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Authenticator app

I lost access to my authenticator app and I Hey, I need my 2fa removed please so I can step up my new one I can't get in to my account because it asking for my authenticator code that on my old phone. Can you removed so can set up on new phone I dont…

Microsoft Security | Microsoft Authenticator
asked 2026-03-17T21:27:08.5433333+00:00
Neytiri Tribe 0 Reputation points
answered 2026-03-17T21:27:21.9866667+00:00

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1 answer

Copilot not working

I use my copilot for work and it keeps saying can't reach copilot. I'm not understanding. What does this mean and how can I fix it?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-01T21:11:10.8933333+00:00
michael lavender 10 Reputation points
commented 2026-03-17T20:34:28.6966667+00:00
TRUSCOTT, BRENNAN 0 Reputation points
1 answer

Windows 365

I want to change my subscription to Windows 365 to a personal one from a family one

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-17T20:09:15.45+00:00
Shirley Mahlum 0 Reputation points
answered 2026-03-17T20:09:22.5733333+00:00

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1 answer

how to update payment info

How do change the form of payment to a different account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-17T20:00:44.7+00:00
mark almquist 0 Reputation points
answered 2026-03-17T20:00:54.82+00:00

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1 answer

DNS not replicating to azure, 48 hours ago.

Hi all, I’m trying to manage my business domain within azure, however, after adding the appropriate mx/txt records it’s still not working. It has replicated globally, but azure is not picking it up. Can anyone spot an issue? cheers!

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-17T00:57:37.2433333+00:00
Logan Sinclair 0 Reputation points
commented 2026-03-17T19:47:13.3133333+00:00
Raja Pothuraju 47,820 Reputation points Microsoft Employee Moderator
1 answer

how do i know if im getting a refund for xbox subscribtion

How do I know if im getting a refund for my subscription if i cancel on the third day and didn't mean to buy it but played online multiplayer and downloaded an Xbox games pass game not knowing i have it.

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-03-17T19:32:35.41+00:00
Shiloh Penn 0 Reputation points
answered 2026-03-17T19:32:51.4966667+00:00

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1 answer

Acessing account after forgetting password and loss of phone number

Hello, I am writing with regards to another microsoft account I have, for which I forgot password and the phone number already belongs to another person. However, I still have access to the email address that was used as a username for the microsoft…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-03-17T19:26:06.3366667+00:00
Gabriele 0 Reputation points
answered 2026-03-17T19:26:21.0333333+00:00

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When I filter on Column A - Project ID I want a subtotal of the dates in Column D - Start Date based on a date range

When I filter on Column A - "Project ID" I want a subtotal of the dates in Column D - "Start Date" based on the date range in D1 & D2

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-03-17T19:17:36.53+00:00
Terri 0 Reputation points
commented 2026-03-17T19:24:11.6733333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Transferência de contará do Authenticator

Boa tarde, gostaria de verificar como funciona para ser realizada o compartilhamento ou a transferência de um token do authenticador!

Microsoft Security | Microsoft Authenticator
asked 2026-03-17T19:10:55.97+00:00
Mateus Caetano 0 Reputation points
answered 2026-03-17T19:11:16.1533333+00:00

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1 answer

can't add in add-ins to word, excel, powerpoint

I am trying to add various add-ins to my Mac 365 apps - e.g., for Word, I can find the add in marketplace, send it to Word, and select 'allow and continue' in the sidebar - the sidebar then says I need to sign in (even though I'm already signed in) but…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-17T18:55:24.3+00:00
adphila 0 Reputation points
answered 2026-03-17T18:55:37.5166667+00:00

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Unable to find my Microsoft Certificate in my Profile

Unable to find Az-900 certificate in my Profile. I need help to resolve this issue. This is my Certification number: H812-0646

Community Center | Not monitored
asked 2026-03-12T22:16:31.1133333+00:00
Diwakar REDDY 0 Reputation points
edited the question 2026-03-17T18:50:10.7+00:00
Anonymous
1 answer

My account got hacked and they changed the email, Is it possible for me to get it back? or can they just delete the account please and its info

Hello, recently my Microsoft account was hacked and I've tried the account recovery process for the account and it has not worked because I don't remember enough details about the account to give it enough information to verify that the account was…

Windows for home | Windows 10 | Security and privacy
asked 2026-03-14T00:59:33.69+00:00
Andrew Nguyen 5 Reputation points
commented 2026-03-17T18:48:16.7+00:00
Swann Flores 0 Reputation points
1 answer

How to access PowerBi Modules

Hello, I would like to complete the modules for PowerBi, specifically, the one on the link below; but I cannot access them or log-in to PowerBi https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-connect-power-bi-datasets-excel Is…

Azure | Azure Training
asked 2026-03-17T18:44:47.9866667+00:00
Jacob K. Hunsinger 0 Reputation points
answered 2026-03-17T18:45:05.56+00:00

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Login.gov connect

How do I connect my login.gov too my authenticator app?

Microsoft Security | Microsoft Authenticator
asked 2026-03-17T18:40:25.2+00:00
Ta'Various Thomas 0 Reputation points
answered 2026-03-17T18:40:36.3633333+00:00

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Exam Certificate

How long does it take to receive the Certificate after you pass a exam?

Community Center | Not monitored
asked 2026-03-17T15:20:34.77+00:00
Neil van Wilgen 0 Reputation points
commented 2026-03-17T18:25:27.8+00:00
Julian Sharp 43,861 Reputation points
1 answer

constant issues with microsoft 365 family not working.

Hi in Feb 2026 I paid for 365 family subscription, nothing worked, chatted to so many on the webchat had people accessing my laptop and made total mess of it by stopping even my mobile not receiving or sending emails. in the end after 3 days you agreed…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-03-17T18:21:12.37+00:00
cherub72 0 Reputation points
answered 2026-03-17T18:21:41.1533333+00:00

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1 answer

Social massages maida patfrom

Request Id: cacf60b6-1069-4b6d-a644-78ac8e683400 Correlation Id: 663ffcee-ec34-435c-b0a1-780d637dab18 Timestamp: 2026-03-04T23:19:37Z Message: AADSTS900561: The endpoint only accepts POST requests. Received a GET request.

Community Center | Not monitored
asked 2026-03-04T23:23:51.66+00:00
Thawatchai Wattanachok 0 Reputation points
accepted 2026-03-17T18:15:40.71+00:00
Thawatchai Wattanachok 0 Reputation points
1 answer

Microsoft 365 Activation on Multiple Mac User Accounts — One License or Two?

Hi, I’m using Microsoft 365 on a Mac with two separate macOS user accounts (one personal and one for church volunteer work). The Office apps (like Microsoft Word) are installed for both users. I’ve already activated Microsoft 365 under my personal Mac…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-03-17T18:15:26.01+00:00
Cynthia Klingensmith 0 Reputation points
answered 2026-03-17T18:15:39.08+00:00

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How will I do a catalog merge after Publisher is discontinued?

Despite this being a very necessary function often used for my work, this is not included in the list of Publisher's functions in the "Recommended Alternatives to Publisher" list.…

Microsoft 365 and Office | Publisher | Other
asked 2026-03-17T18:10:15.0766667+00:00
Lucas Savoie 10 Reputation points
commented 2026-03-17T18:13:58.22+00:00
Lucas Savoie 10 Reputation points
1 answer

drive.google.com/drive/folders/1mDXkn8NLVrl18ZIiQalwbYUzB9PtIvHh?usp=drive_link

drive.google.com/drive/folders/1mDXkn8NLVrl18ZIiQalwbYUzB9PtIvHh?usp=drive_link B1 is the cheapest significant item in my inventory, stamped envelopes. B2 is its price, 74¢. A table of its multiples is underneath it. C1 is the next cheapest item, C2…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-03-17T18:03:41.5633333+00:00
Richard Tillman 365 Reputation points
answered 2026-03-17T18:04:04.8933333+00:00

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