Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Microsoft Support and Recovery Assistant (SaRA) is Dead? November 2024
Is Microsoft Support and Recovery Assistant (SaRA) Dead? November 2024. I see its migrated to Get Help.
I can't seem to open it anymore.
It was my very effective tool to troubleshoot Office application problems.
Can you help provide alternatives? and must be a Microsoft product like SaRa.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
68 answers
Sort by: Most helpful
-
Anonymous
2025-05-30T13:36:11+00:00 -
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2025-04-25T14:39:38+00:00 I am glad to see all the responses here, unfortunately I do not think anything will change because "they" know better
FWIW what about LTSC, Iot, etc.
Remember when MS made Quick Assist an APP?
Crippled support from LTSC, but it led me to Splashtop which is inexpensive and much better anyway
MS could of left the original SARA tool available and added one in help
The one in help does not work BTW, or it maybe because we removed the feedback hub?
Do not know, do not care at this point
I will be done with this garbage soon enough
If MS had any competition they would be out of business, we are all too entrenched at this point
Hats off to Dave Netstable in going to Linux, but be careful as MS has infiltrated Linux and I am sure they will bugger it up soon
MS has always had an embrace and replace mentality, it is their SOP
Even a bigger issue than SARA is the new taskbar, ****, what a useless POS
Take care
Ron