14,434 questions

Sort by: Updated
1 answer

TOC repeated problem after many suggestion - cannot generate an auto TOC-PLS HELP!!!

I have tried countless times to generation an automatic TOC, but I get unexplained codes, hyperlinks. I called microsoft twice. The 2nd person suggested to created a manual TOC with hyperlinks to the titles, but pages change as the TOC get longer. I…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-06-19T19:53:43.58+00:00
Debbie Bodo 0 Reputation points
commented 2026-06-19T20:01:26.75+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

how file a complaint

I have been insulted and disrespected by an employee of this company. I would appreciate information to contact Microsoft.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-06-19T16:44:04.05+00:00
Brenda Hemminger 0 Reputation points
edited a comment 2026-06-19T19:06:15.65+00:00
Don Varnau 19,915 Reputation points Volunteer Moderator
1 answer

How to Remove Account from Authenticator After Employment Separation

Hello, I am unable to remove an account from my Authenticator app after separating from my last employer. I have already completed the following steps: Removed the account from my Outlook and Teams apps. Removed the account from my Android settings.…

Microsoft Security | Microsoft Authenticator
asked 2026-06-19T18:55:07.5333333+00:00
Robyn 0 Reputation points
answered 2026-06-19T18:55:17.3666667+00:00

AI answer

1 answer

Azure Artifact Certificate Expiry

Hi Team, Based on our understanding from the meeting with last Support rep , it was mentioned that the certificate needs to be installed in the Trusted Publisher store only once. However, the certificate we are currently using for signing files expires…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,260 questions
asked 2026-06-15T12:42:31.29+00:00
Amit Rohatgi 0 Reputation points
commented 2026-06-19T18:45:49.2266667+00:00
Dawn-MSFT 80 Reputation points Microsoft Employee
1 answer

Not allowed.

Apparently I am not allowed to file a complaint. Customer service is questionable. In my opinion.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-19T17:35:51.8333333+00:00
Brenda Hemminger 0 Reputation points
answered 2026-06-19T17:39:28.85+00:00
Brenda Hemminger 0 Reputation points
1 answer

Excel help for Hyperlinks

I have an Excel workbook with over 200 sheets, and my first sheet is a summary page that totals all the amounts. I'm having trouble creating a hyperlink that links the cell name to the exact Excel sheet. For example, on my summary page, one of my cells…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-06-19T17:34:29.3033333+00:00
Michael Castorena 0 Reputation points
commented 2026-06-19T17:38:34.3566667+00:00
Michael Castorena 0 Reputation points
1 answer

filing a complaint and assistance with my focused email

focused email won't load, please help. I spoke with a rep, got no results and was disrespected and insulted.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-19T17:23:50.62+00:00
Brenda Hemminger 0 Reputation points
answered 2026-06-19T17:24:00.8866667+00:00

AI answer

1 answer

Purchase problem

I want to renovate my suscription to fortnite crew but it keeps saying "we're having problems proccesing your payment and we’d like to get it sorted out". I tried to do another purchase in the game but it show the same error. I checked my card…

Windows for home | Windows 11 | Microsoft Store
asked 2026-06-19T17:15:21.1566667+00:00
Poison Crow 5 Reputation points
answered 2026-06-19T17:15:44.6733333+00:00

AI answer

1 answer

Build 28120.2315 out to Canary/Exp. Channel

Live in Windows Update https://learn.microsoft.com/en-us/windows-insider/release-notes/experimental-26-h1/preview-build-28120-2315

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-06-19T17:01:42.7866667+00:00
CrazyKats 19,330 Reputation points Volunteer Moderator
edited the question 2026-06-19T17:09:11.97+00:00
CrazyKats 19,330 Reputation points Volunteer Moderator
1 answer

Don't see Copilot Icon in my MS Apps (Excel, Powerpoint, Word). there Only Autopilot and the Preview of the Copilot for Finance in Excel only

There is no Copilot Icon in my MS Apps (Excel, Powerpoint, Word). I can only see the Autopilot icon and, just in Excel, the Preview of the Copilot for Finance

Microsoft Copilot | Other
asked 2026-06-19T16:31:23.1966667+00:00
ProAprendeMX 0 Reputation points
commented 2026-06-19T16:38:21.2566667+00:00
ProAprendeMX 0 Reputation points
1 answer

How to view a certificate for completed course-GH-300?

Hi, I have completed GH-300 Co-pilot course and attempted assessment .I have passed the certification, but i didn't received certification. Please help

Community Center | Not monitored
asked 2026-04-06T17:32:11.42+00:00
Katla, Sathvika 0 Reputation points
commented 2026-06-19T16:26:06.52+00:00
Rajasheker Reddy Guda 0 Reputation points
1 answer

Unable to Remove Personal Synced Contacts from Microsoft Teams People List

My personal phone contacts were accidentally synced to Microsoft Teams. I have already: Disabled contact sync in Teams Removed contact permission from my iPhone Verified that Outlook Contacts are empty Verified that Address Book is empty More than 24…

Microsoft Teams | Microsoft Teams Free | Contacts | Other
asked 2026-06-19T16:22:04.14+00:00
Harshil Krazio 0 Reputation points
answered 2026-06-19T16:22:19.0066667+00:00

AI answer

1 answer

cannot see reschedule exam

i see receive email my exam is automatically reschedule 30 days later, but i dont see it at certifacte tab ? how can i reschedule it ?

Community Center | Not monitored
asked 2026-06-02T05:46:53.9+00:00
Nhan Tran Vi 0 Reputation points
commented 2026-06-19T15:44:39.72+00:00
Dhanaraj Raj, Preethy 0 Reputation points
1 answer

Shared Outlook Calendar has disappeared

There is already a long thread about this. OK, with a lot of diligence and wasted time the problem can be fixed. See the AI in the thread. But the problem was created by Microsoft changing how shared calendars are synced. They gave no warning. They…

Outlook | Web | Outlook.com | Calendar
asked 2026-06-19T15:41:46.5033333+00:00
John Tanzer 110 Reputation points
answered 2026-06-19T15:42:01.83+00:00

AI answer

1 answer

I am not purchasing an invoice. how to get it ?

I am not purchasing an invoice. how to get it? i have booked exam but not revived I am not purchasing an invoice. how to get it?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-19T14:58:12.3933333+00:00
Kadiri Naresh 0 Reputation points
answered 2026-06-19T14:58:25.6633333+00:00

AI answer

1 answer

How to remove small box with "Minimize"

I've had the issue happen a few times and the only fix was to restart my pc. Dug in a little deeper and the question in the forum didn't have an answer, and I found a fix that finally worked. Hover your mouse over the 'Minimize' box and then press Alt +…

Windows for home | Windows 11 | Display and graphics
asked 2026-06-19T14:53:04.1066667+00:00
Rick H 0 Reputation points
answered 2026-06-19T14:53:12.78+00:00

AI answer

1 answer

Downloads to WSUS not working in my MECM system with Software Update Point

I'm having a problem with a SUP in MECM. I have installed a brand new instance on a standalone primary server. All the diagnostics suggest that WSUS is communicating with Microsoft and with the SUP. However when I try to synchronise using SUP the…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,246 questions
asked 2026-06-19T14:16:05.47+00:00
Keith Craig 0 Reputation points
answered 2026-06-19T14:16:45.6433333+00:00

AI answer

1 answer

addressing unauthorized login attempts

I am seeing attempts to login to my account. I change the primary login email and removed the old primary email from the list of allowed emails. But, still, when logging in the authenticator reports the login email as the previous primary email rather…

Microsoft Security | Microsoft Authenticator
asked 2026-06-19T14:10:59.6366667+00:00
ATE Coder 0 Reputation points
answered 2026-06-19T14:11:13.9466667+00:00

AI answer

1 answer

Request to Retrieve Historical Microsoft Certification Records (1999–2008)

Hello, I would like assistance locating and recovering my historical Microsoft certification exam records completed between approximately 1999 and 2008. Unfortunately, these records do not appear in my current Microsoft Certification Dashboard, and I…

Community Center | Not monitored
asked 2026-06-19T13:34:10.3+00:00
Brian Finnegan 0 Reputation points
edited the question 2026-06-19T13:41:00.1733333+00:00
Caozhi Li 7,525 Reputation points Volunteer Moderator
1 answer

Insertion de numéros de page sur mon PC

Il m'est impossible d'insérer des numéros de page sur mon PC, on ne me donne accès à aucun modèle.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-06-19T13:25:44.05+00:00
Michel Forget 0 Reputation points
answered 2026-06-19T13:25:55.0566667+00:00

AI answer