Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,143 questions
1 answer
Unknown Expired Credit Card on My Account
Hello, I noticed a MasterCard ending in 1997 on my Microsoft account. I don’t recognize this card and it is not mine. It is showing as expired, but I cannot remove it from my account. I don’t have any Azure subscription or other services linked to this…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-03-06T08:41:57.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
georgina sioka
0
Reputation points
answered
2026-03-06T08:42:10.5366667+00:00
AI answer
1 answer
class teams for teaching and learning- 1 module left - how can i find it?
I am not able to complete the course of "CLass teams for teaching and Learning" It is showing 3 out 4 modules completed. I can't find the 4th module to complete this course. Please help. This question is related to the following Learning…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,066 questions
asked
2026-03-06T06:37:25.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 97%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abigail Sneha
0
Reputation points
edited the question
2026-03-06T08:39:17.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,450
Reputation points Microsoft External Staff
Moderator
1 answer
I cannot find a record of my MCSE certification
I cannot find a record of my MCSE certification - I have a different last name now My certification is old 2001(?) The name it is under is my former married name of Eileen Beverly Le Jambre, My maiden name is: Eileen Beverly Lujan My current married…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,066 questions
asked
2026-03-06T06:49:24.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Eileen Cook
0
Reputation points
edited the question
2026-03-06T08:11:54.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,910
Reputation points
Volunteer Moderator
1 answer
Can no longer add text to a photo
I started using Microsoft Designer in January 2026 on my home computer which is Windows 10. I am scanning photos and adding text to them. It was working just fine until March 4, 2026. Now when I try to add text the text box disappears. I have also…
Windows for home | Windows 10 | Apps
417 questions
asked
2026-03-05T17:34:29.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 53%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Marsha Davey
0
Reputation points
edited a comment
2026-03-06T07:36:25.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Max Di Paolo
0
Reputation points
1 answer
I’m having trouble forcing the prompt to save the dataframe as an assistants_output object.
Hi, I’m trying to build an assistant that, given a dataset, performs a series of operations. After these operations, I obtain a dataframe, typically with two columns, that I want to save and retrieve later using its ID. However, I can’t seem to “force”…
Azure AI Personalizer
Azure AI Personalizer
An Azure artificial intelligence service that enables applications to personalize user experiences by learning from collective real-time user behavior.
42 questions
asked
2026-01-16T11:09:36.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
cz
0
Reputation points
commented
2026-03-06T06:41:34.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Manas R Mohanty
17,270
Reputation points
Moderator
1 answer
Error when creating compute instance
I am trying to create a compute instance, but keep receiving the message The specified Azure ML Compute Instance andrewnam1 setup failed with error "Failed to mount storage. Details - Hint:Miss required permission Storage File Data Privileged…
Azure Machine Learning
Azure Machine Learning
An Azure machine learning service for building and deploying models.
3,694 questions
asked
2026-01-16T22:11:37.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 92%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andrew Nam
0
Reputation points Microsoft Employee
commented
2026-03-06T05:57:23.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 16%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SRILAKSHMI C
19,735
Reputation points Microsoft External Staff
Moderator
1 answer
microsoft excel import text file template
I used the Text Import Wizard to create an excel document from a text file. My data does not have nice commas, semicolons, tabs, or spaces. My data is a fixed width. My data is by the columns like 5, 10, 12, 14, 20 column. It takes a long time to set the…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,725 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 65%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
i paid my subscription but after a whole week no space. Please help
i paid my subscription but after a whole week no space. Please help
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,143 questions
asked
2026-03-06T04:52:00.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrew Mualuko
0
Reputation points
answered
2026-03-06T04:52:15.15+00:00
AI answer
1 answer
remove Yandex again
the latest update has slammed me with the Yandex search engine and my previous ways are not available . Its on Edge following the steps do not work for selection of search engines because the are no searches available Chrome is working ok
Microsoft Edge | Tabs, address bar, and search | Windows 11
Microsoft Edge | Tabs, address bar, and search | Windows 11
Managing tabs, address bar, and search settings in Edge on Windows 11
880 questions
asked
2026-03-06T04:49:11.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 95%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wendy Morrell
0
Reputation points
answered
2026-03-06T04:49:22.4233333+00:00
AI answer
1 answer
Locked out of Outlook account due to 2FA verification loop
I am locked out of my personal Outlook account. I have 2FA enabled, but when I attempt to reset the password: The first verification step works (recovery email) The second verification step requires SMS verification All the options for the second…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,892 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 28.000000000000004%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
1 answer
GH-300 GitHub Copilot certification is not uploaded in my Microsoft profile
Hi Team, I have already completed the GH-300 Github Copilot last night and below are the exam details for the same. But I am still not seeing the certification updated in my profile. Could you please assist me on the same. Appointment Details: Order…
Microsoft Copilot | Other
2,198 questions
asked
2026-03-06T03:47:50.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sandip Chowdhury
5
Reputation points
answered
2026-03-06T03:47:58.6333333+00:00
AI answer
1 answer
If I selected business as a way to use my Microsoft account, how can I remove that?
I think I selected business when accessing my Microsoft Account after a reboot. Mine is a home account, not a business account. Can this be set right?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,252 questions
asked
2026-03-06T03:36:49.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sandra Jones
0
Reputation points
answered
2026-03-06T03:37:01.3433333+00:00
AI answer
1 answer
i cannot print from Word on Apple Mac desktop upgraded to tahoe
upgraded mac to Tahoe OS and can’t print from Word
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,789 questions
asked
2026-03-06T03:35:36.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 26%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Irene Lorbergs
0
Reputation points
answered
2026-03-06T03:35:52.89+00:00
AI answer
1 answer
How do I give powerpoint on safari access to my microphone and camera?
I am trying to use the Presenter Coach feature, but I cannot because it says it doesn't have access to my microphone or camera.
Microsoft 365 and Office | PowerPoint | Other | Other
Microsoft 365 and Office | PowerPoint | Other | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
155 questions
asked
2026-03-06T03:29:57.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Patterson, Hattie
0
Reputation points
answered
2026-03-06T03:30:08.4266667+00:00
AI answer
1 answer
microsofr rewards league of legend
Hi big team i wonder when microsoft RP will come back ?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,427 questions
asked
2026-03-06T03:07:16.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 42%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
ELSAYED REDWAN
0
Reputation points
answered
2026-03-06T03:07:26.4966667+00:00
AI answer
1 answer
Microsoft Teams Free – Support Contact Flow Loops to Help Page / Possible Account Reactivation Issue
Hi, I’m using Microsoft Teams Free with my personal Microsoft account(s). I have two separate Teams accounts linked to two different email addresses — one has remained active, and the other appears to have been deactivated due to inactivity and recently…
Microsoft Teams | Microsoft Teams Free | Other
Microsoft Teams | Microsoft Teams Free | Other
Additional features, settings, or issues not covered by specific Microsoft Teams Free categories
979 questions
asked
2026-03-05T16:13:34.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 61%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gareth Rowlands
0
Reputation points
edited the question
2026-03-06T03:00:00.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,830
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Family Safety.
Hello, I Am Writing About Microsoft Family Safety Because, It is a Setting that Keeps Blocking my Computer Screen, and i would like to know how to get rid of it.
Windows for home | Windows 11 | Settings
10,108 questions
asked
2026-03-06T02:40:37.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 32%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gabriel Huneeus
0
Reputation points
answered
2026-03-06T02:41:06.7833333+00:00
AI answer
1 answer
Upgrading subscription charges
Today I upgraded from MS personal to MS family. My billing information is now showing full charges for both subscriptions. Can you please confirm that I will only be charged for the upgraded subscription? Thanks
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,252 questions
asked
2026-03-06T02:11:15.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 25%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Paul Kiem
0
Reputation points
answered
2026-03-06T02:11:25.99+00:00
AI answer
1 answer
Authenticator app
I had the authenticator app with a few accounts set up on it. Samsung reset my phone back to factory settings and now when I log into the app none of my accounts are on there. To get logged into things like Facebook and emails it is asking for a code but…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,533 questions
asked
2026-03-05T23:13:07.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited the question
2026-03-06T01:57:05.5233333+00:00
Ian-T
12,830
Reputation points Microsoft External Staff
Moderator
1 answer
How to switch different tenant of the HoloLens 2 device
My company B carved out from orgnization A, has become a new legal entity, we are currently in the new tenant B on our Azure Intune, we have created a new functional account to sign into the hololens 2 device, but it appears that the the device you are…
Microsoft Security | Intune | Enrollment
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
1,628 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDZ%3C/text%3E%3C/svg%3E)