Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-09T07:06:50+00:00

    Since the migration to V2 I now have three folders which have been automatically created and if I delete them they keep coming back.

    • Attachments
    • Documents
    • Scans

    So this could be another sign that your account has been migrated to V2

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  2. Anonymous
    2025-04-08T14:45:08+00:00

    Yes and no. The license covers like 10 devices for a user and nothing says a group of folks couldn’t share a single license. Again, this is only appropriate if you’ve got to restore functionality now and your application merits the expense. It’s a choice compared to no choice. For some the cost and work involved in moving terabytes of data to another platform might make this reasonable. If not … so be it.

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  3. Anonymous
    2025-04-08T13:50:02+00:00

    In my case there was not any migration and even so the same happened. It is unacceptable that Microsoft has turned shared folders into shortcuts. Disappointing.

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  4. Anonymous
    2025-04-07T22:03:29+00:00

    Warning: Mountain Duck subscription of $40 only covers one person and is limited to the current major version only.

    So could end up being quite costly.

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