Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,482 questions
1 answer
Recovery Account
I lost my phone and cant get access to my email, i want to recovery that mail but i dont have backup addres and phone number... Can i proof my personality with id card or passport?
Microsoft Security | Microsoft Authenticator
asked
2026-04-07T13:41:48.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 52%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Pera Gagic
20
Reputation points
answered
2026-04-07T13:42:01.2766667+00:00
AI answer
1 answer
How to fix Authenticator
I got a new phone and IPad over the weekend. I am trying to log into my accounts and I have to have a Microsoft authentication code, but I don’t have access to Microsoft authentication. It’s just going in a cycle. I go to log into a website to help me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,482 questions
asked
2026-04-07T13:27:22.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 14.000000000000002%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rhodes, Cailyn
0
Reputation points
answered
2026-04-07T13:27:46.2033333+00:00
AI answer
1 answer
Authenticator not working on new phone
Bought a new Samsung, copied data over. Authenticator not working. Deleted the app and reinstalled it before seeing not to do so. Old phone not available.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,482 questions
asked
2026-04-07T12:24:43.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Roger Simmonds
0
Reputation points
answered
2026-04-07T12:25:02.69+00:00
AI answer
1 answer
My last name has changed
I've updated my Last name https://account.microsoft.com/profile/edit-name on 31/03/2026 but didn't reflect on my profile under legal name. Also, I'm trying to book my eaxm for AZ-104 via Pearson VUE still my last name hasn't change. Please can someone…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,953 questions
asked
2026-04-07T11:52:03.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 14.000000000000002%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Haji
0
Reputation points
edited the question
2026-04-07T12:14:51.8666667+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
1 answer
why I cant publish Microsoft Clarity agent?
Hello, I have Microsoft Clarity on my shopify but cant publish the agent. why is that? how to publish it anyway? thanks
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,953 questions
asked
2026-04-06T07:37:18.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 50%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Avraham Efroni
10
Reputation points
commented
2026-04-07T11:50:36.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 92%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bryce lightbown
0
Reputation points
1 answer
Unauthorized Payment Deducted from my credit card - Minecraft
Dear Microsoft Support Team, I am writing to formally report a series of unauthorized transactions made using my credit card on your platform. I recently discovered that my credit card has been charged multiple times for purchases related to Xbox and the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,482 questions
asked
2026-04-07T10:11:38.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 94%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIE%3C/text%3E%3C/svg%3E)
INTERNATIONAL EDUCATION SERVICES IES
0
Reputation points
answered
2026-04-07T10:12:10.02+00:00
AI answer
1 answer
Sign-in failed Azure
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,233 questions
asked
2026-03-28T16:19:07.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 0%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Gabor Oravecz
0
Reputation points
commented
2026-04-07T10:10:31.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
17,930
Reputation points Microsoft External Staff
Moderator
1 answer
Problem with Word
I can't edit old Word documents or make new ones - how can I fix this?
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,779 questions
asked
2026-04-07T09:27:27.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 89%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kevin Maxwell
0
Reputation points
commented
2026-04-07T10:09:53.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,075
Reputation points
Independent Advisor
1 answer
transcript is not showing recent exam results
Transcript is not showing the recent certification results
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,953 questions
asked
2026-03-15T03:44:01.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK0%3C/text%3E%3C/svg%3E)
KeerthanaD-0411
0
Reputation points
commented
2026-04-07T10:05:50.1633333+00:00
Gérard Oomens
131.8K
Reputation points
Volunteer Moderator
1 answer
How to continue using MS publisher after end date
How do I keep MS Publisher on my laptop after end date support latter this year?
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,077 questions
asked
2026-03-06T15:30:45.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jose Rodriguez
15
Reputation points
commented
2026-04-07T10:00:29.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Michel Rietveld
0
Reputation points
1 answer
Need Access to Pluralsight
Hello, for my preparation for the upcoming Microsoft certification I need access to pluralsight to do hands on labs.
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,320 questions
asked
2026-04-07T08:47:05.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES2%3C/text%3E%3C/svg%3E)
SahaKrishnendu-2621
0
Reputation points
answered
2026-04-07T08:47:23.46+00:00
AI answer
1 answer
Microsoft Store Company Developer Account Registration Fails with unauthorized_client
I am trying to register a Microsoft Store Company developer account for a Windows desktop app. I started from storedeveloper.microsoft.com and signed in with a personal Microsoft account (MSA). The registration fails either immediately after sign-in,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,578 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 32%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Authenticator is not syncing
Dear Support Team, I am facing multiple critical issues with the following Microsoft 365 account: ******@basmatiheritage.onmicrosoft.com The main problems are: Login Issue: We are unable to sign in to the account. Authenticator Issue:…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,482 questions
asked
2026-04-07T08:39:13.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 86%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
Imran Sheikh
0
Reputation points
answered
2026-04-07T08:39:32.76+00:00
AI answer
1 answer
[Microsoft Partner Center] Steps to remove user access restrictions
[Problem to be solved] An issue occurred in the Microsoft Partner Center where access to the global administrator account was restricted. (Only one global administrator account was created.) [Situation] We have been performing driver code signing at the…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,578 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
I have purchased an upgrade to my one drive which has not downloaded
I purchased an upgrade to my one drive 2 days ago and it is showing on my microsoft account as active but has not upgraded my one drive. Give Microsoft can instantly tell me when my one drive is full I cant see why it can not instantly upgrade my quota…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,171 questions
asked
2026-04-07T06:55:33.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 56.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Doug Anderson
0
Reputation points
commented
2026-04-07T08:03:36.5566667+00:00
John Jefferson Doyon
88,075
Reputation points
Independent Advisor
1 answer
Is all certificate are valid in all sector jobs?
I want to learn advance excel and is this helpful for IIM?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,953 questions
asked
2026-04-07T07:58:40.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 74%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
saroj nayak
0
Reputation points
edited the question
2026-04-07T08:02:07.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,815
Reputation points
Volunteer Moderator
1 answer
How to Add Last Name Claim in Microsoft Entra ID for SAML Response in SSOJet?
I want to configure the Last Name claim in my Microsoft Entra ID application so that the last name is included in the SAML response sent to SSOJet. However, I am not able to find the option in the Entra portal to add or map the last name claim. added the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,550 questions
asked
2026-04-07T07:44:24.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 81%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
code-vj
95
Reputation points
answered
2026-04-07T07:44:44.28+00:00
AI answer
1 answer
how to claim badges
how to claim badges how to claim badges how to claim badges
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,953 questions
asked
2026-04-07T06:52:38.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 39%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thiyagarajan Gnanasekaran
5
Reputation points
commented
2026-04-07T07:11:11.5466667+00:00
Julian Sharp
43,606
Reputation points
1 answer
subscription cancellation
I would like to cancel my subscription for Microsoft 365. My work has installed the program to my computer desktop. How do I cancel my subscription to Microsoft 365?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,175 questions
asked
2026-04-07T07:10:34.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 98%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mary Jean Guanzon
0
Reputation points
answered
2026-04-07T07:10:48.4133333+00:00
AI answer
1 answer
How to display the copilot bar on top of your word document?
image (4).png I have looked in File-->Options-->Copilot but was unable to such option.
Microsoft Copilot | Other
2,169 questions
asked
2026-04-07T07:04:03.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 81%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LLS
0
Reputation points
answered
2026-04-07T07:04:22.8233333+00:00
AI answer