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Create a new contact group is grayed out in standalone Office Pro 2021

I have Microsoft Office Professional 2021. I am trying to create a new contact group, but the option is grayed out. It's for personal use and I am the administrator. It has been activated and everything else works. How can I fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-01-30T18:32:43.83+00:00
Carla Thomason 0 Reputation points
edited a comment 2026-02-11T22:07:04.1066667+00:00
Hornblower409 16,075 Reputation points
1 answer

WHY is Hotmail only letting junk into my inbox and basically nothing else

My Hotmail account has been on the fritz since mid day Monday 2/11. YES I have tried, reloading it on phone, resetting password, checking storage, re-sorting and testing. My mom is having the same issue, so something is up in metro west Boston. I cannot…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-02-11T21:34:46.4033333+00:00
vh 5 Reputation points
answered 2026-02-11T21:34:57.24+00:00

AI answer

1 answer

Microsoft Defender for Office 365

MY ACCOUNT WAS BLOCKED DUE TO SUSPICIOUS PATTERN DETECTED . PASSWORD CHANGED. HACKED EMAILS WERE SENT TO OFFICERS REQUESTING FALSE PAYMENTS DUE. CAN RECIEVE BUT BUT NOT SEND OUT

Microsoft 365 and Office | Microsoft 365 Defender | Other | MacOS
asked 2026-02-11T21:29:35.8833333+00:00
Michael Graham 5 Reputation points
answered 2026-02-11T21:29:45.9333333+00:00

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1 answer

I am trying to add an email to outlook but I am getting the error invalid credentials extended error

I had my email in Outlook and I changed my password last week and it was working but suddenly it stopped working. I could no longer send and receive emails. I had to remove the account and tried adding it back but I get the error 'Invalid credentials…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-02-11T20:59:45.8266667+00:00
Ray Johnson 0 Reputation points
answered 2026-02-11T21:00:21+00:00

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1 answer

My authenticator app needs me to authenticate my Microsoft Word account through my authentication app. How can I authenticate while I’m in the app? I have a new device and I’m unable to authenticate through the app and I do not have an option to authentic

I have recently got a new device and I’m trying to use the authenticator app, but it is asking me to verify my Microsoft account for a code to which I’m supposed to be receiving through the authenticator app. Problem is it is not showing up and cannot…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T18:39:44.2+00:00
Stephanie Perez 0 Reputation points
answered 2026-02-11T18:39:54.45+00:00

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1 answer

Windows srv 2022 NPS policies random behaviour

Trying for 2 days to setup Azure NPS extension to work, managed to achieve successful connections using microsoft authenticator. I wanted PFSense(OVPN) through radius to authenticate users. The problem is that i have more than one instances. So when i…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T18:34:48.63+00:00
GS 45 Reputation points
answered 2026-02-11T18:35:02.4133333+00:00

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1 answer

How to disable Power BI subscription via Power BI API?

I am trying to disable a power bi subscription via API in a logic app. I am able to retrieve the subscription ID with an API call, but when I try to disable I get a 404 not found error. The only documentation I can find on this in Microsoft is: POST…

Azure Logic Apps
Azure Logic Apps

An Azure service that automates the access and use of data across clouds without writing code.

3,844 questions
asked 2026-01-13T19:03:59.6733333+00:00
Adelle 0 Reputation points
commented 2026-02-11T18:31:30.5333333+00:00
Adelle 0 Reputation points
1 answer

Azure account locked

Hello, I haven't been in my azure account for some time now. But it is locked when I tried to login. Please help to reset the account for me. Thanks Sirisha

Community Center | Not monitored
asked 2026-02-08T20:05:35.93+00:00
Sirisha Modukuru Akella 0 Reputation points
edited the question 2026-02-11T18:17:12.1266667+00:00
Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator
1 answer

I didn't get my Linkedln premium 12 month free even after signing up for Microsoft 365

It's almost 8 days and I haven't got the Linkedln link? I have signed up when it asked me my school account. If u clearly wanna just make users get sign up for Microsoft 365 and don't wanted to give Linkedln for free then fine I will just cancel it

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-02-11T18:15:00.92+00:00
Raj Lalith Challa 30 Reputation points
answered 2026-02-11T18:15:07.27+00:00

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1 answer

Deleting Browsing Data

How can I delete Browsing Data safely without items on my Task Bar being deleted.

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-02-11T18:12:43.7266667+00:00
Gerald King 0 Reputation points
answered 2026-02-11T18:13:25.02+00:00

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1 answer

Wie bekomme ich Kontakt zum Microsoft Partner Center API um eine Abbuchung nachzuvollziehen

hotline für Microsoft Partner Center API kontaktieren um eine Transaktion nachzuvollziehen

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

789 questions
asked 2026-02-11T18:10:09.2466667+00:00
Hubert Stadler 20 Reputation points
answered 2026-02-11T18:10:17.4833333+00:00

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1 answer

word becomes unresponsive every few minutes

Word becomes unresponsive every few minutes. Contacted Microsoft support a couple of months ago. The agent had me reinstall office. It worked for a while but the "unresponsive" pauses are reoccurring.... Have "repaired" the app,…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-02-10T19:21:50.1333333+00:00
Jeffrey Mark 0 Reputation points
commented 2026-02-11T17:29:21.5033333+00:00
Charles Kenyon 171.2K Reputation points Volunteer Moderator
1 answer

Security feels personal than preventative

I having trouble getting in my email address so I made a new one. I signed in a few moments ago. Tell me why MICROSOFT SECURITY THINKS I AM A BOT? Your security is anti human or something

Microsoft Security | Microsoft Identity Manager
asked 2026-02-11T17:20:31.5133333+00:00
Rafael Gumbs (Snoop) 5 Reputation points
answered 2026-02-11T17:20:41.5333333+00:00

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1 answer

365 ACCOUNT PAID IN FULL BUT SHOWING AS EXPIRED

I paid my full microsoft yearly 365 subscriptiion renewal on the 3rd of March 2025, £104.99 I started recieving email reminders that my account was due to expire on the 22nd of Jun. I emailed Microsoft to ask what was going on. I got no reply and my…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-02-11T17:18:07.5733333+00:00
Charlie Young 0 Reputation points
answered 2026-02-11T17:18:18.5633333+00:00

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1 answer

bad pool caller zt9101d drive sys

I just wanted to post my fix because the other threads are locked. I am using a wifi usb antenna. Computer turned on, but never reached desktop, looking to update, or look for solutions for startup breakdown. After connecting an ethernet cable,…

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-11T16:58:26.7966667+00:00
Enk 0 Reputation points
answered 2026-02-11T16:59:09.79+00:00

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1 answer

I've spent 2 week trying to get IMAP to work on outlook, which has just stopped working..what are Microsoft doing to fix this issue

I've been asking Microsoft help to help fix IMAP issues in my outlook. I've had 2 case number over 2 weeks now but Microsoft are not helping to resolve the issue. I pay for 365 and it's not working properly.... someone please help me!!!!!

Microsoft 365 and Office | Other
asked 2026-02-11T14:47:45.95+00:00
Declan Fallon 0 Reputation points
commented 2026-02-11T16:56:39.5266667+00:00
Bulldog 4,740 Reputation points
1 answer

Why did microsoft override my version

I bought the 24 version of microsoft for my personal computer to use for school. The school uses microsoft 365 for their email and things. Why is it that miscrosoft overrode my version on my laptop to the point where I can't use my version anymore. So,…

Microsoft 365 and Office | Microsoft To Do | Other
asked 2026-02-11T16:43:41.8166667+00:00
Meinert, Rosemary 0 Reputation points
answered 2026-02-11T16:43:52.27+00:00

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1 answer

I have an issue with the microsoft authenticator login into my rockstar games account

From the start I downloaded microsoft authenticator clicked the x button signed into my account but then after a couple of days I got little bit annoyed with it so I deleted it couple off days later I tried signing in to rockstar games but it needed the…

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T16:33:09.6633333+00:00
Oliver Ashton 0 Reputation points
answered 2026-02-11T16:33:20.4866667+00:00

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1 answer

Microsoft authenticator not receiving codes

I cannot log in to any of my Office 365 applications. I see the codes, but I am unable to input them into the authenticator app.

Microsoft Security | Microsoft Authenticator
asked 2026-02-11T16:30:29.9766667+00:00
Olivia Jaffry 5 Reputation points
answered 2026-02-11T16:30:43.94+00:00

AI answer

1 answer

Why winword.exe spawning iexplore.exe event though Internet explorer is retired?

Hi Everyone, I have recently observed a scenario where winword.exe is spawning iexplore.exe. However, Microsoft officially retired the Internet explorer desktop application in 2022. During investigation, I found the following command line, which appear…

Microsoft Security | Microsoft Defender | Other
asked 2026-02-11T16:26:27.6833333+00:00
Hari 0 Reputation points
answered 2026-02-11T16:26:41.8933333+00:00

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