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Unable to login to Azure AD B2C tenant due to MFA and mobile device change

I'm unable to sign-in to the Azure AD B2C tenant due to the MFA requirement and change in mobile phone. The admin account in Microsoft Authenticator is flagged with Action Required where a QR code needs to be scanned to recover the account in Microsoft…

Community Center | Not monitored
asked 2026-06-03T04:20:48.89+00:00
Caio Daruiz Correa 0 Reputation points
edited the question 2026-06-16T09:52:27.9066667+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

I am unable to log into my personal azure account

The authenticator app does not show me the code while it does show me for other microsoft services. There does not seem to be an alternate signing procedure.

Community Center | Not monitored
asked 2026-05-30T14:14:10.8866667+00:00
Ambhrin Dhar 0 Reputation points
edited the question 2026-06-16T09:46:35.3033333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

MFA and Text to cell doesn't work

Hi, I lost my phone. Now I cannot log into my admin center as MFA needs that phone and the text also doesn't want to work. Tried calling but the AI bot is no help.

Community Center | Not monitored
asked 2026-05-26T05:03:14.3166667+00:00
Corne Boshoff 0 Reputation points
edited the question 2026-06-16T09:43:30.3933333+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator App Problem

You cannot set up Microsoft Authenticator because you already have five authenticator apps or hardware tokens. Please contact your administrator to delete one of the authenticator apps or hardware tokens I am the only account admin. this is a deadlock.…

Community Center | Not monitored
asked 2026-05-20T09:06:17.08+00:00
Florian Byliza 0 Reputation points
edited the question 2026-06-16T09:42:13.01+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

Deployment Failure for claude-sonnet-4-6 in Sweden Central

I am writing to request a technical investigation into a model deployment issue we are experiencing in the Sweden Central region. Confirmed Facts and Current Status: Quota Status: Our subscription was officially approved for a quota of 500 units (500,000…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

746 questions
asked 2026-06-08T06:02:20.54+00:00
苏辰 0 Reputation points
edited a comment 2026-06-16T09:38:07.36+00:00
SRILAKSHMI C 19,730 Reputation points Microsoft External Staff Moderator
1 answer

NOt able to access PII

I'm not able to access this link ///Personal information

Azure DevOps
asked 2026-06-16T08:04:38.7966667+00:00
Pellegrini, Laura 0 Reputation points
commented 2026-06-16T09:15:34.2033333+00:00
Siddhesh Desai 8,210 Reputation points Microsoft External Staff Moderator
1 answer

MFA Reset Required - Global Admin Locked Out (Microsoft Entra)

I have the same question with Chau An in a topic (https://learn.microsoft.com/en-us/answers/questions/5832321/mfa-reset-required-global-admin-locked-out-%28micros) Hello Microsoft Support Team, I have an urgent access issue with my administrator account.…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T15:21:34.7466667+00:00
Hoàng Tín 0 Reputation points
commented 2026-06-16T08:34:09.0166667+00:00
Juan M 0 Reputation points
1 answer

Published Agent Behaves Differently from Agent Test Environment

I am using Copilot Studio with a standard corporate account and am currently building an AI agent that integrates with SharePoint and Microsoft Teams. The agent is designed to provide information from SharePoint documents as well as knowledge, topics,…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-16T08:29:59.0733333+00:00
Hyeji (Claire) Park 20 Reputation points
answered 2026-06-16T08:30:52.9366667+00:00

AI answer

1 answer

MECM Primary Site Multiple in-console updates were started in parallel

Since then, "Updates and Servicing" is permanently greyed out.   Symptoms: Update states (196607 / 262146) reappear after restart No update is actively running Console remains locked We believe the in-console update orchestration state is…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,246 questions
asked 2026-06-12T11:17:23.6566667+00:00
Statz, Martin 0 Reputation points
edited the question 2026-06-16T08:07:58.17+00:00
SChalakov 10,861 Reputation points MVP Volunteer Moderator
1 answer

Microsoft Entra External ID EmailOtpSend Custom Authentication Extension Not Invoking API Endpoint

We are configuring a Microsoft Entra External ID custom authentication extension for the EmailOtpSend event. The target API is hosted behind Azure Application Gateway and is publicly reachable over HTTPS. Configuration summary: Tenant type: Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-06-13T05:27:15.5233333+00:00
Ashok Kumar Busi 1 Reputation point
commented 2026-06-16T07:54:25.44+00:00
Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator
1 answer

What is the maximum upper limit for Total number of objects per Entra External ID tenant?

According to https://learn.microsoft.com/en-us/entra/external-id/customers/reference-service-limits, Total number of objects (user accounts and applications) per tenant = 300,000. To increase this limit, I would need to contact Microsoft Support. Is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-06-15T01:25:24.2466667+00:00
Chong, Kum Wah 0 Reputation points
commented 2026-06-16T07:53:00.0466667+00:00
Shubham Sharma 17,925 Reputation points Microsoft External Staff Moderator
1 answer

Public Trust certificate profile fails to issue (Failed, blank subject), cannot create or delete

Hi, hoping someone from the Trusted Signing team can help, since this looks like a backend issue I can't fix myself. On my Artifact Signing account "heliosoftsigning" (subscription 2908bf7e-9847-4058-aa23-36cda7910ada, East US), every Public…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,261 questions
asked 2026-06-16T07:21:29.65+00:00
Jerry 0 Reputation points
answered 2026-06-16T07:21:45.6633333+00:00

AI answer

1 answer

Severe Front-end Bing Search Indexing / CDN Cache Deadlock on kingseal.cn (Affecting Ad Review)

Hi Microsoft Experts and Engineering Team, We are encountering a highly bizarre and severe technical deadlock with Bing Search indexing and front-end data synchronization for our domain: kingseal.cn. 1. The Technical Paradox (Backend OK vs. Frontend…

Bing | Search | Unexpected search results
asked 2026-06-16T07:18:05.7866667+00:00
yy t 0 Reputation points
answered 2026-06-16T07:18:44.09+00:00

AI answer

1 answer

Unable to receive AI Skills Fest certification voucher due to missing Exchange mailbox

I completed the Microsoft AI Skills Fest playlist and submitted the Certification Voucher Claim Form before the deadline using my Microsoft account ([@ghulammustafadsai.onmicrosoft.com]). After submission, I found that this account does not have an…

Community Center | Not monitored
asked 2026-06-16T06:56:44.7+00:00
Ghulam Mustafa 5 Reputation points
edited the question 2026-06-16T07:09:22.2533333+00:00
JuliaMarvin 22,445 Reputation points Volunteer Moderator
1 answer

How to fix: Cookie does not have secure attribue in HTTPS Cookie does not have an HTTPOnly Attribute

A security check of our website yielded the following results DetectionDetails: Cookie Vulnerabilities Found _uetsid = xxxd5405da111f19b0159219fe31461|pctccd|2|g6j|0|2343 Path = / Host = .xxxxx.com Cookie does not have secure attribue in HTTPS Cookie…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

441 questions
asked 2026-06-16T06:38:11.3866667+00:00
Florian Frei 0 Reputation points
answered 2026-06-16T06:38:35.2533333+00:00

AI answer

1 answer

Someone is trying to login

Every day for 10 to 20 times someone is trying to login my account. I get notification from authenticator so confirm number. What can I do to prevent that

Microsoft Security | Microsoft Authenticator
asked 2026-05-23T09:58:26.9166667+00:00
milan latkovic 5 Reputation points
commented 2026-06-16T06:32:06.37+00:00
Cody 0 Reputation points
1 answer

Declarative Copilot agent reloads and starts a new chat session when inserting data into Excel

Hello Team, I am experiencing an issue while using a Declarative Agent with Copilot in Excel. Issue Summary Whenever I use the Copilot agent to insert or write data into an Excel sheet, the agent unexpectedly reloads and starts a new chat session,…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-16T06:25:03.9766667+00:00
Patil, Tanisha 30 Reputation points
edited the question 2026-06-16T06:27:03.61+00:00
Patil, Tanisha 30 Reputation points
1 answer

My Teams Calendar and events are not showing up on my computer calendar. I use 365 .

My Outlook Calendar is only showing a local calendar and when I have a teams meeting it does not show on the calendar. I have done so much trouble shooting with add ons, etc. is anyone else having this issue. My email is an imap email and AI said this…

Microsoft Teams | Microsoft Teams Free | Calendar
asked 2026-06-16T05:33:40.2033333+00:00
Cori Galles 0 Reputation points
answered 2026-06-16T05:33:50.4266667+00:00

AI answer

1 answer

my second account has been hacked and can't get help

My second outlook email has been hacked; they changed my phone number and password. I'm constantly trying to get back in but the fill out form keeps denying me. How am I supposed to fill out my form if I cannot even get into my account to see who emails…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-16T05:31:38.12+00:00
k w 0 Reputation points
answered 2026-06-16T05:32:00.9933333+00:00

AI answer

1 answer

Where do I go in settings on roblox to find how to join multiplayer games.

I can't find where to go to privacy in settings on roblox, I have just set myself up and am not allowed to play multiplayer games because my settings prevent me to do so. Yet when I try to go to privacy, I can't find anything about 'let all friends…

Windows for home | Windows 11 | Gaming
asked 2026-06-16T03:50:56.24+00:00
Harley Adams 5 Reputation points
answered 2026-06-16T03:51:09.5+00:00

AI answer