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Account blocked by MS, no recovery possible via recovery protocoll, no backup email

Hello, This message is about another Microsoft account which I cannot access anymore. I am facing a serious problem with my MS account. Due to too many false attempts of entering the password, the account was blocked by Microsoft. My MS account is very…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-11T13:07:10.19+00:00
Paul Ibs 0 Reputation points
answered 2026-05-11T13:07:30.11+00:00

AI answer

1 answer

I have another MicroSoft account,but my Identify private Email was lose.then i can not receive One-Time Code

I has my own password to login That MS account(Outlook Email), and I related binding it with my Github, my Github was enable 2FA with Authenticator App, and i use That Outlook Email to register many website account, that website I often keep logged in…

Outlook | Web | Outlook.com | Email
asked 2026-05-10T13:00:46.8333333+00:00
The bucky 0 Reputation points
commented 2026-05-11T13:05:15.99+00:00
Hornblower409 15,140 Reputation points
1 answer

Can't activate xbox ultimate coupon

When i tried to redeem my xbox ultimate coupon through microsoft.com\redeem it says "This code has already been redeemed." , i tried earlier to activate it through xbox app but it redirected me to microsoft site

Windows for home | Other | Gaming
asked 2026-05-11T12:54:30.9966667+00:00
Radwan Abdallah 0 Reputation points
answered 2026-05-11T12:54:45.2933333+00:00

AI answer

1 answer

Why is the progress on Microsoft Learn are not integrated on Garuda AI?

I've completed the AI Fundamentals 3 course but it only states that I completed the 1st only. Why is the sync up between 2 application so bad?? This question is related to the following Learning Module

Community Center | Not monitored
asked 2026-05-11T12:50:20.8333333+00:00
Petrus Tangka 0 Reputation points
edited the question 2026-05-11T12:53:37.4366667+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

Estou tendo problemas em acessar aplicativos por que não está aparecendo a verificação no Microsoft Authenticator

Eu precisei restaurar o meu telefone só que por causa disso o backup não estava ativo do Microsoft autenticador por isso agora eu estou entrando as minhas contas está pedindo um código de acesso mas esse código não aparece no aplicativo o que eu devo…

Microsoft Security | Microsoft Authenticator
asked 2026-05-11T12:43:32.76+00:00
João Pedro Ângelo 0 Reputation points
answered 2026-05-11T12:43:47.68+00:00

AI answer

1 answer

Being sent dozens of Authenticator notifications a day

As title says. Apparently attempts from all over Europe. I’ve changed my password but, oddly enough, my account activity doesn’t reflect any unsuccessful sign in attempts - just my successful ones when I’ve been checking over the last few days. Getting…

Microsoft Security | Microsoft Authenticator
asked 2026-05-10T17:41:37.3066667+00:00
Daniel McPhilimey 0 Reputation points
commented 2026-05-11T12:09:02.4566667+00:00
john cary 120 Reputation points
1 answer

The Copilot menu window has disappeared, even though I have an active subscription. What should I do in this case?

The Copilot window is gone. I don't understand why, since I haven't changed any settings and I have a valid subscription! The other generation features are working, but I can't create a new window on its own. The picture shows a window that isn't there…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-11T11:43:27.22+00:00
Роман Лелюх 0 Reputation points
answered 2026-05-11T11:43:45.36+00:00

AI answer

1 answer

How do I find out my Microsoft Account ID?

Where can I find my Microsoft Account ID? In an email? Online somewhere?

Community Center | Not monitored
asked 2025-11-24T18:55:01.3066667+00:00
Charles Powers 5 Reputation points
commented 2026-05-11T11:25:32.6766667+00:00
Jyotidwip Nath 0 Reputation points
1 answer

Account Locked

I have been locked out of my account since early may due to my two factor authentication not working. I have tried submitted 3 different recovery forms without a reply from the Microsoft support team even after submitting the form says I should get a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-11T00:28:17.16+00:00
Tb 0 Reputation points
edited the question 2026-05-11T10:46:48.0266667+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone.

My Teams account works on MacBook, other iPhones, and Android devices, but it does not work on my own iPhone. I also tested other Teams accounts on my iPhone, and none of them can sign in. my iphone is iphone14 pro max

Microsoft 365 and Office | Install, redeem, activate | Other | iOS
asked 2026-05-11T09:46:28.1733333+00:00
HDCVT Phoebe 0 Reputation points
commented 2026-05-11T10:06:26.5266667+00:00
HDCVT Phoebe 0 Reputation points
1 answer

Tenant sole global admin cannot login due to MFA issue.

I am having trouble with logging in to M365 admin center due to MFA issues. My old MFA device broke, I got a new one and now I cannot authenticate myself and I did not setup backup method. The user is the only global admin of the Tenant. Tried…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-04T03:50:55.69+00:00
Napa.C 115 Reputation points
commented 2026-05-11T09:53:06.67+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Azure login error

I am getting the below error during loging on to the azure demo account: Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-03T21:36:14.3666667+00:00
Muz shah 0 Reputation points
commented 2026-05-11T09:46:23.8566667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Schedule the PL 300 Certification exam " Unexpected Error " contact Site Support

Unable to Schedule the PL 300 Certification exam " Unexpected Error " contact Site Support

Community Center | Not monitored
asked 2026-04-07T20:24:09.41+00:00
Saifullah Zulfikar 0 Reputation points
commented 2026-05-11T09:46:02.35+00:00
Bryan Drew 0 Reputation points
1 answer

LAPS password not found

Hi team I work with Intune/Entra ID for the first time, now am faces with an issue where some of the hybrid devices have lost their LAPS password on Entra, we can no longer find a backup, what do I need to do for these devices to have the laps again…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-09T12:06:54.78+00:00
Ayanda John Ramncwana 25 Reputation points
commented 2026-05-11T09:16:27.1433333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

CPT Codes Not Appearing in Dragon Copilot Assessment and Plan Section

We are integrating Dragon Copilot with our EHR platform using the Dragon Data Exchange partner API. Issue: CPT codes are not appearing in the Assessment and Plan section of the generated clinical note, even after configuring a customizable template with…

Microsoft Copilot | Other
asked 2026-05-11T08:46:47.24+00:00
Ranjithkumar A V 0 Reputation points
answered 2026-05-11T08:47:06.5+00:00

AI answer

1 answer

Does the Planner Agent use Cowork?

We are testing out the AI Planner Agent at work, however it appears to not have as good integration with Sharepoint and internal company documents as Cowork does. Will the AI Planner Agent be upgraded to use Cowork style agentic reasoning?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-05-11T08:04:23.84+00:00
Scott-0785 0 Reputation points
answered 2026-05-11T08:04:43.6333333+00:00

AI answer

1 answer

I am currently unable to verify my account.

I am currently unable to verify my account paleae help me. I cannot see my bill. I cannot perform any actions on my account.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-05-11T08:01:59.6533333+00:00
葉泰廷 20 Reputation points
answered 2026-05-11T08:02:09.76+00:00

AI answer

1 answer

Email Address through Microsoft and family

I have an email address @guichards.net I went on godaddy to establish this email address; but I receive my emails through outlook mail. Talk to me like a first grader. Do I need to keep my subscription with godaddy to keep my special email address?

Outlook | Web | Outlook.com | Email
asked 2026-05-10T19:46:28.9533333+00:00
glenda guichard 0 Reputation points
edited the question 2026-05-11T07:58:41.39+00:00
Victor1-V 13,025 Reputation points Microsoft External Staff Moderator
1 answer

is there an AI source to help me walk through a Power BI document I am trying to set up.

is there an AI source to help me walk through a Power BI document I am trying to set up. I am struggling with setting up filters, (i think that is what power bi calls them )

Microsoft Copilot | Other
asked 2026-03-06T17:49:31.1666667+00:00
Sammie Bucci 0 Reputation points
commented 2026-05-11T07:26:58.24+00:00
Soth Bonthoeun 0 Reputation points
1 answer

Deployment is failing with this error (TST env to PROD) Powerapps

"The schema name RegardingObjectId for type Attribute is invalid or missing. Custom attribute, entity, entitykey, option set, and relation names must start with a valid customization prefix. The prefix for a solution component should match the…

Community Center | Not monitored
asked 2026-05-09T20:55:53.46+00:00
Rick 0 Reputation points
edited the question 2026-05-11T07:07:10.36+00:00
Ian-T 11,970 Reputation points Microsoft External Staff Moderator