1,404 questions
3 answers
removing phone link pop up screen menu
The following links take me to the help page, What do you need help with today? and not the actual answer to the questions. How do I prevent Window from offering to link to my phone upon startup ... COMMUNITY ANSWERWhen I open Windows settings and…
Windows for home | Windows 11 | Connect Phone and PC
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
3 answers
Can't log in to hotmail/outlook
After the issues starting on the 10th/11th, I've been unable to log into my hotmail/outlook email account on my browser. Attempts at logging in get me to the loading screen (https://outlook.live.com/mail/0/) as per normal, which then redirects to the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,701 questions
asked
2025-07-14T07:16:13.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 96%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cameron Hall
0
Reputation points
commented
2026-09-15T04:29:15.4966667+00:00
Hornblower409
15,140
Reputation points
1 answer
One of the answers was accepted by the question author.
GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation
Subject: GetTokenInformation(TokenHasRestrictions=21) returns ReturnLength=1 despite DWORD documentation Hello Microsoft Support, We are requesting clarification regarding the documented contract for GetTokenInformation with TOKEN_INFORMATION_CLASS =…
Windows development | Windows API - Win32
3,027 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 91%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
how do i fix it
my shift 2 keydoesnt give the a swirly thing it gives this "
Windows for home | Windows 11 | Settings
10,082 questions
asked
2026-09-15T03:33:31.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 28.999999999999996%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
joshua herrera
0
Reputation points
answered
2026-09-15T04:24:15.1466667+00:00
GsN5034 - IA
77,000
Reputation points
Independent Advisor
1 answer
I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.
I paid for my renew Microsoft word subscription, but I still cannot use my microsoft, It keeps giving me copilot stuff.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,129 questions
asked
2026-09-15T03:41:43.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 50%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
keith preddie
0
Reputation points
answered
2026-09-15T04:20:31.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
How to set up a weekly report for one Ramp (ICTR) in CBI / Fireblade.
I don't know how to set up a weekly report for one Ramp (ICTR) in CBI / Fire blade. How do I delete columns I don't need?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
20,995 questions
asked
2026-09-15T03:53:41.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 34%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFF%3C/text%3E%3C/svg%3E)
Frank Farrell
0
Reputation points
answered
2026-09-15T04:19:06.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin Vo
450
Reputation points
Independent Advisor
2 answers
Changed MS 365 Subscriptions. Cannot Open Original Word Files
Changed MS 365 Subscriptions from Family to Personal. Old Word docs not open in MS 365 Personal. What do I do?
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,749 questions
asked
2026-09-15T03:32:44.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 7.000000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Charles Hendryx
0
Reputation points
answered
2026-09-15T04:15:10.07+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
How to download Classic Outlook to Android
I have been endeavouring to download classic outlook on my mobile phone, without success. I am always being routed to New Outlook. I have Classic on my pc and I had it previously on my mobile, but as a result of a factory reset and now need to load it…
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,012 questions
asked
2025-10-20T13:44:52.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 36%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
David
5
Reputation points
commented
2026-09-15T04:13:32.53+00:00
Hornblower409
15,140
Reputation points
1 answer
Outlook not receiving messages
Hi all, I have two accounts, the main one is okay but the second account has stopped receiving messages. How can I fix this? Rgds, Dave R.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,142 questions
asked
2026-09-15T03:29:16.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 99%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Robinson
0
Reputation points
answered
2026-09-15T04:12:27.85+00:00
GsN5034 - IA
77,000
Reputation points
Independent Advisor
1 answer
Outlook 365 for Mac- Gmail issues...
I'm signed into my gmail account in " New" Outlook. I can see old emails, sent mails. New emails coming in are not syncing... Emails sent via Outlook are not sending, there is a number 1 in the drafts folder like it is there, but it's not…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,660 questions
asked
2026-09-14T21:29:34.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 92%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dan harper
0
Reputation points
answered
2026-09-15T04:08:00.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
10,660
Reputation points Microsoft External Staff
Moderator
1 answer
My Microsoft account has been hacked
My Microsoft account has been hacked and the email used to log into the account has been changed, as well as the password. Now my old email is not recognized and I can't get files from OneDrive. I've gone through the Recovery process as well as the…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,150 questions
asked
2026-09-15T03:20:10.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laura Stack
0
Reputation points
answered
2026-09-15T04:07:59.43+00:00
GsN5034 - IA
77,000
Reputation points
Independent Advisor
2 answers
Recover an old hotmail account
When microsoft retired the hotmail account, it required me to use outlook instead. I kept my old hotmail email to the outlook and added an outlook email. At the time, i still was able to have both emails available to me for a short while. I am trying to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,800 questions
asked
2026-09-15T02:03:41.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
madi fabian
0
Reputation points
answered
2026-09-15T04:04:54.7933333+00:00
Jhun Buala
5,720
Reputation points
Independent Advisor
1 answer
I need accesss to a live person to assist with two users on our account that cannot access Outlook
Cannot gain access (two users) on an account to Outlook - receive POP outgoing server error messages - I see a number of devices on our account that I need to clean up - but need to speak with a real live agent
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,800 questions
asked
2026-09-14T18:36:01.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 24%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mark Engleman
0
Reputation points
edited an answer
2026-09-15T04:03:41.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
12,790
Reputation points Microsoft External Staff
Moderator
1 answer
Blocked MFA
Hello, I have a block MFA and connot login in my account: Error Code: 399287 Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp:…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,175 questions
asked
2026-09-14T11:48:30.1133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 49%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Симона Иванова
0
Reputation points
edited the question
2026-09-15T04:01:24.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 47%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Kai-Ex
1,570
Reputation points Microsoft External Staff
Moderator
1 answer
Help me please I need it
MY windows is not working PLZ help me And it doesn't work no more and I have a windows accent please help .
Windows for home | Windows 11 | Performance and system failures
32,452 questions
asked
2026-09-15T03:23:05.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ignacio Bueno
0
Reputation points
answered
2026-09-15T03:57:35.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
170.1K
Reputation points
Independent Advisor
1 answer
microsoft account hacked
So my microsoft account got hacked about 1 year ago i recieved that my password has been changed from United States at 8/12/2025 11:49 PM i was confused because i live in serbia then when i tried to log in into my account i couldnt log in and i got a…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,683 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 23%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
1 answer
request a supervisor review and manual refund for an ongoing duplicate billing issue on my account.
I am the primary bill payer for a Microsoft 365 Family subscription. In addition to this, I have been paying $20/month for a standalone Copilot Pro subscription to get premium AI access in my Office apps. My standalone Copilot Pro subscription abruptly…
Microsoft Copilot | Other
2,153 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
0 answers
AADSTS500207 "The account type can't be used for the resource you're trying to access" — Credential Management API, External ID (CIAM) tenant
Goal: I'm setting up Passkey (FIDO2) support for customer sign-in on a Power Pages portal, using Microsoft Entra External ID (CIAM) as the identity provider. Current authentication is email + password as the primary method, with email one-time passcode…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,081 questions
asked
2026-09-15T03:46:19.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ella Oducado
0
Reputation points
asked
2026-09-15T03:46:19.2433333+00:00
Ella Oducado
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to fix windows 11 that keeps shutting down and freezing
My computer keeps freezing and shutting down after I streamed a movie for nearly 2 hours when this started to happen. It usually happens when my pc is hot
Windows for home | Windows 11 | Performance and system failures
32,452 questions
asked
2026-09-14T04:27:02.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 94%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jenesis Hidakatsu
20
Reputation points
commented
2026-09-15T03:36:33.5133333+00:00
ApexNáV
360
Reputation points
3 answers
How to fix handling settings on Outlook
Not sure what I did wrong my first question was deleted. I just need to change my email settings back to Standard from Strict and it keeps reverting back. Anyone know how to fix that please. DL
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,800 questions
asked
2026-09-15T01:47:24.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 60%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Deborah Laing
5
Reputation points
commented
2026-09-15T03:33:53.2033333+00:00
Deborah Laing
5
Reputation points