4,278 questions
1 answer
Payment that is not appearing
I did pay a subscription for Xbox Game Pass Premium. I did pay the 1 CAD for 14 days but to be able to play Forza Horizon 6 i needed to pay the full 17.99 CAD and i did. I was charged on my visa card but even i got access to the game i don't see the…
Windows for home | Other | Gaming
asked
2026-05-23T13:47:39.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aymen B
0
Reputation points
answered
2026-05-23T13:47:57.0333333+00:00
AI answer
1 answer
Account sign in issue with authenticator
I am unable to sign into one of my accounts. I can't generate a code that works in authenticator. When I am in the authenticator app, it asks to verify a code that is never generated.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,438 questions
asked
2026-05-23T13:23:27.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGB%3C/text%3E%3C/svg%3E)
George Black
10
Reputation points
answered
2026-05-23T13:23:39.3233333+00:00
AI answer
1 answer
XBOX Microsoft Profile got hacked and i cant log in
They changed my email i cant log in and there are a gamepass i still pay how do i get back my profile? Thank you For answers
Windows for home | Other | Gaming
4,278 questions
asked
2026-05-23T12:50:50.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 64%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Csaba Varga
0
Reputation points
answered
2026-05-23T12:51:05.85+00:00
AI answer
1 answer
Javascript needed?
Just reinstalled Microsoft 365. Says it cannot run because Java Script not available. This is a new problem. Recently worked fine.
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,085 questions
asked
2026-05-23T12:35:00.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.999999999999996%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lavonne Kroeker
0
Reputation points
commented
2026-05-23T12:42:54.4866667+00:00
Ashish Kumar Singh
0
Reputation points
1 answer
My Main Microsoft account got hacked and deleted.
It was about 2 years ago when my Microsoft account got hacked and i've been trying to recover it ever since on and off. When I try to sign in it says the following "Try entering your Microsoft account again. We don't recognise this one.". …
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,438 questions
asked
2026-05-23T12:40:00.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
aaa aaa
0
Reputation points
answered
2026-05-23T12:40:16.0866667+00:00
AI answer
1 answer
Microsoft service behaving inconsistently across environments – how to troubleshoot?
Hi everyone, I’m running into an issue and would really appreciate some guidance. What are the recommended troubleshooting steps when a Microsoft service or feature behaves inconsistently across different accounts or environments even when the same…
Microsoft Security | Intune | Configuration
Microsoft Security | Intune | Configuration
Setting up and managing device configurations using Intune
2,217 questions
asked
2026-05-23T11:37:10.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
john cary
120
Reputation points
answered
2026-05-23T11:37:30.7066667+00:00
AI answer
1 answer
Unable to login for microsoft account for taking the examination via Pearson Vue
Unable to login for microsoft account for taking the examination via Pearson Vue
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-05-23T08:02:38.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 49%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sengupta, Paramita
0
Reputation points
edited the question
2026-05-23T08:50:51.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
94,040
Reputation points
Volunteer Moderator
1 answer
“Certiport” certification link with Microsft Account how ?
I have few certifications passed via “Certiport” My default profile is Microsoft account. How can I link “Certiport” certifications with Microsoft account. ? Found some info But I am unable to find the option to link Your support will be highly…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-05-23T08:43:37.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 35%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Syed Abid Hussain
5
Reputation points
edited the question
2026-05-23T08:49:17.6133333+00:00
simo-k
94,040
Reputation points
Volunteer Moderator
1 answer
I've got an app in the Windows Store, can't update screenshots
Just as it says, the app is already live, I try to update the screen shots, they are the right size, format, everything the docs say, and it still just fails when I hit "Save" and I get an error at the top: We are unable to save listing. Please…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,560 questions
asked
2026-05-23T08:42:28.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 73%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
Wavesonics
0
Reputation points
answered
2026-05-23T08:42:41.3433333+00:00
AI answer
1 answer
einmal code falsch
Einmalcode wird nicht akzeptiert, " ungültig", egal wie oft ich neuen eingebe
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,438 questions
asked
2026-05-23T07:43:06.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 5%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECZ%3C/text%3E%3C/svg%3E)
Corinna Züge
0
Reputation points
commented
2026-05-23T07:44:45.96+00:00
Corinna Züge
0
Reputation points
1 answer
Hardware Program Registration Completed, but Questionnaire Not Received and Hardware Workspace Not Visible
Hello, I followed the registration process described in the Microsoft documentation: Register for the Microsoft Windows Hardware Developer Program I have successfully enrolled in the Hardware program and uploaded my DigiCert EV Code Signing Certificate.…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,560 questions
asked
2026-05-23T07:22:07.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 52%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jim
0
Reputation points
answered
2026-05-23T07:22:19.03+00:00
AI answer
1 answer
Authenticator app does not work
I can't sign into authenticator app. I try and it asks me to authorise using the authenticator app that I'm trying to sign into? What's going on?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,438 questions
asked
2026-05-23T07:03:24.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dave Warren
0
Reputation points
answered
2026-05-23T07:03:44.45+00:00
AI answer
1 answer
Where and how to check the details for exam center for person vue for dp-600
Where and how to check the details for exam center for person vue for dp-600? which is i schedule on 30 may 2026 nearby my location!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-05-23T06:29:24.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Durgesh Thombare
0
Reputation points
edited the question
2026-05-23T06:49:24.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
1 answer
reschedule exam
i want to reschedule my exam sc-200 exam certification
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,811 questions
asked
2026-05-23T06:17:02.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 27%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Ganga Sagar Padam
0
Reputation points
edited the question
2026-05-23T06:24:34.74+00:00
JuliaMarvin
22,530
Reputation points
Volunteer Moderator
1 answer
I want to buy screws for my laptop?
I want to buy replacement screws for my microsoft surface laptop 7th edition?
Surface | Surface Laptop | Performance and maintenance
1,330 questions
asked
2026-05-23T06:05:15.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 41%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jadon Dibra
0
Reputation points
answered
2026-05-23T06:05:25.8+00:00
AI answer
1 answer
Unable to complete enrollment for microsoft edge add on developer program
Iam trying to setup a new edge add on program for my organization. Microsfoft require a MSA to set the account in partner portal (https://partner.microsoft.com/dashboard/v2/home) . So I tried using my GitHub account to log in and enroll in the program.…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,560 questions
asked
2026-05-18T20:22:37.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 48%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Thomas K
0
Reputation points
commented
2026-05-23T04:13:35.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 23%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFN%3C/text%3E%3C/svg%3E)
Filip Nizioł
0
Reputation points
1 answer
how can i recover a microsoft account if i dont know the email nor anything else, just its xbox account
I have this Xbox account (OhNos77882377) with Minecraft bought on it and I don't know how to get it, my main email has billing information on this purchase, but my main email doesn't have a Microsoft account, I have a passkey for my email but it leads me…
Windows for home | Other | Gaming
4,278 questions
asked
2026-05-23T03:56:03.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
dd
0
Reputation points
answered
2026-05-23T03:56:27.0633333+00:00
AI answer
1 answer
Copilot usage Limit
Hi Microsoft Support Team, I need to escalate an issue with my Copilot weekly usage limit. My weekly limit did not reset during the normal reset window, and I am still receiving the message that I have reached my weekly Tasks limit even though the reset…
Microsoft Copilot | Other
2,133 questions
asked
2026-05-23T02:34:23.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 15%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bart Chou
5
Reputation points
answered
2026-05-23T02:34:41.46+00:00
AI answer
1 answer
Reset code received but service keeps saying "temporary error" - Account locked in loop
Hello Microsoft Community, I have been trying to recover my Microsoft account for several days and I am stuck in an impossible loop. Here is exactly what happens step by step: I go to the password reset page I enter my account email Microsoft sends…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,618 questions
asked
2026-05-23T01:18:47.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 61%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
mohmad ariqi
0
Reputation points
commented
2026-05-23T01:24:51.4066667+00:00
mohmad ariqi
0
Reputation points
1 answer
Parent Account Details Completely Gone
I created my actual XBOX account when I was like 16 and then created a fake “parent account” to take the restrictions off. I know this is stupid but I made a dumb first and last name and stupid outlook email to maintain it. It is now 10 yrs later and the…
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
296 questions
asked
2026-05-23T01:13:15.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Collette Hagen
0
Reputation points
answered
2026-05-23T01:13:25.24+00:00
AI answer