14,546 questions

Sort by: Updated
1 answer

LinkedIn Premium promotional entitlement removed after billing update

Hello Microsoft Support, I am contacting you regarding the Microsoft 365 + LinkedIn Premium Career student promotional offer. I successfully redeemed the 12-month LinkedIn Premium Career benefit on April 13, 2026 while the promotion was active. LinkedIn…

Community Center | Not monitored
asked 2026-05-18T15:57:44.96+00:00
Dheeraj Agarwal 0 Reputation points
edited the question 2026-05-18T16:05:44.12+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Deviced management could not be enabled

Hi Team, We are facing an issue while enrolling a Windows device into Intune. During Entra ID join (Access work or school → Connect → Join this device), we receive the error: “Device management could not be enabled.” We have verified: MDM user scope =…

Microsoft Security | Intune | Enrollment
asked 2026-05-18T15:48:16.82+00:00
Havinash Perka 0 Reputation points
answered 2026-05-18T15:48:31.1666667+00:00

AI answer

1 answer

User blocked due to risk on home tenant.

We have observed multiple cases in Microsoft Azure where users are blocked with the message "user blocked due to risk on home tenant". In these instances, the block is triggered at the Identity Protection level, before any Conditional Access…

Microsoft Security | Microsoft Entra | Other
asked 2026-05-18T15:33:47.0133333+00:00
Sudipta Bose 0 Reputation points
answered 2026-05-18T15:34:31.98+00:00

AI answer

1 answer

"Sorry, we couldn't fetch this information. Please refresh the page or try again later microsoft"

I receive the above error code when attempting to access https://www.xbox.com/en-AU/play/user/myusername I've already checked all my settings to be enabled on https://www.xbox.com/en-AU/user/settings/privacy-and-safety Tried on different browsers,…

Windows for home | Windows 10 | Gaming
asked 2026-05-18T15:27:07.9266667+00:00
tb 0 Reputation points
answered 2026-05-18T15:27:23.22+00:00

AI answer

1 answer

Locked out of my son's account

Hello I've been trying to regain access to my son's account for about a month now. I enter all of the account's information when promted but it says it's either incorrect or not enough. I had it linked to the Microsoft authenticator app on another phone…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T15:26:33.0533333+00:00
Garrett Morin 0 Reputation points
answered 2026-05-18T15:26:47.6733333+00:00

AI answer

1 answer

How to add a badge to my MS Learn account?

I have recently completed AZ-900 and have received my badge. How do I add this to my MS Learn account?

Community Center | Not monitored
asked 2026-05-18T10:12:39.63+00:00
Leanne Pearson 0 Reputation points
commented 2026-05-18T15:22:25.1566667+00:00
Julian Sharp 43,336 Reputation points
1 answer

cannot email photos

Cannot email photos in adobe lightroom classic from windows 11 pc that does successfully email using outlook. The error message is failed to establish connection with outgoing email server. I have reset the lightroom email dialogue box numerous…

Microsoft 365 and Office | Other
asked 2026-05-18T15:17:56.8+00:00
Monty Bell 0 Reputation points
answered 2026-05-18T15:18:08.7233333+00:00

AI answer

1 answer

Can no longer invite users to the Tenant

Our tenant is unable to send guest invitations. All attempts return an "Insufficient Privileges" error. Guest invitations were working correctly until approximately 10 users had been invited. The error began occurring immediately after that…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-12T16:23:35.8866667+00:00
Elian Talenti 5 Reputation points
commented 2026-05-18T14:33:19.6266667+00:00
Elian Talenti 5 Reputation points
1 answer

how to share devices under the family plan

We need to know how we can add additional devices under our current $13.77 monthly subscription.

Microsoft 365 and Office | Other
asked 2026-05-18T14:31:19.2333333+00:00
WANDA HILL 0 Reputation points
answered 2026-05-18T14:31:39.6033333+00:00

AI answer

1 answer

I believe someone tried to access my account without my permission

I received this email below recently. I made no such request for a single use code. I do not have an Xbox, nor do I use any Microsoft products anymore. Please explain why I got this e-mail and who (not me) accessed and used my account. Hi…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-05-18T14:14:43.1466667+00:00
Michael Skoien 0 Reputation points
answered 2026-05-18T14:14:58.4466667+00:00

AI answer

1 answer

Request to Transfer AZ-500 Certification to Personal Account

I earned the AZ-500 certification while working at my previous company, using my corporate email account. About six months ago, I changed jobs, and now when I click on the certificate link, I receive an error message saying the profile cannot be found.…

Community Center | Not monitored
asked 2026-05-18T13:27:22.8233333+00:00
Baran Gultekin 0 Reputation points
edited the question 2026-05-18T14:13:25.2333333+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator
1 answer

My email ID to be changed to personal email ID

I have incorrectly entered company email instead of personal email ID. Kindly make changes to the email.

Azure | Azure Training
asked 2026-05-18T14:11:48.2566667+00:00
Vidhya S 0 Reputation points
answered 2026-05-18T14:12:00.29+00:00

AI answer

1 answer

How to get my account using the Certification Number ?

Short story, went to college, wrote MCPD exams and was giving the printed and xps certificates. However i dont have the account those certificates belong to. How can i get in contact with microsoft to track down my certificates and move them to my…

Community Center | Not monitored
asked 2026-05-18T10:58:37.78+00:00
Raven Birkenmayer 0 Reputation points
edited the question 2026-05-18T13:30:52.09+00:00
Gérard Oomens 131.6K Reputation points Volunteer Moderator
1 answer

Outlook Android shows different appointment day on shared recurring appointments

My wife and I share our hotmail calendars with each other For recurring appointments that she creates only, on any Android device, using the Outlook app, the appointment is always 1 day later. It is consistent The time is correct so it doesn't seem to…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-05-18T13:25:38.4166667+00:00
David 0 Reputation points
answered 2026-05-18T13:26:01.49+00:00

AI answer

1 answer

loop issues with Authentificator APP

I am missing other authentication method in the APP like SMS code. Try to use the authentication, but it requires a authentication to do so. I am in a kind of loop. Need to confirm by other method like over my phone. but the App does not offer that ...

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T12:46:36.3566667+00:00
Jens 0 Reputation points
commented 2026-05-18T13:08:28.49+00:00
Bob Dino 0 Reputation points
1 answer

I can't cloud save my authenticator

I have a new phone and cause I can't cloudsave my Authenticator I can't switch my phone can you please help me. Gerne auch in Deutsch

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T12:32:55.5033333+00:00
Daniel Holzinger 0 Reputation points
answered 2026-05-18T12:33:09.6033333+00:00

AI answer

1 answer

Microsoft Authenticator : Recurring OTP Number Request Notification Hacking

Currently, My account setting with no password login. And i registered phone number, and set up Microsoft Authenticator. I've been receiving requests for numbers from authentication apps for a few days, and the alarm comes up like crazy asking me to…

Microsoft Security | Microsoft Authenticator
asked 2026-05-18T11:53:54.2166667+00:00
_ Visby 0 Reputation points
answered 2026-05-18T11:54:05.7266667+00:00

AI answer

1 answer

Getting the Service We Pay For?

My question is simple. Why is it so hard for Microsoft to provide the service expected? I have had "pre-auths" on my card blocking funds in my account and not recieved any service from Microsoft ads at all. I have been told it will be 1-2 weeks…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-05-18T11:31:27.2666667+00:00
Graham Davies 0 Reputation points
answered 2026-05-18T11:31:59.59+00:00

AI answer

1 answer

I cleared the exam, where I can find the certificate ?

I cleared the exam, where I can find the certificate ?

Community Center | Not monitored
asked 2026-05-18T05:15:28.6133333+00:00
Asadhi Dillip Rao 0 Reputation points
commented 2026-05-18T11:30:09.7+00:00
Julian Sharp 43,336 Reputation points
1 answer

Challenge reduction voucher

hello, i finished the challenge on Azure fundamental but didn't receive the voucher reduction, could you please help me to get it ? thanks Best regards

Community Center | Not monitored
asked 2026-05-16T09:36:22.6633333+00:00
Mourad LOTFI 0 Reputation points
commented 2026-05-18T11:28:19.92+00:00
Julian Sharp 43,336 Reputation points