Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
1 answer
I want my new phone number on my account as my old one is not existing anymore
I cannot access my BitLock key due to my old phone number not existing and I need help to change to my now phone number.
Microsoft Security | Microsoft Authenticator
asked
2026-06-08T08:26:47.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 59%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sophia Hede
0
Reputation points
answered
2026-06-08T08:27:07.7666667+00:00
AI answer
1 answer
you certifcate are well define or useable
i tell you make a full course all most 1 month and conduct test online call interiew and give jobs under you . because student get
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-08T07:02:13.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 43%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
MUBEEN ILYAS
0
Reputation points
edited the question
2026-06-08T07:16:07.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nam-D
3,980
Reputation points Microsoft External Staff
Moderator
1 answer
New phone and cant get into Microsoft account due to authenticator app not recognising account. Stuck in a circle. Need to speak to a human!
New phone and cant get into Microsoft account due to authenticator app not recognising account. Stuck in a circle. Need to speak to a human! How do I fix this?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T07:05:07.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
S M
5
Reputation points
answered
2026-06-08T07:05:38.1866667+00:00
AI answer
1 answer
Unable to user Radius authentication
I am currently attempting to configure RADIUS authentication with Azure MFA for our Sangfor VDI client. Despite adding the Sangfor VDI server IP (10.100.53.13) to the NPS RADIUS Clients with the correct shared secret, the authentication is failing. I…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-08T04:41:38.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
YCY
0
Reputation points
edited the question
2026-06-08T05:58:20.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma
17,925
Reputation points Microsoft External Staff
Moderator
1 answer
Enabling monthly Azure credit from visual studio portal
i have assigned with a Visual Studio Enterprise (MAICPP) subscription from partner center, unfortunately i can't find the option to enable 150$ monthly Azure credits from the visual studio portal. please support on this case ASAP.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,547 questions
asked
2026-06-08T05:55:34.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Deepak Krishnan M R
0
Reputation points
answered
2026-06-08T05:55:51.1666667+00:00
AI answer
1 answer
i have complete course and earn 4 trophies i have not receive any certificate or voucher claim form what should i do next to claim my reward please guide me from this situation please guide me this
i have complete course and earn 4 trophies i have not receive any certificate or voucher claim form what should i do next to claim my reward please guide me from this situation please guide me this
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-08T05:44:15.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Krish Sarode
0
Reputation points
edited the question
2026-06-08T05:46:43.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,525
Reputation points
Volunteer Moderator
1 answer
Azure Static Web App — one managed Function returns HTTP 500 before code executes, no exception in Application Insights
Summary: On a Standard-plan SWA with a managed Node Functions API, one HTTP function (responses) returns a blank HTTP 500 on every request, including a code path that returns early before any I/O. A sibling function (admin-coverage) in the same API works…
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,499 questions
asked
2026-06-05T03:07:52.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Amyn Bhimani
0
Reputation points
commented
2026-06-08T05:03:40.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Praneeth Maddali
12,670
Reputation points Microsoft External Staff
Moderator
1 answer
Microphone issue on my new laptop
I have bought this Acer Aspire 14 AI laptop a couple of month ago and when go to zoom meetings, other people cannot hear me very good. I did not have this problem with my other laptops. Any idea what might be wrong? Thanks.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-07T18:07:44.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Chagon Foundation
0
Reputation points
edited the question
2026-06-08T03:57:54.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jack Dang (WICLOUD CORPORATION)
18,975
Reputation points Microsoft External Staff
Moderator
1 answer
Our account restricted is under review
Our account just got restricted out of no reason, while we try to add a company ID. There is no way to contact a support, or any human. We pay thousands of USD each month, do not even get a support. Please help ASAP!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-06T15:24:30.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 12%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWN%3C/text%3E%3C/svg%3E)
WebHub360 NLP
0
Reputation points
edited the question
2026-06-08T02:44:28.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
1 answer
Getting an error when trying to verify my Identity
We ahve to renew the MCPP but I get do it since, for any given reason, it voided my existing one. Now when I click on Validate, I get this error message: https://credentials.microsoft.com/verify/ovdf-failure No access Some users, entities, and locations…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-06T20:31:43.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 12%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jacques Bolduc
0
Reputation points
edited the question
2026-06-08T02:33:10.81+00:00
Shubham Sharma
17,925
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Office Home and Student 2007
I have misplaced my Microsoft Office Home and Student 2007 disk and code to install it. Help please. My previous (Windows 7) computer crashed and I've now purchased a new one running Windows 11.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,461 questions
asked
2026-06-08T02:26:09.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 6%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Hazel Mann
5
Reputation points
answered
2026-06-08T02:26:24.69+00:00
AI answer
1 answer
I can't log into MS account on iPhone
I can't log into my iPhone 15 that I just set up today. It keeps asking me to verify a 2 digit code on the MS authenticator app which I am already in and no notifications are coming through on my iPhone screen.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,429 questions
asked
2026-06-08T02:05:30.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 57.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tim Chorney
0
Reputation points
answered
2026-06-08T02:05:52.3033333+00:00
AI answer
1 answer
How to add my topics in plans
I want to learn excel power bi . and I want to add all these in plans . please let me know how can I add these topics in my plan so that everytime I will open this portal I will directly go to my plan and start learning
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-07T06:24:44.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 34%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP_%3C/text%3E%3C/svg%3E)
pooja _Negi
0
Reputation points
edited the question
2026-06-07T23:13:24.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 18%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Austin-H
8,380
Reputation points Microsoft External Staff
Moderator
1 answer
Open MS Word on an iMac after installing MS365
I just uploaded MS365 on my iMac, but now I can't open any of my files.
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,758 questions
asked
2026-06-07T19:36:33.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
Enid Watson
0
Reputation points
commented
2026-06-07T22:26:29.8033333+00:00
Stefan Blom
351.7K
Reputation points MVP
Volunteer Moderator
1 answer
Unauthorized robux purchases
I was notified by Microsoft of suspicious activity on my account. At just about this same time, someone made $300+ purchase of Xbox Robux. I don’t own an Xbox and I am the only person on my account (until I got hacked). Within a few hours, I requested…
Windows for home | Other | Gaming
4,272 questions
asked
2026-06-07T20:53:59.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Marshall
0
Reputation points
answered
2026-06-07T20:54:23.38+00:00
AI answer
1 answer
my Minecraft purchase keeps getting refunded without my request
so my Minecraft has bought it self three times already i and now it is not working for some reason i didn't even want to buy Minecraft three times im just so confused anyways if any minecroft staff sees this my order numbers are <moderator: PII…
Windows for home | Windows 11 | Microsoft Store
3,317 questions
asked
2026-06-07T19:04:31.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 72%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
martin swieca
0
Reputation points
edited the question
2026-06-07T20:00:52.4233333+00:00
Gérard Oomens
131.4K
Reputation points
Volunteer Moderator
1 answer
How do I cancel a personal MS365 account and join an existing ms365 family account
I have an existing 365 personal acount. My spouse just obtained a MS365 Family account and has shared with me an invite to join the family account. How can i switch to the family account without losing any of my cloud files.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,080 questions
asked
2026-06-07T19:24:52.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 95%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPJ%3C/text%3E%3C/svg%3E)
Pat Johnson
0
Reputation points
answered
2026-06-07T19:25:14.36+00:00
AI answer
1 answer
Can I use Microsoft Designer without AI?
I've been using Publisher for years to create crafts and bulletin boards for the Sunday school elementary department at my church. Now that it's being retired, I'm trying to learn how to use Designer. My problem is that Designer starts with an AI…
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,067 questions
asked
2026-06-07T19:02:39.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 4%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Linda Falkner
20
Reputation points
answered
2026-06-07T19:03:03.04+00:00
AI answer
1 answer
Frustrated sign in problem
I have apparently forgotten my login information, there does not seem to be a way to actually speak with a real person. I have renewed my subscription and want to share it with a family member and have sent at least 4 invites but I have no 6 digit code…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,080 questions
asked
2026-06-07T18:31:21.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 77%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Connie Furmanek
0
Reputation points
answered
2026-06-07T18:31:34.9833333+00:00
AI answer
1 answer
How to get a trophy when we complete a course here ?
How to get a trophy 🏆 after completing a course here ?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,770 questions
asked
2026-06-06T19:00:35.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 76%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Khushbu Goenka
0
Reputation points
edited the question
2026-06-07T18:31:29.48+00:00
Gérard Oomens
131.4K
Reputation points
Volunteer Moderator