Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-17T05:54:51+00:00

    @Microsoft, I am losing quite a bit of productivity as a consequence.

    My business must move to one of your competitors.

    Take quick action on this.

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  2. Anonymous
    2024-07-16T11:19:23+00:00

    The 'map network drive' method that was explained earlier in this thread has helped me with this.

    I had files open on Friday 7th June, and when I came back on Monday, they were still open, but they had completely disappeared from the shared folder that I use, along with every other file from about the past week! Older files still worked in the desktop shared folder, but I unlinked and relinked OneDrive and everything disappeared... Luckily the folders/files are intact for the user who is sharing them.

    Then I noticed a link with the same name as the shared folder, and I was able to access the files in the web interface briefly. Now, the link takes me to a loop of 'this folder is empty' and 'the provided drive ID appears to be malformed.' The shared folder doesn't even show up in the web browser interface at all. However, I can access the files online if I copy the link into a private/incognito window and log in there!

    (I think the Microsoft 365 app might have helped me get the link, but it's been a while)

    Anyway, this fix has restored most of the functionality I need. Microsoft Office (Word and Excel mainly) are still able to open and work with shared files as normal, using the 'recent files' area. And they use the 'd.docs.live.net' paths when saving files (which in the past has felt slow and annoying). The 'save a copy -> browse' option opened a window and the folder path at the top gave me the right URL for the shared folder. So I copied that into 'map network drive' (should be easy to find on the start menu) and logged in with my OneDrive login details, and I can access all the files again, upload new ones. It's probably a little more limited than it used to be but it's working alright now.

    It's basically'd.docs.live.net' and then a forward slash and then the string of numbers and lowercase letters after "cid" on the URL that the shared folder link points to. Probably needs the 'https://' at the start as well.

    I hope this helps someone and isn't too confusing.

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  3. Anonymous
    2024-07-16T09:32:49+00:00

    Like everyone has said, it's shocking this has not been resolved or even addressed. Microsoft, could we please have some sort of acknowledgement of this issue? Or if this is intentional, please let us know so we can look at alternatives. This has disrupted workflow so much, answers needed now please.

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  4. Anonymous
    2024-07-13T14:38:31+00:00

    I was upgrading from Windows 10 to Windows 11, hoping to fix this issue.
    => It didn't fix the issue :/

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