 Reputation points
1 answer

Cant Sign into Xbox.com but i can Microsoft.

Hi, I hope someone can help me.... I can't sign in to xbox.com; it auto-signs me straight back out, no error or anything. I can sign in to Microsoft's main website, just not Xbox. The only thing that has changed is my son changed the gamertag this…

Microsoft Edge | Other | Windows 11
asked 2026-09-10T18:25:13.5666667+00:00
Rhiannon Cartwright 5 Reputation points
commented 2026-09-16T03:43:54.65+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

Email has been compromised.

I am writing to ask for help on my account that has been compromised. I received a security notification about unauthorised activity or changes on my primary account sent to my secondary backup email address Unfortunately, I cannot remember my full…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-15T22:36:25.7166667+00:00
Mc Genesis De Vera 0 Reputation points
edited the question 2026-09-16T03:42:15.25+00:00
Norah-L 10,820 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing Public Trust blocked — AU10TIX won’t recognize valid New Hampshire driver’s license

I'm trying to complete Public Trust organization identity validation for Azure Artifact Signing. The organization validation has reached the representative identity-verification step, but I cannot complete the AU10TIX government ID scan. I'm using a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,299 questions
asked 2026-09-16T00:36:55.7466667+00:00
nicholas kasiaras III 0 Reputation points
answered 2026-09-16T03:38:16.3633333+00:00
SHOUMIK CHAKRAVARTY 910 Reputation points
2 answers

How yo fix log file system32/logfiles/srt/srttrail.txt error om startup

I started up my pc with two monitors plugged in, upon start up both monitors turned on. With the monitor connected to my motherboard taking primary input which is not normal. Then getting stuck on the loading disk displaying the Asus splash screen. I…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-12T00:21:38.4366667+00:00
phands 0 Reputation points
commented 2026-09-16T03:35:46.15+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

My windows start key is not working from 4-5 days

My complaint is 71085xxxxx, someone from your technician doing work for more than 2 hrs., he told me that after doing the whole procedure your problem is solve, but till now the problem is not solved. Do something as soon as possible

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-12T14:07:51.05+00:00
Md Sarfaraj Nawaj 0 Reputation points
commented 2026-09-16T03:34:49.9766667+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

I am trying to login to my computer but it uses my discontinued email.

My computer login uses my discontinued Shaw webmail and I am unable to change to my email and password. How do I resolve this?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-12T17:11:39.1966667+00:00
Joanne Webber 0 Reputation points
commented 2026-09-16T03:34:26.8933333+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator
1 answer

Time synchronization failed. Please check network connectivity and retry.

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt…

Windows for home | Windows 11 | Settings
asked 2026-09-12T18:45:52.16+00:00
Eboni Bankhead 0 Reputation points
commented 2026-09-16T03:34:09.39+00:00
Hendrix-V 19,115 Reputation points Microsoft External Staff Moderator