Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-07T12:17:31+00:00

    Could we have ANY life notice by Microsoft??

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  2. Anonymous
    2025-04-07T11:39:06+00:00

    Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

    ***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
    The best thing is: WAIT and do nothing

    Hi Hans,

    When you next speak to the Microsoft OneDrive product group can you discuss the posibility of them creating a web page showing the %age completion for the migration of all accounts.

    I appreciate that such a metric is a moving target as accounts are being created all the time, but even a nightly snapshot would help.

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  3. Anonymous
    2025-04-07T11:32:00+00:00

    My main account is probably about 30 years old and has only just been migrated.

    However I don't think account age has anything to do with it being selected for migration.

    It may be related to the level of account activity as my migration happened just after I was doing a LOT of housekeeping and moving my automatically uploaded phone camera photos (which go to "Photos" -> "Camera Roll") to yearly folders (to make them more managable).

    The most frustrating thing is that we have NO IDEA of the progress of account migrations.

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  4. Anonymous
    2025-04-07T11:19:58+00:00

    This workarounds don't work for most because the issue is account-related. Especially for older accounts, my account is over 15 years old. My only solution was upgrading to a business suite and I still had to create a new account for it to work.

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