Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Office for Mac install incomplete
I purchased Office 2024 and installed it, but when I try to use Word is says my license isn't active and will not let me edit or create without purchasing 365.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
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Reg: We use Entra to manage your application user login
We noticed that our account suddenly had a billing spike, and we identified that Entra External ID seems to be causing the issue. However, we are unable to find the specific reason for these charges. We checked with the Azure billing team, but they…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
I recently updated my legal name from Sakshi Singh to Sakshi. I am trying to ensure that this change
Issue Description (2–3 sentences): I recently updated my legal name from Sakshi Singh to Sakshi. I am trying to ensure that this change is reflected consistently across all systems and records, but some platforms still display my old name. When did it…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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Global Admins can't find pending request for malware analysis
I've got a software developer who is submitting a file for malware analysis via https://www.microsoft.com/en-us/wdsi/filesubmission. Upon submission, he gets a popup that says: Request Pending Windows Defender Security Intelligence Your admin has been…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
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Build 26300.7965 out to Dev Channel
Live in Windows Update https://blogs.windows.com/windows-insider/2026/03/06/announcing-windows-11-insider-preview-build-26300-7965-dev-channel/
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
Build26220.7961 out to Beta Channel
Live in Windows Update https://blogs.windows.com/windows-insider/2026/03/06/announcing-windows-11-insider-preview-build-26220-7961-beta-channel/
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
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Decrypting .rpmsg blob using delegated permissions
Hi. We have an app registration with user_impersonation scope enabled. When a user authenticates with this, we store a refresh token. We then keep the refresh token updated, and use it to create access tokens. We have a webhook that processes emails via…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to set the default Copilot account in Outlook for Mac
Is there a method to set the default Copilot account in Outlook for Mac?
Microsoft Copilot | Other
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Microsoft SSO - Azure AD Credentials
Microsoft SSO - AZURE AD credentials. Microsoft SSO (needs Azure AD credentials — Client ID, Secret, Tenant ID).
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
AI answer
Does running an OEM Recovery Tool automatically transfer a claimed bundled Office license to a new Microsoft Account?
Hi Microsoft Engineering team and experts, I am an IT technician at a very large, well-established, and highly reputable computer and hardware retail chain with numerous stores all across Vietnam. My job gives me the opportunity to attend various…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
Trouble with Authenticator
I have problems with Authenticator on my apple phone. I cannot log into the app. and I do not see any numbers. What do I do
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Registration for cloud storage
I had mistakenly cancelled my subscription. Tried to reinstate it but I am getting both re-registration and cancellation emails. Did I re-register? Here is the information: GPA.3323-3452-3766-46958..7 Order date: Jul 3, 2025 9:17:31 AM EDT Your…
Windows for home | Windows 11 | Microsoft Store
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How can I use Excel to solve 3 equations in 3 unknowns? I have known data in the form of 3 different equations. I would like to solve for the 3 unknowns in excel that satisfy the 3 equations
I have 3 equations in 3 unknowns. How can I solve for the 3 unknowns that satisfy the 3 equations?
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
Migrate user account to AAD and decom on prem AD account?
how can I migrate a users account from onprimise AD to AAD only?
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
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Product Key for Office Professional Plus 2019 Purchased through Microsoft Home Use Program
I purchased Office Professional Plus 2019 in October 2018 as part of the Microsoft Home Use Program through my husband's former employer. Since he can no longer access his emails from his former employer, I cannot access the Product Key that I need to…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
What happens to an inactive device in Microsoft Defender if it was not offboarded using a script, and how can an inactive decommissioned device be removed?
Hi Team, I have decommissioned the server without offboarding it from Microsoft Defender. Now the device appears as inactive in the Defender console. Will the device be automatically removed after a certain number of days, or will it remain as a stale…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
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Retrieve Excel doc that was saved to Google drive
I created an excel sheet and thought I saved it. I also put it in my work google folder. Now I cannot access either. Is there a way to get one of them back?
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
How can I activate an older OS on a physical disk that I have bound to a Hyper-V Computer
I am trying to set up a Hyper-V computer using a physical disk from another computer. It is an XP machine. It sets up and runs ok, but it wants to be activated. When I use the original key from the original installation, it says it is not valid. Is there…
Windows for home | Previous Windows versions | Licensing and activation
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Microsoft Word on Mac stops working
I am using Microsoft Word on a Mac, and I keep getting the pinwheel spinning; impossible to work for more than a few minutes at a time. Only resolves if I reboot. Please help.
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
How to fix my authenticator app
I got a new phone and it logged me out the authenticator app how can I log back in when it’s asking for a code from the authenticator app
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer