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Badges are claimed differently depending on the Microsoft service.
- Microsoft technical certifications (exam badges via Credly)
- After passing a Microsoft certification exam, a digital badge is issued.
- Look for an email from
mscert@microsoft.comor from Credly (Acclaim platform). The email contains a link to create an account and accept the badge. - If the email cannot be found, go to the Acclaim platform site and create an account using the same email address that is on file with Microsoft.
- Once the badge is accepted in Acclaim/Credly, it can be shared to LinkedIn, social channels, or by email.
- Microsoft Learn / Viva Glint badges
- Sign in to Microsoft Learn and complete the required training modules.
- For Viva Glint, complete the module “Understand and share your Viva Glint results”, then fill out the Viva Glint Badge: Statement of Completion form linked at the end of the module.
- Viva Glint verifies completion and sends a badge email from
******@credly.comto the work email provided. - Create or sign in to a Credly account and accept/manage the badge using Credly’s instructions.
- Answers in Viva (badges for Q&A activity)
- Use Answers in Viva (in Teams) to ask and answer questions.
- Badges are earned automatically based on activity:
- Best Answer badge: when an answer is marked as Best Answer.
- Seeker badge: when a question receives 3 or 10 upvotes (levels 1 and 2).
- Scholar badge: when an answer receives 3 or 10 upvotes (levels 1 and 2).
- Badges appear on the Achievements and awards page in Answers. They are public to the organization as long as badges are enabled.
- Reading Coach badges (in Microsoft Teams for Education)
- Use Reading Coach regularly; badges are awarded automatically for milestones such as:
- First AI-created story
- Multiple readings with accuracy over 90%
- Reading streaks (3, 5, 10 days)
- 100% accuracy on a reading
- No manual claiming is required; badges appear in the Achievements page and within the Create a story experience.
- Use Reading Coach regularly; badges are awarded automatically for milestones such as:
If a certification badge or Viva Glint badge is missing after completion, check the email account used for the exam or Learn profile and ensure a Credly account exists with that same email. For issues accepting a Credly badge, contact Credly support.
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