Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-07T21:44:21+00:00

    Can anyone explain how to determine which backend, V1 or V2, an individual account is linked? I checked the version of OneDrive on my laptop and that of a family member - they are identical. Still, no syncing of shared folders.

    Thanks You.

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  2. Anonymous
    2025-04-07T21:22:24+00:00

    Nobody incl Micrsoft has been able to confirm or deny that upgrading to business will fix the issue and so the only real solution is to move.

    For what it's worth, upgrading to business will fix the issue, as business only ever was on a single backend - it was on SharePoint from the start. But you need to upgrade all affected accounts, as the sharing between business and personal does not work (or maybe it works now with the new migrated accounts? I was not able to check... It definitely does not work with the legacy OneDrive accounts). With 6 family users, that's a LOT of money - pricing varies across regions, but it's roughly 10 times the cost.

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  3. Anonymous
    2025-04-07T19:55:27+00:00

    If anyone feels like their application of OneDrive can’t wait or are planning on spending money to fix the problem with Microsoft or others — consider Mountain Duck. One time fee of $40 (14 day trial available). They have apps for MAC and PC that include synchronization and quite a bit of control. Be sure to install in Apps folder. I found it returned us to where we were before MS broke it. Shouldn’t have to pay more for MS incompetence, but this is a solution

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  4. Anonymous
    2025-04-07T16:24:20+00:00

    If anyone feels like their application of OneDrive can’t wait or are planning on spending money to fix the problem with Microsoft or others — consider Mountain Duck. One time fee of $40 (14 day trial available). They have apps for MAC and PC that include synchronization and quite a bit of control. Be sure to install in Apps folder. I found it returned us to where we were before MS broke it. Shouldn’t have to pay more for MS incompetence, but this is a solution.

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