Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,913 questions
1 answer
replace credit card payment method
I can't update/remove my old payment method card because it is attached to an expired Azure account. Please help
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-06-17T17:41:18.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 42%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
greg tatum
0
Reputation points
answered
2026-06-17T17:41:34.7566667+00:00
AI answer
1 answer
Youtube training videos
When I try to finish a playlist, the YouTube-based training modules do not get marked as completed, even after I watch them fully. Instead, I receive an error message. This happened previously during the AI Skills Fest as well — my learning progress…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,738 questions
asked
2026-06-17T14:38:21.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 60%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Swati Sharma
0
Reputation points
edited the question
2026-06-17T17:41:19.4933333+00:00
Gérard Oomens
131.3K
Reputation points
Volunteer Moderator
1 answer
Remote Azure DevOps MCP Server connection with Copilot Studio
Hi, just wondering if there is any new information/timeline regarding when the Remote Azure DevOps MCP server can be connected with Agents in Copilot Studio. I have added the link to this message. Thanks …
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,701 questions
asked
2026-06-17T17:27:42.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 1%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Michael Zayed
0
Reputation points
answered
2026-06-17T17:27:55.06+00:00
AI answer
1 answer
my live.co.uk email address is not receiving emails from a certain online retailer
I made a purchase form an online retailer, i received the goods a few days later but strangely never received any order confirmation or dispatch emails etc - i wanted to return some of the items and made a return request through the website return…
Windows for home | Other | Email and communications
3,848 questions
asked
2026-06-17T17:26:00.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 6%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
James Lamb
0
Reputation points
answered
2026-06-17T17:26:22.6966667+00:00
AI answer
1 answer
Authentication code
I don’t see the authentication code when open the authenticator , I need the code for z scaler
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,421 questions
asked
2026-06-17T17:16:58.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 28.000000000000004%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETI%3C/text%3E%3C/svg%3E)
Tawfik, Ingy Ramzy Sedik
0
Reputation points
answered
2026-06-17T17:17:10.4366667+00:00
AI answer
1 answer
How to access Lab content for the "Monitor your generative AI application" content/lesson
The lab redirection link for the "Monitor your generative AI application" is broken. Instead of redirecting learners to the lab page for that lesson, it redirects users to the Training page (https://learn.microsoft.com/en-us/training/). The…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,309 questions
asked
2026-06-17T17:13:07.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEI%3C/text%3E%3C/svg%3E)
Edidiong Ibokete
5
Reputation points
answered
2026-06-17T17:13:18.8133333+00:00
AI answer
1 answer
MS365 subscription triple charge
I was tripled charged for my MS365 subscription. Please correct this. Thank you. Larry Bernosky
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
4,913 questions
asked
2026-06-17T16:03:02.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Larry Bernosky
0
Reputation points
edited the question
2026-06-17T16:50:00.87+00:00
Caozhi Li
7,525
Reputation points
Volunteer Moderator
1 answer
Error Code 5000225: This tenant has been blocked due to inactivity.
I tried to login to azure account using my outlook id and getting this error. I might have used it earlier. I need to create a new account with the same id. I tried signing up as well. It went through all the credit card information page and in final…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-06-16T14:32:20.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Binil Prasad
0
Reputation points
commented
2026-06-17T16:47:41.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
AADSTS5000225: Tenant has been blocked due to inactivity
I am trying to delete my personal Microsoft account. I am blocked with: "You need to leave your work organization" The tenant linked to my account is: navadhanamoutlook.onmicrosoft.com Tenant ID: 28d64d6f-97ce-4984-8b9b-602ee2307b12 However,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-06-16T22:56:12.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nagaraju Avadhanam
0
Reputation points
commented
2026-06-17T16:45:07.79+00:00
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Follow-up Regarding Azure Credits Application Review
Hello Microsoft for Startups Support Team, I hope you are doing well. I attended Y Combinator Startup School India and received free Microsoft Azure credits. I redeemed the offer on June 13, 2026, and received a confirmation email stating that my…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,540 questions
asked
2026-06-17T16:36:32.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 57.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tarun Gangwar
0
Reputation points
answered
2026-06-17T16:37:39.4833333+00:00
AI answer
1 answer
Defender XDR Feature Request - Add startswith/endswith comparator to alert tuning rules
I had to set up a Defender XDR (specifically Defender for Endpoint) alert tuning rule today for a local repository mirror, which clones repositories to make them available to airgapped devices. Defender detects some of these as malware (such as…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
748 questions
asked
2026-06-17T16:06:35.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E1%3C/text%3E%3C/svg%3E)
14839895
0
Reputation points
answered
2026-06-17T16:06:53.9+00:00
AI answer
1 answer
cerificate download
how can i download my certificate of completed azure module
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,738 questions
asked
2026-06-17T14:44:04.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 25%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Shreyansh Kumar
5
Reputation points
edited the question
2026-06-17T15:32:12.62+00:00
TP
163.1K
Reputation points
Volunteer Moderator
1 answer
Resetting password for hotmail account impossible
I have 2 factor authentication set for my ******@hotmail.com account. I do not know what the password is anymore, my phone automatically lets me in. When I try to add the account to my new laptop, the verification process fails and it says to try…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,421 questions
asked
2026-06-17T15:29:38.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kent Lillig
0
Reputation points
answered
2026-06-17T15:29:54.82+00:00
AI answer
1 answer
How to add manual setup key in Authenticator
How can I add a manual setup key in Authenticator? Don’t see anyplace to do that in the app.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,421 questions
asked
2026-06-17T15:06:58.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 16%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Thomas, Mike
0
Reputation points
answered
2026-06-17T15:07:11.76+00:00
AI answer
1 answer
"AI Skills Fest AZ-900 voucher not received after completing playlist and claim form before June 12 deadline"
"I completed 100% of the AI Skills Fest learning playlist and submitted the voucher claim form before the June 12, 2026 deadline. As of June 17, 2026, I have not received my AZ-900 exam voucher via email (checked both inbox and spam folders). My…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,738 questions
asked
2026-06-17T12:59:59.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 11%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Antara Mishra
0
Reputation points
commented
2026-06-17T14:50:38.94+00:00
Michael Sucháček
141
Reputation points MVP
1 answer
How to add credit to teams skype
I transferred my Skype t0 teams, but have used the carried over credit. I can't see how to add credit.
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
437 questions
asked
2026-06-17T14:18:41.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 68%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Rikki Newman
0
Reputation points
answered
2026-06-17T14:18:53.8266667+00:00
AI answer
1 answer
Student ambassador program form re submitted
I had re-submitted the student ambassador form will I again receive the join discord sever mail?also will I be able to get contributer id ?also swags
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,738 questions
asked
2026-06-17T07:05:51.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 74%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Akshay Gowtam m l
5
Reputation points
edited the question
2026-06-17T14:06:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
1 answer
AI Skills Fest 2026 – Playlist Stuck at 92% (Tracking Error for MS-102 Exam)
Dear Support Team, I am writing to kindly request a manual review of my learning logs for the recent AI Skills Fest 2026 event. My skilling playlist tracking has become paused at 92% completion due to the technical video playback tracking glitches…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
284 questions
asked
2026-06-17T13:54:30.3833333+00:00
Kumar Pathinathan
20
Reputation points
answered
2026-06-17T13:54:43.37+00:00
AI answer
1 answer
Identity Verification Failed - Artifact Signing Account
Hi, Wondering if you have any suggestions on what to do when ID Verification fails. There seems to be two different things Organization ID Verification Individual ID Verification I tried to get a signing certificate for the organization. However…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,261 questions
asked
2026-06-17T13:00:08.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 71%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVN%3C/text%3E%3C/svg%3E)
Vasu Nagendra
0
Reputation points
answered
2026-06-17T13:00:22.0533333+00:00
AI answer
1 answer
i can't find a word document that i saved on my sharepoint
I need help recovering a Microsoft Word document that was saved on SharePoint. I believe the file may have been moved, deleted, or become inaccessible due to a SharePoint issue. Could you please help me locate or recover the document? I can provide the…
Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint Server | For business
A family of Microsoft on-premises document management and storage systems.
4,700 questions
asked
2026-06-17T12:42:14.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 32%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jood Aldokhail
0
Reputation points
commented
2026-06-17T12:50:23.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,865
Reputation points Microsoft External Staff
Moderator