Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-19T01:06:30+00:00

    And now OneDrive is down - even the URL shortcuts are not working. I can't see files in the browser. https://portal.microsoft.com/servicestatus

    Image

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  2. Anonymous
    2024-07-18T12:23:29+00:00

    It is like DropBox where files show up in File Explorer. You can open them in Office just like any other file, but I suspect simultaneously editing a document won't work.

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  3. Anonymous
    2024-07-18T08:01:52+00:00

    It depends on how many people, and how much data you have. You might get away with DropBox families.

    If not. we went with Ionos NextCloud which is cost effective as you don't pay for lots of storage you don't need and it has a better feature set than OneDrive Personal.

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  4. Anonymous
    2024-07-17T05:54:51+00:00

    @Microsoft, I am losing quite a bit of productivity as a consequence.

    My business must move to one of your competitors.

    Take quick action on this.

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