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i dont recieve authentication code in microsoft authenticator when trying to log in

im trying to sign up with my account, but it just gives two options to verify my identity, one which involves a code sent by microsoft authenticator, and the other approving the request via the same app. When i enter the app through my phone, i dont…

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T16:42:16.2733333+00:00
Arturo Galván Velasco 0 Reputation points
answered 2026-05-13T16:42:37.7033333+00:00

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1 answer

Xbox account was hacked need to close it

HI, 2 years ago, my son's Xbox account was hacked, as well as my wife's and my Hotmail accounts. Since then, we have not been able to recover or close the accounts. Last night, our bank account was charged for a game pass ($13.99, an ongoing charge) that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-05-13T15:18:33.3666667+00:00
Edim Kurtovic 0 Reputation points
edited the question 2026-05-13T16:39:14.48+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

I WANT CANCEL COPILOT FROM MY 365, AND GET A REFUND - WHY IS IT SO DIFFICULT?

I HAVE ASKED THIS QUESTION 10 TIMES. I DID NOT REQUEST CO PILOT WHEN MY 365 RENEWED. AND I DEFINITELY DONT WANT IT NOW. PLEASE ACT ON MY INSTRUCTION - REMOVE IT AND REFUND ME FOR THE UNUSED PORTION.

Microsoft Copilot | Other
asked 2026-05-13T16:37:11.12+00:00
janet williamson 0 Reputation points
answered 2026-05-13T16:37:24.3566667+00:00

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Microsoft startups won't register my Hawai'i number

I am stuck on the phone number verifications screen at https://portal.startups.microsoft.com/apply Hawai'i is not an outlying island, but anytime I put "808" it changes to that automatically. It may be linked to the error, but I am not sure. I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,683 questions
asked 2026-05-13T16:28:16.9766667+00:00
Seth 0 Reputation points
edited the question 2026-05-13T16:31:06.2633333+00:00
Seth 0 Reputation points
1 answer

I see no agents in my copilot with office 365 premium subscription

I see no agents in my copilot with office 365 premium (recently upgraded) subscription nor do I see any option to add them.

Microsoft Copilot | Other
asked 2026-05-13T16:17:23.49+00:00
Steve Rusk 0 Reputation points
commented 2026-05-13T16:19:14.3366667+00:00
Steve Rusk 0 Reputation points
1 answer

lost complete access to my email accounts, have no access where the authenticator send the code

lost complete access to my email accounts, have no access where the authenticator send the code

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T16:17:30.4433333+00:00
Nelson Gonzalez 0 Reputation points
answered 2026-05-13T16:18:00.78+00:00

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1 answer

Why am I being charged $300 for Defender Express

Why am I being charged $300 for Defender Express...

Microsoft Security | Microsoft Defender | Other
asked 2026-05-13T16:16:49.96+00:00
Jennie Tweedy 0 Reputation points
answered 2026-05-13T16:17:11.4633333+00:00

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1 answer

HOW IN THE WORLD DO WE STOP COPILOT WITH REAL STEPS???????????

IT'S INCREDIBLE HOW WE ARE BEING FORCE FED MSFT COPILOT EVERY DAY! NOOOOOO ONE WANTS TO USE THIS NONSENSE AND NO ONE WANTS TO USE AI!!!! HOW DO WE TURN IT OFF WITH REAL LIFE STEPS BECAUSE NOW EVERYONE IS WAKING UP TO REALIZE THAT MICROSOFT IS PURPOSELY…

Microsoft Copilot | Other
asked 2026-05-13T16:14:36.48+00:00
K D 0 Reputation points
answered 2026-05-13T16:15:24.5433333+00:00

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1 answer

Ingest Microsoft Learning Courses into Workday

We are researching the best way to bring over the Microsoft Learning Courses to Workday. Has anyone does this before?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-13T15:57:00.1966667+00:00
Brooke Lindsey 5 Reputation points
answered 2026-05-13T15:57:18.34+00:00

AI answer

1 answer

Microsoft Authenticator Backup Recovery Not Working After Phone Reset

I reset my phone and lost access to the Microsoft Authenticator app used for two-step verification on my Microsoft account. Authenticator backup was enabled earlier, but after reinstalling the app on my new phone, the “Recover from backup” option is not…

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T15:12:14.12+00:00
Baljinder singh 0 Reputation points
answered 2026-05-13T15:12:50.7633333+00:00

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1 answer

Copilot image editor tool is down, when will it be available?

I have been trying to use the image editor tool and keep getting the message that it is not available. When will it be available?

Microsoft Copilot | Other
asked 2026-05-13T14:50:11.6833333+00:00
RMParker 0 Reputation points
answered 2026-05-13T14:50:23.4266667+00:00

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1 answer

How to fix error AADDS600 for AADDS

Our Entra Domain is reporting an error that says "The Azure AD Domain Services team has detected a problem on your managed domain and a member of the team has provided a message for you: "The replication between domain controllers has been…

Microsoft Security | Microsoft Entra | Other
asked 2026-05-13T13:26:41.3433333+00:00
Blake Shaw 0 Reputation points
answered 2026-05-13T13:26:55.08+00:00

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1 answer

I'm trying to set up microsoft authenticator on my new phone

When I log into the app microsoft authenticator asks me to sign in using microsoft authenticator but I can't sign in using the app that I'm trying ot sign into?!! I'm going round and round in circles. I try signing in with a password it keeps saying…

Microsoft Security | Microsoft Authenticator
asked 2026-05-13T13:11:24.4333333+00:00
Emily White 0 Reputation points
answered 2026-05-13T13:11:49.24+00:00

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1 answer

administrator MFA lockout

I am the only Global Admin of my Microsoft 365 tenant and I am completely locked out due to MFA. I have no alternative authentication methods. I need an MFA reset or admin recovery. I have called 8 times today, waited in line for 3 hours and then got fed…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-27T10:52:31.9+00:00
Frida R 0 Reputation points
commented 2026-05-13T11:59:03.3933333+00:00
Amy Vasudevan 20 Reputation points
1 answer

Co-organisers and Breakout Rooms

I am trying to set up some breakout rooms before a meeting. I have set them up and have allocated some participants, however my co-organisers are not showing up to be allocated. How can i allocate them before the meeting?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-05-13T11:13:17.3266667+00:00
Felicity Crossland 0 Reputation points
answered 2026-05-13T11:13:27.7333333+00:00

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1 answer

Access to Admin center

As a student on Microsoft, do I have access to a free subscription to the Microsoft admin centre in order to following along with labs exercises for exam prep

Azure | Azure Training
asked 2026-05-13T11:07:00.6433333+00:00
Kaylene Barlow 0 Reputation points
answered 2026-05-13T11:07:19.1633333+00:00

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1 answer

Is this the real CDOC email

My original Microsoft account was hacked a couple of days ago. The worst part is that when the hacker logged into my account, they deleted my linked email address and linked their own, so when I try to use something like https://account.live.com/acsr it…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-05-13T11:03:07.1766667+00:00
ntskkstar 0 Reputation points
answered 2026-05-13T11:04:08.6566667+00:00

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1 answer

Probleem toevoegen e-mail van mijn provider en foutmelding

Beste, Ik heb een probleem met het toevoegen van een e-mail account en instellingen imap/smtp van mijn provider. Er wordt steeds gevraagd naar app-wachtwoord. Geen idee wat ik moet doen. Onderstaande foutmelding wordt gegeven.…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-05-13T09:22:24.6933333+00:00
Herman Elgers 0 Reputation points
edited the question 2026-05-13T10:22:04.42+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Update History page missing May 12, 2026 Patch Tuesday release for Microsoft 365 Apps (Current Channel Version 2604, Build 19929.20164)

The "Update history for Microsoft 365 Apps (listed by date)" page at: https://learn.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date is missing the May 12, 2026 Patch Tuesday security update entries in the Version…

Microsoft 365 and Office | Other
asked 2026-05-13T10:14:35.7333333+00:00
Abhisek Sutar 21 Reputation points
edited an answer 2026-05-13T10:21:11.32+00:00
Abhisek Sutar 21 Reputation points
1 answer

FIX: Search engine automatically changed to Bing!

This is not a question as I could not find a way to post this as a helpful instructional work-around. If any of you are like me then after you get Windows 10 Edge updates it automatically changes the default search engine to Bing for some reason. I…

Microsoft Edge | Tabs, address bar, and search | Windows 10
asked 2026-05-13T09:30:48.3766667+00:00
DLT 20 Reputation points
edited the question 2026-05-13T09:33:49.0533333+00:00
DLT 20 Reputation points