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Unknown Expired Credit Card on My Account

Hello, I noticed a MasterCard ending in 1997 on my Microsoft account. I don’t recognize this card and it is not mine. It is showing as expired, but I cannot remove it from my account. I don’t have any Azure subscription or other services linked to this…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-06T08:41:57.8566667+00:00
georgina sioka 0 Reputation points
answered 2026-03-06T08:42:10.5366667+00:00

AI answer

1 answer

class teams for teaching and learning- 1 module left - how can i find it?

I am not able to complete the course of "CLass teams for teaching and Learning" It is showing 3 out 4 modules completed. I can't find the 4th module to complete this course. Please help. This question is related to the following Learning…

Community Center | Not monitored
asked 2026-03-06T06:37:25.2866667+00:00
Abigail Sneha 0 Reputation points
edited the question 2026-03-06T08:39:17.38+00:00
Daniel-Vo 6,450 Reputation points Microsoft External Staff Moderator
1 answer

I cannot find a record of my MCSE certification

I cannot find a record of my MCSE certification - I have a different last name now My certification is old 2001(?) The name it is under is my former married name of Eileen Beverly Le Jambre, My maiden name is: Eileen Beverly Lujan My current married…

Community Center | Not monitored
asked 2026-03-06T06:49:24.5766667+00:00
Eileen Cook 0 Reputation points
edited the question 2026-03-06T08:11:54.95+00:00
JuliaMarvin 22,910 Reputation points Volunteer Moderator
1 answer

Can no longer add text to a photo

I started using Microsoft Designer in January 2026 on my home computer which is Windows 10. I am scanning photos and adding text to them. It was working just fine until March 4, 2026. Now when I try to add text the text box disappears. I have also…

Windows for home | Windows 10 | Apps
asked 2026-03-05T17:34:29.75+00:00
Marsha Davey 0 Reputation points
edited a comment 2026-03-06T07:36:25.56+00:00
Max Di Paolo 0 Reputation points
1 answer

I’m having trouble forcing the prompt to save the dataframe as an assistants_output object.

Hi, I’m trying to build an assistant that, given a dataset, performs a series of operations. After these operations, I obtain a dataframe, typically with two columns, that I want to save and retrieve later using its ID. However, I can’t seem to “force”…

Azure AI Personalizer
Azure AI Personalizer

An Azure artificial intelligence service that enables applications to personalize user experiences by learning from collective real-time user behavior.

42 questions
asked 2026-01-16T11:09:36.2666667+00:00
cz 0 Reputation points
commented 2026-03-06T06:41:34.43+00:00
Manas R Mohanty 17,270 Reputation points Moderator
1 answer

Error when creating compute instance

I am trying to create a compute instance, but keep receiving the message The specified Azure ML Compute Instance andrewnam1 setup failed with error "Failed to mount storage. Details - Hint:Miss required permission Storage File Data Privileged…

Azure Machine Learning
Azure Machine Learning

An Azure machine learning service for building and deploying models.

3,694 questions
asked 2026-01-16T22:11:37.5833333+00:00
Andrew Nam 0 Reputation points Microsoft Employee
commented 2026-03-06T05:57:23.5+00:00
SRILAKSHMI C 19,735 Reputation points Microsoft External Staff Moderator
1 answer

microsoft excel import text file template

I used the Text Import Wizard to create an excel document from a text file. My data does not have nice commas, semicolons, tabs, or spaces. My data is a fixed width. My data is by the columns like 5, 10, 12, 14, 20 column. It takes a long time to set the…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-03-05T19:27:15.77+00:00
phoenix 0 Reputation points
commented 2026-03-06T05:01:15.55+00:00
riny 21,520 Reputation points Volunteer Moderator
1 answer

i paid my subscription but after a whole week no space. Please help

i paid my subscription but after a whole week no space. Please help

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-06T04:52:00.77+00:00
Andrew Mualuko 0 Reputation points
answered 2026-03-06T04:52:15.15+00:00

AI answer

1 answer

remove Yandex again

the latest update has slammed me with the Yandex search engine and my previous ways are not available . Its on Edge following the steps do not work for selection of search engines because the are no searches available Chrome is working ok

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-03-06T04:49:11.5966667+00:00
Wendy Morrell 0 Reputation points
answered 2026-03-06T04:49:22.4233333+00:00

AI answer

1 answer

Locked out of Outlook account due to 2FA verification loop

I am locked out of my personal Outlook account. I have 2FA enabled, but when I attempt to reset the password: The first verification step works (recovery email) The second verification step requires SMS verification All the options for the second…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-03-06T03:44:24.6766667+00:00
John Yin 0 Reputation points
commented 2026-03-06T03:49:24.5866667+00:00
John Yin 0 Reputation points
1 answer

GH-300 GitHub Copilot certification is not uploaded in my Microsoft profile

Hi Team, I have already completed the GH-300 Github Copilot last night and below are the exam details for the same. But I am still not seeing the certification updated in my profile. Could you please assist me on the same. Appointment Details: Order…

Microsoft Copilot | Other
asked 2026-03-06T03:47:50.1+00:00
Sandip Chowdhury 5 Reputation points
answered 2026-03-06T03:47:58.6333333+00:00

AI answer

1 answer

If I selected business as a way to use my Microsoft account, how can I remove that?

I think I selected business when accessing my Microsoft Account after a reboot. Mine is a home account, not a business account. Can this be set right?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-06T03:36:49.37+00:00
Sandra Jones 0 Reputation points
answered 2026-03-06T03:37:01.3433333+00:00

AI answer

1 answer

i cannot print from Word on Apple Mac desktop upgraded to tahoe

upgraded mac to Tahoe OS and can’t print from Word

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-06T03:35:36.77+00:00
Irene Lorbergs 0 Reputation points
answered 2026-03-06T03:35:52.89+00:00

AI answer

1 answer

How do I give powerpoint on safari access to my microphone and camera?

I am trying to use the Presenter Coach feature, but I cannot because it says it doesn't have access to my microphone or camera.

Microsoft 365 and Office | PowerPoint | Other | Other
asked 2026-03-06T03:29:57.0066667+00:00
Patterson, Hattie 0 Reputation points
answered 2026-03-06T03:30:08.4266667+00:00

AI answer

1 answer

microsofr rewards league of legend

Hi big team i wonder when microsoft RP will come back ?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,427 questions
asked 2026-03-06T03:07:16.43+00:00
ELSAYED REDWAN 0 Reputation points
answered 2026-03-06T03:07:26.4966667+00:00

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1 answer

Microsoft Teams Free – Support Contact Flow Loops to Help Page / Possible Account Reactivation Issue

Hi, I’m using Microsoft Teams Free with my personal Microsoft account(s). I have two separate Teams accounts linked to two different email addresses — one has remained active, and the other appears to have been deactivated due to inactivity and recently…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-03-05T16:13:34.6266667+00:00
Gareth Rowlands 0 Reputation points
edited the question 2026-03-06T03:00:00.5033333+00:00
Ian-T 12,830 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Family Safety.

Hello, I Am Writing About Microsoft Family Safety Because, It is a Setting that Keeps Blocking my Computer Screen, and i would like to know how to get rid of it.

Windows for home | Windows 11 | Settings
asked 2026-03-06T02:40:37.06+00:00
Gabriel Huneeus 0 Reputation points
answered 2026-03-06T02:41:06.7833333+00:00

AI answer

1 answer

Upgrading subscription charges

Today I upgraded from MS personal to MS family. My billing information is now showing full charges for both subscriptions. Can you please confirm that I will only be charged for the upgraded subscription? Thanks

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-06T02:11:15.08+00:00
Paul Kiem 0 Reputation points
answered 2026-03-06T02:11:25.99+00:00

AI answer

1 answer

Authenticator app

I had the authenticator app with a few accounts set up on it. Samsung reset my phone back to factory settings and now when I log into the app none of my accounts are on there. To get logged into things like Facebook and emails it is asking for a code but…

Microsoft Security | Microsoft Authenticator
asked 2026-03-05T23:13:07.5033333+00:00
Anonymous
edited the question 2026-03-06T01:57:05.5233333+00:00
Ian-T 12,830 Reputation points Microsoft External Staff Moderator
1 answer

How to switch different tenant of the HoloLens 2 device

My company B carved out from orgnization A, has become a new legal entity, we are currently in the new tenant B on our Azure Intune, we have created a new functional account to sign into the hololens 2 device, but it appears that the the device you are…

Microsoft Security | Intune | Enrollment
asked 2026-03-06T01:51:40.4166667+00:00
Damon ZHU 0 Reputation points
commented 2026-03-06T01:56:10.4166667+00:00
Damon ZHU 0 Reputation points