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Upgraded to Office 365 Premium subscription (personal) and cannot get Copilot to appear in the apps

Upgraded to Office 365 Premium subscription (personal) and cannot get Copilot to appear in the apps

Outlook | Windows | New Outlook for Windows | For home
asked 2026-03-18T14:23:23.47+00:00
Marc 0 Reputation points
answered 2026-03-18T14:23:42.0433333+00:00

AI answer

1 answer

App is not available in the Microsoft Store ID: 9N78Q9114G1P

Hello, I would like to know why the app (ID 9N78Q9114G1P) is not available in the MS Store, although on the partner developer website it is clearly stated that the app is available in all markets. There is no indication at all that there is any issue…

Microsoft Partner Center | Other
asked 2026-03-18T14:22:25.23+00:00
Enrique Dorn Schohaus 0 Reputation points
answered 2026-03-18T14:22:45.2566667+00:00

AI answer

1 answer

I need help with Microsoft authenticator

I recently upgraded my iPhone. I am now not able to get into the authenticator app. (I have 3 different websites that use this app but only one will work) and I also cannot get into my Microsoft email account on my iPhone. Please help because I…

Microsoft Security | Microsoft Authenticator
asked 2026-03-18T14:19:43.55+00:00
Theresa Lovdahl 0 Reputation points
answered 2026-03-18T14:20:10.81+00:00

AI answer

1 answer

Unable to update and republish App listed in Entra ID Gallery Page/

Hi Team, Good day! I have an application listed/published in the Entra ID Market Place such that it is available for the customers in their tenants in the Gallery App listings in Entra ID of the customer's Azure Tenant. I wanted to edit/update a few…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-18T14:00:04.65+00:00
Joyson Kavin Kumar 0 Reputation points
answered 2026-03-18T14:00:21.1733333+00:00

AI answer

1 answer

Codigo de verificacion

tengo problemas con esto, no puedo recibir el codigo, usamos varias cuentas destinadas al mismo correo y todo, hace unos dias pude entrar lo mas bien pero ahora me tira este error que puede ser o que hago?

Microsoft Security | Microsoft Authenticator
asked 2026-03-18T13:59:30.09+00:00
Mercado Inteligente 0 Reputation points
answered 2026-03-18T13:59:53.1566667+00:00

AI answer

1 answer

OneNote section and page names truncated on launch

I have a Mac running macOS 26.1 Tahoe. I am running OneNote version 16.103.2 (25112216). I have a similar issue to the one reported here, https://learn.microsoft.com/en-us/answers/questions/5425724/page-titles-truncated-in-onenote-on-macos. Only mine…

Microsoft 365 and Office | OneNote | For home | MacOS
asked 2025-12-01T22:10:38.5033333+00:00
Daemon 25 Reputation points
edited a comment 2026-03-18T13:32:16.6966667+00:00
Szabo, Rich 0 Reputation points
1 answer

Why have they changed Vivienne Multilingual's voice?

Since March 17th, Vivienne's multilingual voice has changed; it's no longer the same. It sounds deeper, and it's not the same in Spanish (Spain) or English (US). The voice the model has isn't the multilingual one; it's the default one, and it sounds…

Azure Language in Foundry Tools
Azure Language in Foundry Tools

An Azure service that provides natural language capabilities including sentiment analysis, entity extraction, and automated question answering.

588 questions
asked 2026-03-18T11:26:22.8266667+00:00
Albert MG 0 Reputation points
edited the question 2026-03-18T13:28:02.47+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

Microsoft Family Safety not tracking my child’s screentime or activity.

Microsoft Family Safety is not tracking any of my child’s screen time or web activity. I have gone through all the recommended troubleshooting, and nothing is working. I checked that he’s logged in with the proper account, removed him from my family put…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-01-21T23:38:07.51+00:00
Jen F 5 Reputation points
commented 2026-03-18T13:00:00.4+00:00
Anne-Marie Byrd 0 Reputation points
1 answer

Gift card issues

I tried to redeem a gift code, but it says "This code cannot be redeemed. It was purchased in a different region than your account." What should I do?

Windows for home | Windows 11 | Microsoft Store
asked 2026-03-18T12:36:39.9233333+00:00
Romina Affortunato 0 Reputation points
answered 2026-03-18T12:36:50.1966667+00:00

AI answer

1 answer

Not getting authenticator notifications. Can't sign into any of my work emails.

Not getting notifications. I can't sign indy anything!

Microsoft Security | Microsoft Authenticator
asked 2026-03-18T11:54:15.0566667+00:00
answered 2026-03-18T11:54:28.0266667+00:00

AI answer

1 answer

GamerTAG XRC - Would we FAIL certification if we only show the GamerPIC as per wording on the 112-04 XRC?

Regarding the XRC for GAMERTAGS. In previous games we have supported, we have made provisions for the 112-04 Active User Indication XRC. …

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

786 questions
asked 2026-03-18T11:20:10.8733333+00:00
Becky Duk 0 Reputation points
answered 2026-03-18T11:20:39.08+00:00

AI answer

1 answer

NOT GET TROPHY LEARNING PATH EXPLORER GENERAL AFTER COMPLETED ALL MODULES

NOT GET TROPHY LEARNING PATH EXPLORER GENERAL AFTER COMPLETED ALL MODULES

Community Center | Not monitored
asked 2026-03-18T02:44:50.6333333+00:00
MOHD SHAFIQ BIN ZULKIFLEE 0 Reputation points
edited the question 2026-03-18T10:49:27.7733333+00:00
Gérard Oomens 132K Reputation points Volunteer Moderator
1 answer

I cant log in to outlook and microsoft store!

when i open outlook or microsoft store it says that im not connected to the internet. but im connected to the internet. windows update works fine and i can brouse the intenet just fine. im on windows 11 pro 25h2 build 26200.8037. anyone having this…

Windows Insider program | Apps on Insider preview
asked 2026-03-17T22:59:24.65+00:00
Alexander Matas 0 Reputation points
commented 2026-03-18T10:36:32.3+00:00
Alexander Matas 0 Reputation points
1 answer

My organization has no Global Administrator

Click Try free / Sign upI attempted self‑service admin takeover for an unmanaged tenant, but the flow fails with AADSTS900144 (client_id missing), indicating the tenant cannot complete automatic takeover. Tenant ID: <PII REMOVED> Domain: <PII…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-07T14:40:21.62+00:00
David Collins 0 Reputation points
commented 2026-03-18T10:33:17.44+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

how to update the name for scheduled microsoft exam.

Regarding Microsoft exam,i have given surname as intial name but in my governamaent proof surname is showing fully,how can i update that.

Community Center | Not monitored
asked 2026-03-18T09:19:12.1566667+00:00
Lakshmi Boppudi 0 Reputation points
edited the question 2026-03-18T10:14:28.7933333+00:00
JuliaMarvin 22,900 Reputation points Volunteer Moderator
1 answer

unable to send encrypted emails on my laptop or ipad

Hello, i am a foster Carer & need to be able to send encrypted emails, i used to be able to perform this task but not anymore, what do i need to do to be able to perform this task on both my laptop & ipad. Thank you.

Microsoft Security | Microsoft Authenticator
asked 2026-03-18T10:13:20.4966667+00:00
Sam Buckland 0 Reputation points
answered 2026-03-18T10:13:47.5633333+00:00

AI answer

1 answer

DP 900 Microsoft Azure

What are the types of analysis? explain with reference to DP 900

Community Center | Not monitored
asked 2026-03-18T04:08:51.53+00:00
Devshruti Amera 0 Reputation points
commented 2026-03-18T09:51:10.31+00:00
Julian Sharp 43,861 Reputation points
1 answer

do u reckon you could sposor me

Gday Microsoft, I'm a huge fan and i use your stuff in my videos all the time I'm a fishing creator and i was wondering if you could sponsor me and give me a run through how i can make Microsoft help me create really cool videos. or if u like send me a…

Community Center | Not monitored
asked 2026-03-18T01:57:48.19+00:00
Kurt Ailiweber 0 Reputation points
edited the question 2026-03-18T08:33:11.6233333+00:00
Ian-T 12,645 Reputation points Microsoft External Staff Moderator
1 answer

How do I login my microsoft account, considering i dont have access to my old number

Hello, I hope you are doing good. Alright, so months back my Microsoft PC got malware, and after that my email password was breached. With that, my Microsoft account got locked as there were people trying to log in to my account. Now the problem is I…

Microsoft Security | Microsoft Authenticator
asked 2026-03-18T08:24:39.1133333+00:00
Haris Hasan 0 Reputation points
answered 2026-03-18T08:25:03.19+00:00

AI answer

1 answer

i need hlep to get removed form my Microsoft family

when i was young i was doing something so i made a micro soft family account and i put my main account as a child and a account i lost AND I NEED MY ACCOUNT NOW AND I TRY TO REMOVE MY SELF BUT I CANT PLEASE HLEP

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

100 questions
asked 2026-03-17T18:26:53.6366667+00:00
Mohammed saad 0 Reputation points
commented 2026-03-18T08:18:50.47+00:00
Mohammed saad 0 Reputation points