Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
1 answer
Help with log in
I need to get into my authenticator account, but it’s tied to my old phone number that I no longer have access to and I can’t login at all to change it
Microsoft Security | Microsoft Identity Manager
asked
2026-02-25T18:56:30.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 48%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Murphy
0
Reputation points
answered
2026-02-25T18:56:40.6766667+00:00
AI answer
1 answer
Reset Microsoft Authenticator mfa
I need to reset the profile for my Authenticator application. I cannot authenticate
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T18:40:46.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 71%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Guy Spencer, New York
0
Reputation points
answered
2026-02-25T18:40:58.0466667+00:00
AI answer
1 answer
If then statement
I need to add % to a dollar amount based on the year before. How do I do an if statement. Example: if 2026=$25,891,151 and i want to add 3.26% for 2027.What if 2026 is 0, how do I keep 2027 as is. If then statement?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,038 questions
asked
2026-02-25T18:27:02.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Niki M Hiles
0
Reputation points
commented
2026-02-25T18:34:49.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Where is my spam or bulk email going in New Outlook?
I have a new Windows 11 PC and Microsoft 365 Personal and New Outlook. In my old Outlook 2016, the Spam email from my Yahoo Mail Account went into a Bulk folder in Outlook 2016. In my New Outlook I have a Bulk folder but it is always empty. The Spam…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,094 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
1 answer
get paid money against my account so not double billed
I have tried to 4 6 days to get help on 2/23 I paid $99.99 for MS 365 - got email it will again be taken out 3/2 cleared bank Frost $108.24 on 2/23 Please help me - 4 4 months every time I am billed I was double…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-02-25T18:06:53.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jane Brundage
0
Reputation points
commented
2026-02-25T18:07:48.1933333+00:00
Jane Brundage
0
Reputation points
1 answer
Copilot Toggle Work or Web
Does the Copilot Work and Copilot Web toggle offer the same security as it relates to typing prompts and loading documents with sensitive information
Microsoft Copilot | Other
2,208 questions
asked
2025-11-06T11:32:21.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 48%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tina Jones
0
Reputation points
edited a comment
2026-02-25T17:52:54.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 64%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Josiah Shaver
0
Reputation points
1 answer
Legal information verification
We have submitted the legal information verification several weeks ago, but it has not been approved yet? How should I handle this? Please give us some suggestions.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,593 questions
asked
2026-02-25T17:22:15.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 60%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
SERGII NAIDON
0
Reputation points
answered
2026-02-25T17:22:26.2133333+00:00
AI answer
1 answer
Charged twice for subscription
I was charged $129.99 on 4/25/2025 and $99.99 on 5/21/2025. The first amount is correct. Please refund the $99.99. Thanks.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-02-25T17:10:00.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 5%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWO%3C/text%3E%3C/svg%3E)
William OConnor
0
Reputation points
answered
2026-02-25T17:10:10.8833333+00:00
AI answer
1 answer
Analyst Agent Challenge
I do not have access to Analyst or Agent when I log into the M365copilot.com website. It takes me to m365.cloud.microsoft and ask me to pay for an upgraded plan. How can I complete the spring skill challenge exercise without paying for an upgraded plan?
Microsoft Copilot | Other
2,208 questions
asked
2026-02-25T17:02:18.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kimberly Shaw
0
Reputation points
answered
2026-02-25T17:02:31+00:00
AI answer
1 answer
How will show my all certificates
My certificates are not shown here please ho help me
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,099 questions
asked
2026-02-25T12:46:12.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 43%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMU%3C/text%3E%3C/svg%3E)
Muhammad UMAR
20
Reputation points
commented
2026-02-25T17:01:02.4233333+00:00
Julian Sharp
44,031
Reputation points
1 answer
I cannot log into an old computer
I have forgotten my login password for an old computer. I can reset the password using the "forgot my password "steps on the old computer (in conjunction with a newer computer) but my old computer still won't let me login with the new…
Windows for home | Windows 10 | Security and privacy
17,581 questions
asked
2026-02-25T16:57:09.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 21%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vincent Brown
0
Reputation points
answered
2026-02-25T16:57:50.1766667+00:00
AI answer
1 answer
I am unable to login with my email/username. I need to change the payment method.
I am unable to login with my email/ username. Yesterday I changed my email from ******@blomand.net to ******@benlomand.net. I also changed my payment method because I have a new credit card. Today I can't log in at all to pay.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-02-25T16:56:08.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKF%3C/text%3E%3C/svg%3E)
Kim Fults
0
Reputation points
answered
2026-02-25T16:56:16.0566667+00:00
AI answer
1 answer
I cannot set up my device in Microsoft Company Portal after the HyperOS update
I have reset my work apps on my phone. When I tried to reinstall them, I cannot set up and register my device again in the Microsoft Intune Company Portal after I have updated my HyperOS. I cannot access all my work apps.
Microsoft Security | Intune | Enrollment
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
1,630 questions
asked
2026-02-25T15:30:46.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 69%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Julie Talaboc
0
Reputation points
edited the question
2026-02-25T15:37:19.6366667+00:00
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Office 365 typing very slow
New Windows 11 HP laptop. During setup Office 365 downloaded automatically due to installing on previous laptop. Typing is very slow in Word and Excel as well as backspacing. For example when typing two letters or numbers together such as…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,237 questions
asked
2026-02-23T23:48:36.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 10%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Mark Zieno
0
Reputation points
commented
2026-02-25T15:33:56.6466667+00:00
Mark Zieno
0
Reputation points
1 answer
Copilot not generating useable download links
Experiencing an issue with Copilot where when creating spreadsheets and documents, Copilot is not able to provide a working download link.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,757 questions
asked
2026-02-14T20:42:24.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 72%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Amien Whealton
30
Reputation points
commented
2026-02-25T15:16:12.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 76%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jeff Stevens
0
Reputation points
1 answer
Authenticator registered in old phone not working in new Phone
I had registered authenticator in my old phone, now in my new phone I am not getting the codes. Help me fix this problem.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T14:37:05.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 73%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVE%3C/text%3E%3C/svg%3E)
VISHAL EKKA
0
Reputation points
answered
2026-02-25T14:37:20.75+00:00
AI answer
1 answer
Authenticator not working and can't login to my emails without it!
Hello, I think I am going to go a little crazy soon.... My authenticator isn't working and I can't login to my emails without it! I am going round in circles - email is asking for an authenticator code and authenticator is asking me for my email - which…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,536 questions
asked
2026-02-25T13:49:51.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 36%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kelly Tebbs
0
Reputation points
edited the question
2026-02-25T14:15:50.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,840
Reputation points Microsoft External Staff
Moderator
1 answer
Need to change the Candidate name as per Govt Id
After changed the name as per Govt Id, still is not updated And it is showing like-Your legal name change request will require further review. Please contact Credential Support to modify your legal name.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,757 questions
asked
2026-02-25T12:58:57.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-02-25T13:45:42.5866667+00:00
Gérard Oomens
132.4K
Reputation points
Volunteer Moderator
1 answer
808 – ZtdDeviceAssignedToOtherTenant
i need to connect with Microsoft support team to degrade with autopilot from intune
Microsoft Security | Intune | Other
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
5,659 questions
asked
2026-02-25T11:53:38.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Narayana, Allampuri V
0
Reputation points
edited the question
2026-02-25T13:19:32.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,865
Reputation points Microsoft External Staff
Moderator
1 answer
Cannot log in normally on Redmi note 12 Turbo
Dear Microsoft support team, I'm currently using Redmi note 12 Turbo running on Hyper OS 3.0.1.0. I have tried to sign in one of your apps but after filling my email address, there was not any content on the screen but three links at the bottom, which…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,757 questions
asked
2026-02-25T13:07:36.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 59%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kiệt Trần Tuấn
0
Reputation points
answered
2026-02-25T13:07:49.1866667+00:00
AI answer