Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,058 questions
1 answer
Concern about a device failure shortly after the subscription is purchased and installed.
If one of the devices used for the personal subscription fails and is replaced how does the subscription recognize the new device?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-06-18T22:47:08.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lonnie Reavis
0
Reputation points
answered
2026-06-18T22:47:17.0633333+00:00
AI answer
1 answer
desktop location access
how to turn off device location access on my desktop computer
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,419 questions
asked
2026-06-18T22:22:43.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 90%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Susan Hinds
0
Reputation points
answered
2026-06-18T22:22:57.6533333+00:00
AI answer
1 answer
undo changes made today
My daughter, who is usually really good with technology, made some changes today with my files, folders, pictures. Most of change regarding iCloud, and One Drive issues. Now all the access is kind of messed up. At least I'm having trouble finding…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,084 questions
asked
2026-06-18T22:09:11.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 72%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marilyn Stogsdill
20
Reputation points
answered
2026-06-18T22:09:30+00:00
AI answer
1 answer
"My Content" Sort
In Firefox: Whenever I attempt to sort My Content based on Updated it results in a Server Side error. There are no problems with sorting when any other Content category is selected. Practically dead using Safari, though. Both browsers are fully updated.
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
284 questions
asked
2026-06-18T21:43:06.5766667+00:00
Bob Jones AKA CyberTaz MVP
437.7K
Reputation points
answered
2026-06-18T21:43:20.8766667+00:00
AI answer
1 answer
Turning a cell yellow when the date is within 30 days of the value (date) of that cell
I have a column in Excel with the due date. I've already created a rule to turn the cell red if the due date goes past the cells value or due date. I would like to create another rule whereas the cell with the due date turns yellow when it's within 30…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,875 questions
asked
2026-06-18T21:20:19.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Patti
0
Reputation points
answered
2026-06-18T21:21:15.5166667+00:00
AI answer
1 answer
Third Party Cookies
How do I allow Third Party Cookies on Microsoft Edge?
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,620 questions
asked
2026-06-18T20:10:25.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 46%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carrie Co-Dyre
0
Reputation points
commented
2026-06-18T20:57:41.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
87,320
Reputation points
Independent Advisor
1 answer
I didn't get a badge post completing my Microsoft Exam (PL-900)
Hi Team, I have completed my PL-900 certification assessment and received a certificate for the same. But when I check on my profile, there's been no badge update for the same. Could anyone please guide me on it? Regards, Hardik
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,735 questions
asked
2026-06-18T18:38:56.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHJ%3C/text%3E%3C/svg%3E)
Hardik Joshi
0
Reputation points
commented
2026-06-18T20:36:37.6033333+00:00
Julian Sharp
42,946
Reputation points
1 answer
Unable to Login to Azure using personal account
I am trying to log into my personal Azure subscription. After the initial authentication, it asks for a code from Authenticator. The Authenticator app shows 8‑digit codes, but Azure expects 6‑digit codes - Push notifications never arrive - “Use another…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-06-18T16:34:29.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 66%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Hugh Nguyen
0
Reputation points
edited the question
2026-06-18T19:05:42.5066667+00:00
Raja Pothuraju
47,820
Reputation points Microsoft Employee
Moderator
1 answer
Intune Android Compliance Error 65001 Despite Assigned Policy
We have set up a device group in Entra for our Android single-app kiosks and assigned policies to that group. Each device is configuring correctly during setup. However, when reviewing the devices in Intune: In Devices > By Platform > Android,…
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
425 questions
asked
2026-06-18T18:50:23.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 56.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES5%3C/text%3E%3C/svg%3E)
SuzanneLarson-5000
0
Reputation points
answered
2026-06-18T18:50:36.4133333+00:00
AI answer
1 answer
Turn of AI summary in Word
Hello, I do not wish to have the AI summary of the current word document on my screen while working on the word document - i don't find this feature helpful...please advise how it can be removed. I googled how to do so and those settings are not present…
Microsoft Copilot | Other
2,116 questions
asked
2026-06-18T18:12:35.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 43%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ryann Schmidt
0
Reputation points
answered
2026-06-18T18:13:04.69+00:00
AI answer
1 answer
What is the recommended pattern for integrating Azure AI Agent with Copilot Studio so that the agent’s output can be used as variables inside topics?
I’m building a solution in Copilot Studio where a Copilot needs to call an Azure AI Agent for tasks such as web search, evidence retrieval, or structured reasoning. I am trying to understand the officially recommended architecture for: Sending input…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,700 questions
asked
2026-03-16T12:42:08.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Nicky Law
0
Reputation points
commented
2026-06-18T18:05:05.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Cory Shreffler
0
Reputation points
1 answer
What strategies can we use to drive stronger adoption and engagement with the Copilot agent across the team?
I have created a Copilot Agent within Copilot studio that a team of 135+ are using. The goal behind the agent is to answer FAQs from the team based on the knowledge articles within their SharePoint library. I am looking for a way to increase the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,700 questions
asked
2026-03-23T18:49:49.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Drew Brown
0
Reputation points
commented
2026-06-18T18:02:37.3233333+00:00
Cory Shreffler
0
Reputation points
1 answer
Custom domain verification failure
Domain appicsolutions.com was previously associated with another Entra tenant and cannot be verified in the new tenant despite a correct TXT record in place." #customDomain creation
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-06-18T17:26:57.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dharma Apparasu
0
Reputation points
commented
2026-06-18T17:57:24.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 76%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kartik Jangid
0
Reputation points
1 answer
Incorrect shipping address on my 365 subscription
My 365 subscription is billed annually in June and shows a billing address in a state where I no longer live resulting in a sales tax fI should not have. Last year I updated my preferred billing and shipping address to my current address on my account…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,058 questions
asked
2026-06-18T17:41:51.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 31%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Margaret Thompson
0
Reputation points
answered
2026-06-18T17:42:15.9133333+00:00
AI answer
1 answer
Hackathon Access Issue - AADSTS500200 Error for ******@gmail.com
Hi Support Team, I am participating in the Agents League Hackathon, but I am unable to log into the Innovation Studio platform. I keep receiving an identity tenant rejection error indicating my personal Microsoft account is not supported. Could you…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,735 questions
asked
2026-06-18T17:17:39.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 27%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Karthikeya
0
Reputation points
edited the question
2026-06-18T17:29:52.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix Error code: AADSTS5000225 in Azure Tenant
How to fix Error code: AADSTS5000225 in Azure Tenant
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,176 questions
asked
2026-06-17T18:25:03.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 42%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
greg tatum
0
Reputation points
commented
2026-06-18T17:24:09.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
43,915
Reputation points Microsoft External Staff
Moderator
1 answer
Multiple sign in requests yet no activity showing
Microsoft authenticator is showing multiple "new sign-in requests for your Microsoft account." daily that I ignore or deny, yet when I go to https://account.live.com/Activity it doesn't show any activity. Any idea what's going on?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,419 questions
asked
2026-06-18T17:11:29.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 56.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Robbieb
0
Reputation points
answered
2026-06-18T17:11:51.52+00:00
AI answer
1 answer
Problem with the Authenticator app
This happens every time I try to use Authenticator and there is apparently no way to make the message disappear unless I put some random number into the "Enter number" space. I have no idea where to find the "number shown to sign in"…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,419 questions
asked
2026-06-18T16:35:57.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
BarryJ64 Breen
0
Reputation points
answered
2026-06-18T16:36:09.95+00:00
AI answer
1 answer
I need to convert from government home use 365 to personal 365 I no longer have gov email access
I need to convert from government home use 365 to personal 365 I no longer have gov email access. what do I need to do to resolve this.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,307 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
1 answer
access skype credit
How do I access my Skype account credit on the computer in my house
Microsoft Teams | Microsoft Teams Free | Search
Microsoft Teams | Microsoft Teams Free | Search
Finding messages, files, and users using search tools in Microsoft Teams Free
20 questions
asked
2026-06-18T16:14:57.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 11%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jimbo NelsonBooths
0
Reputation points
answered
2026-06-18T16:15:06.98+00:00
AI answer