Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2024-07-25T10:16:19+00:00

    My apologies - it sounds like this hasn't been fixed if the steps aren't working for yourselves.

    By 'dropped it' I meant:

    • Login to OneDrive online
    • Find the relevant shortcut under 'My Files'
    • Delete it
    • Navigate to the folder you'd like to have a shortcut
    • Use 'Add shortcut to my files' option at the top

    The newly created shortcut worked correctly in the example I did earlier today (after failing for the past 6 weeks).

    But it sounds like there must be more to it if this isn't working for others

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  2. Anonymous
    2024-07-25T10:05:23+00:00

    a bit confused - dropped it? I removed the shortcut from my drive and then added again through online and still showing as link

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  3. Anonymous
    2024-07-24T15:19:50+00:00

    What rubbish Mr. William
    We are facing huge trouble in our daily work and you are saying no workaround yet. Shame on Microsoft, that they do not bother the difficulties faced by customers for shared folder issue.

    Why dont you officially inform us that you are closing this sharing service from Microsoft end.

    Shame on Microsoft.

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  4. Anonymous
    2024-07-24T12:30:16+00:00

    I have encountered the same issue today. This cannot be windows update related as the online view of onedrive shows the folder as a shortcut without any information of how large the folder is. On accounts that are not impacted shared folders show their filesize in the overview, even if you are not the owner. In the systems that have the internetshortcut issues the online view shows NO filesize data.

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